SunGard, essentially, lets ZL provide its applications on a software-as-a-service basis. The on-demand nature of SaaS seems to to dovetail with e-discovery, where corporate legal teams must periodically spin up processing capability to deal with litigation. The cost and management overhead of building an in-house e-discovery center may not be worth the effort for companies only occasionally hit with lawsuits.
Beyond ZL, e-discovery software vendors such as kCura and Lateral Data also cultivate ties with hosting and managed services providers.
E-discovery and the related area of regulatory compliance hold a lot of promise for MSPs. Those activities are compulsory for many businesses, involve vast amounts of data, and are sufficiently burdensome to invite outsourcing. The opportunity seems geared toward two types of companies: managed hosting providers who can provide infrastructure as a service to support e-discovery apps and managed services providers who, in addition to technology services, offer litigation support expertise. D4 LLC, for example, provides a case management team of attorneys and paralegals as part of its managed services offering.
For now at least, both paths point toward growth.
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