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ConnectWise, Autotask Embrace Platform Model Commented on: 2 years ago (May 13, 2014)

There are many advantages of API based integration but ultimately for a MSP this means more suppliers to manage and additional license fees. The alternative view that we have taken at HarmonyPSA...

3 PSA Alternatives to ConnectWise, Autotask, Tigerpaw Commented on: 2 years ago (April 28, 2014)

Can I add ourselves to this list?
HarmonyPSA - Harmony's first customer 3 years ago was a large MSP. We have deep niche functionality to automate the complex billing models MSP's need and...

PSA Software Leaders React to New Player in Market Commented on: 3 years ago (March 24, 2014)

For me the most compelling statement in this article is James's reference to the 'total package'. MSP's are evolving to support multiple lines of business with quite complex commercial models and...

ConnectWise vs Autotask Dashboards: The New MSP Arms Race Commented on: 3 years ago (January 27, 2014)

Hi Joe,
You talk about Dashboards being the battleground for Autotask and Connectwise but meaningful representation of business performance has certainly been core in the development of...

PSA Is Dead. Long Live TBM (Total Business Management) Commented on: 3 years ago (September 24, 2013)

Hi Joe,

It is very interesting to hear your thoughts on the evolution of PSA software. In many ways it is gratifying for newer vendors like ourselves, that have taken a more holistic end...

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