Jim Barnet's picture

Jim Barnet

Jim Barnet

Director Business Development, PROMYS Enterprise PSA

My Comments
Customer Retention: A Triple Play for Business Owners Commented on: 1 week ago (March 21, 2017)

I L-O-V-E-D this article Khali, especially the financial impact overviews. In the MSP community we're just starting to hear discussions around "renewals" with the move of many on-premise...

ConnectWise Responds to New Barbs From Kaseya CEO Commented on: 18 weeks ago (November 22, 2016)

I couldn't agree with Craig more, "user adoption" is the next big thing, not just for PSA software, but for most business focused software. Deployment and activation are no longer software...

New Kaseya Tool Migrates From PSA to PSA in a Week Commented on: 18 weeks ago (November 21, 2016)

I'm really becoming an admirer of Mr. Voccola's sound bite skills, this one is a doozey: "ConnectWise has misinformed the market that migrating among PSAs is a Herculean task,” Voccola said. “It’s...

Four Reasons You Need PSA Tools Commented on: 21 weeks ago (November 1, 2016)

I couldn't agree with Marvin more.

Yes PSA's do ticketing, but the good ones also provide real time visibility into Managed Service contract profitability and proactively warn you if you're...

Kaseya CEO Issues 'Rebuttal' to Open Letter From ConnectWise Commented on: 38 weeks ago (July 4, 2016)

I'm sure many folks have found the recent exchanges between Mr. Voccola and Connectwise fascinating. But to be honest, I'm not sure how educational it is to actual potential PSA or RMM customers...

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