More in Industry Perspectives

  • Jun 28, 2017
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    Show Me the Money: Autotask’s 'Sell With' Partner Model 1

    According to research firm Markets and Markets, the managed services market is growing at an 11 percent annual clip, putting it on track to top $242 billion in 2021, This is great news for IT Service Providers (ITSPs) and Managed Service Providers (MSPs) because there are plenty of opportunities to grow....More
  • Jun 28, 2017
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    5 Ways to Protect Your Clients from the Ravages of Ransomware

    Do you remember where you were on Friday, May 12? Chances are, you were at the edge of your seat, watching the news of a rapidly spreading ransomware variant and hoping none of your clients would be hit....More
  • Jun 27, 2017
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    Is Your Email Protected for Cyber Threats?

    If your organization is online it’s at risk, plain and simple. Cyber crooks don’t discriminate between large and small companies, public and private, for-profits and charities. To a hacker’s eye, they all represent opportunities to make a buck or make a point....More
  • Jun 27, 2017
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    How Automation Strengthens MSP Marketing Power

    While automation can play a fundamental role in helping MSPs boost efficiency and enrich the quality and variety of their services, it can also deliver significant benefits in terms of enhancing sales and marketing effectiveness. Read how automation strengthens the customer relationships (and consequent steady revenue) underpinning every MSP’s profitability....More
  • Jun 16, 2017
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    Why Autonomy Wins

    There are three types of MSPs today. There is nothing wrong with any of them, and not everyone fits within this scope. However, regardless of strategy, there is one thing in common across all three: Things are changing, and their focus is not on the end user....More
  • Jun 15, 2017
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    6 Ways to Talk to Your Clients about Ransomware

    Rather than dealing with the fallout after an attack occurs, have proactive conversations about IT security with your customers....More
  • Jun 14, 2017
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    3 Tips to Move from Break-Fix to Managed IT Services 2

    Delivering managed services instead of break-fix provides IT service providers a number of benefits. As an MSP, you’ll bring in more steady revenue instead of relying on sporadic interactions with clients. To optimize margins and achieve high retention, MSPs must rethink client engagement entirely....More
  • Jun 6, 2017
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    The Path to Next-Gen PSA Starts with Dispelling Migration Myths 1

    Professional services automation (PSA) poses a bit of a dilemma for many MSPs. While the functionality that a PSA tool provides may not contribute directly to revenue generation, it is vital to your business’ success. If you cannot accomplish back-office tasks like billing, project management and CRM, your organization cannot grow or even remain a going concern....More
  • May 30, 2017
    blog

    The No. 1 Cybersecurity Vendor, According to MSPs

    In light of all the high-profile hacks making headlines over the last few years, it’s no wonder that the top technology concern for small and midsize businesses (SMBs) is cybersecurity. Since many SMBs lack the resources to manage their own IT infrastructure, this trend means that more and more managed service providers (MSPs) are stepping in to provide security to their clients....More
  • May 25, 2017
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    The Golden Opportunity for MSPs: Growth of Ransomware

    With ransomware on the rise and with the recent WannaCry attack worldwide, MSPs have a real opportunity to not only protect their customers' data, but also gain profit while increasing their margins by offering cloud backup--the best defense against ransomware....More
  • May 25, 2017
    Sponsored

    How MSPs Can Find Extra Time Each Day

    PSA and RMM tools can automate tasks, increase efficiency and improve accuracy--all of which save MSPs valuable time....More
  • May 15, 2017
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    Getting Started with Managed Networking Sales

    Recently, more MSPs have begun to deploy managed networking services. The idea of subscription-based WiFi is relatively new, but many MSPs are seeing success by adding this solution to their lineups....More
  • May 2, 2017
    Sponsored

    AppRiver Salutes Veterans with Entrepreneurial Start-Up Program

    AppRiver recently launched its first class of a new channel program for veterans, Veteran to Entrepreneur (V2E). V2E is a new start-up package that includes a comprehensive assistance program, including training, business counsel, marketing support, and a specialized, limited-time refund program providing additional capital to invest in veterans’ businesses....More
  • Apr 27, 2017
    Sponsored

    Everything Is Critical Infrastructure; Learn How to Profit from It

    MSPs are tasked with keeping everything running. However, we often consider only a small subset of what users actually interact with to be the MSP’s responsibility....More
  • Apr 24, 2017
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    MSPs, You're Paying Too Much for Bare-Metal Backup

    Let’s face it: As an MSP, you want to increase your margins. One place where there is a huge opportunity to grow revenue and provide more value to customers is within the cloud backup market--especially as more customers have more data and more computers, from PCs to Macs to servers. It all needs to be protected, and if you have clients requiring bare-metal recovery, you are reading the right blog....More
  • Apr 19, 2017
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    Ransomware: CryptoLocker Was Just the Beginning 1

    Stories about hospitals and other institutions shut down by ransomware have been making headlines in recent months. Webroot expects ransomware to become an even larger problem in 2017....More
  • Apr 14, 2017
    Sponsored

    What the Rise of Industry 4.0 Means for MSPs

    We’re on the verge of a $6.1 trillion technology revolution; embrace it now, so you can capitalize on it in the near future....More
  • Apr 11, 2017
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    6 Takeaways from Datto’s State of the MSP Report

    We’ve picked our partners’ brains when it comes to everything Backup and Disaster Recovery, or BDR. To say we have received some incredible data would be a major understatement. Recently, we decided to turn to our partners to learn more about them....More
  • Mar 27, 2017
    Sponsored

    Don’t Take the Bait; Spear Phishers Trying to Reel in Big Tax Returns

    Taxpayers, company accountants and IT admins, take heart: The IRS isn’t the only group that’s interested in your tax return. Criminals leverage unencrypted email, poor firewalls, and general social engineering to steal taxpayers’ and organizations’ returns in hopes of garnering a refund and/or nonpublic information (NPI)—and it’s arguably easier for them to do it than filing a return....More
  • Mar 27, 2017
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    Why You Need the Right Cloud Monitoring Solution

    When a Microsoft outage in early March took down a host of cloud-based services, the impact on users ranged from inconvenience to hampered productivity. For many managed service providers, the outage meant fielding calls from customers unsure of why they were suddenly unable to access the applications they rely on to operate their businesses....More
  • Mar 27, 2017
    Sponsored

    3 Reasons MSPs Should Embrace the Broader Role of MSSP

    The skyrocketing number of security threats combined with a growing acceptance of the as-a-service business model is creating an increased demand for managed security services providers (MSSPs)...More



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