More in Guest Bloggers

  • Mar 27, 2017
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    3 Reasons MSPs Should Embrace the Broader Role of MSSP

    The skyrocketing number of security threats combined with a growing acceptance of the as-a-service business model is creating an increased demand for managed security services providers (MSSPs)...More
  • Mar 13, 2017
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    Cybersecurity Is an Essential Part of the MSP Toolkit 2

    With IT becoming table stakes for business success, and the threat environment growing, MSPs must become more than just a trusted advisor or partner....More
  • Mar 13, 2017
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    How MSPs Can Master Email Marketing

    Email marketing presents a valuable and feasible opportunity for MSPs to scale their business by engaging with prospects and upselling clients. However, it may be difficult to begin an email campaign from scratch if you don’t have the proper experience....More
  • Mar 9, 2017
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    Why IoT Is the New Threat Frontier

    Phishing and ransomware have recently garnered the lion’s share of attention from the media and security professionals, but the latest twist in cyber threats promises to present additional challenges for MSPs. Read how the Internet of Things (IoT) is becoming the new threat frontier....More
  • Mar 8, 2017
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    Benefiting from a Unified IT Business Management Platform 1

    IT Service Providers (ITSPs) and Managed Service Providers (MSPs) are on a constant quest to boost efficiencies and cut operational costs while driving recurring revenue and increasing profitability. But achieving these goals can be a serious challenge when you do not have the right solutions in place, or your team has to move back and forth between disparate solutions to run the business and deliver managed and cloud services to clients....More
  • Feb 27, 2017
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    Delivering Security Services Now Critical to MSP Success

    MSPs have largely leveled the playing field for SMBs, enabling these organizations to deliver an optimal customer experience and service users as handily as their larger counterparts. But underpinning this success is a plethora of customer data that must be securely captured, stored and accessed....More
  • Feb 27, 2017
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    To Stay Competitive, MSPs Need to Charge More, Not Less

    Instead of trying to compete by lowering your prices and minimizing your profit margins, base your prices on the value your solutions and services bring to customers....More
  • Feb 27, 2017
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    6 Simple Tips to Drastically Improve Your Customers’ Security

    They say losing a customer’s server is a bad day in IT, but losing a customer’s data is fatal. As an MSP, you can’t afford to let your guard down for a second. In this article, Ian Trump offers advice on how to make sure you keep your eye on the security ball....More
  • Feb 21, 2017
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    Global Security Report: End of Year 2016

    Botnets are making malware and spam campaigns more accessible than ever, notes AppRiver's 2016 Global Security Report....More
  • Feb 17, 2017
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    4 Tips to Help MSPs Become Lead Generation Experts

    Lead generation is an incredible marketing method for stimulating and capturing interest in your products and services to help develop your sales pipeline. However, for MSPs, lead generation can be a tough process because many shops lack the time and resources to dedicate to sales and marketing efforts....More
  • Feb 15, 2017
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    How Machine Learning Makes MSPs Smarter

    It’s painfully obvious that the threat landscape continues to evolve in speed, sophistication and persistence of attacks—and it’s equally clear that traditional security solutions can’t keep up. See how machine learning employs advanced mathematical algorithms to help endpoint protection vendors prevent breaches from striking your clients’ businesses....More
  • Jan 30, 2017
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    MSPs: 5 Simple Steps to Automate Your Business for Profitability

    Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation. But, how and where should an MSP get started?...More
  • Jan 30, 2017
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    3 Ways MSPs Can Capitalize on the SMB Virtualization Trend

    Now that many SMBs have virtualized their servers, it’s a good idea to make sure your business follows suit by adopting operations, policies, and a business plan to support that change....More
  • Jan 25, 2017
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    5 Things to Expect from SDDCs in 2017

    The SDDC is a natural evolution from server virtualization, but it increases exponentially the level of flexibility, scalability and cost savings that virtualization can provide. And companies challenged today to meet increasingly dynamic marketplace demands need all of the flexibility, scalability and cost savings they can get—and more—in order to rise above the competition....More
  • Jan 25, 2017
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    2017 Strategic Plan Checklist: Make Sure You Do This ASAP

    Now that you’re back from the holiday season, it’s important to take a breath before you dive into your 2017 to-do list. Take some time to look back on what worked and what didn’t work last year, then, using that insight, develop a 2017 strategic plan or blueprint....More
  • Jan 25, 2017
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    Raising Your MSP’s Prices Like a Professional

    Every year, the cost of doing business for MSPs grows. Whether it’s the cost of rent, salary increases, or heightened prices on technology, your overhead doesn’t stay flat year-over-year. Yet, despite inflation, it can be uncomfortable asking your clients for a raise. You might be nervous you’ll lose the business—or you simply want to avoid potential conflicts during the conversation....More
  • Jan 24, 2017
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    Why 2016 Was the Year of the SDDC (and How 2017 Will Follow Suit)

    The software defined data center has been on the horizon for several years, but in 2016, technology and business needs aligned in a way that pushed the SDDC from viable proposition to a requirement in the digital economy....More
  • Jan 19, 2017
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    AppRiver’s New Email Marketing Tool for Partners

    It’s much easier to keep an existing customer than create a new one. It’s also considerably easier to sell a new service to an existing customer than to a new one. Unfortunately, marketing isn’t so easy for SMBs, making communicating these new offerings a big pain point....More
  • Jan 10, 2017
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    Back up Physical and Virtual Workloads--Maximizing the Profitability of Each of Your Customers 1

    As a managed service provider, a primary business concern is whether your current portfolio is sufficient for meeting all of your clients' IT needs. Customers are, after all, demanding more from their providers to keep Availability for their enterprises Always-On. Today’s increasing demands mean managed service providers must be a one-stop shop for all IT needs....More
  • Jan 9, 2017
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    Your Clients Need Backup and Recovery for Office 365 Data 1

    It’s an Office 365 world after all. With 60 million commercial customers currently using Microsoft’s cloud-based productivity suite, Office 365 has gained a lot of traction since its introduction in 2011. But even though the suite's built-in protection is undeniably valuable – and necessary – it doesn’t prevent users from making mistakes....More
  • Jan 9, 2017
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    3 Tips for Hiring IT Staff at Your MSP

    Hiring qualified employees is crucial for all businesses, which is why those that can afford to do so invest heavily in recruiting. Smaller businesses, like MSPs, don’t typically have the resources to dedicate to such efforts as do larger companies. As a result, many MSPs struggle to bring in the talent they need to grow their businesses....More
  • Jan 5, 2017
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    What's Ahead for the Cloud & IT in 2017 1

    It’s that special time of year again! No, I’m not talking about the holidays, but rather the time of year when cloud and IT professionals take out their own lists of priorities and predictions and check them twice before planning for the year ahead....More
  • Jan 4, 2017
    Sponsored

    Stand Out from the Partner Crowd with a Global Partner Innovation Award

    Nominate your organization for an opportunity to stand out among your peers and get recognized for outstanding achievement in the VMware partner ecosystem....More
  • Dec 21, 2016
    Sponsored

    5 Things You (and Your Clients) Need to Know about vSphere 6.5 6

    VMware vSphere, the next-generation infrastructure for next-generation applications, has been updated with a number of new capabilities....More
  • Dec 21, 2016
    Sponsored

    Phishing Trends for MSPs to Watch-Part I 1

    The majority of today’s phishing attacks are becoming increasingly sophisticated--carefully crafted to obtain sensitive information from specific organizations, or even a particular person....More



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