More in Guest Bloggers

  • Apr 27, 2017
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    Everything Is Critical Infrastructure; Learn How to Profit from It

    MSPs are tasked with keeping everything running. However, we often consider only a small subset of what users actually interact with to be the MSP’s responsibility....More
  • Apr 24, 2017
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    MSPs, You're Paying Too Much for Bare-Metal Backup

    Let’s face it: As an MSP, you want to increase your margins. One place where there is a huge opportunity to grow revenue and provide more value to customers is within the cloud backup market--especially as more customers have more data and more computers, from PCs to Macs to servers. It all needs to be protected, and if you have clients requiring bare-metal recovery, you are reading the right blog....More
  • Apr 19, 2017
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    Ransomware: CryptoLocker Was Just the Beginning 1

    Stories about hospitals and other institutions shut down by ransomware have been making headlines in recent months. Webroot expects ransomware to become an even larger problem in 2017....More
  • Apr 14, 2017
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    What the Rise of Industry 4.0 Means for MSPs

    We’re on the verge of a $6.1 trillion technology revolution; embrace it now, so you can capitalize on it in the near future....More
  • Apr 11, 2017
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    6 Takeaways from Datto’s State of the MSP Report

    We’ve picked our partners’ brains when it comes to everything Backup and Disaster Recovery, or BDR. To say we have received some incredible data would be a major understatement. Recently, we decided to turn to our partners to learn more about them....More
  • Mar 27, 2017
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    Don’t Take the Bait; Spear Phishers Trying to Reel in Big Tax Returns

    Taxpayers, company accountants and IT admins, take heart: The IRS isn’t the only group that’s interested in your tax return. Criminals leverage unencrypted email, poor firewalls, and general social engineering to steal taxpayers’ and organizations’ returns in hopes of garnering a refund and/or nonpublic information (NPI)—and it’s arguably easier for them to do it than filing a return....More
  • Mar 27, 2017
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    Why You Need the Right Cloud Monitoring Solution

    When a Microsoft outage in early March took down a host of cloud-based services, the impact on users ranged from inconvenience to hampered productivity. For many managed service providers, the outage meant fielding calls from customers unsure of why they were suddenly unable to access the applications they rely on to operate their businesses....More
  • Mar 27, 2017
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    3 Reasons MSPs Should Embrace the Broader Role of MSSP

    The skyrocketing number of security threats combined with a growing acceptance of the as-a-service business model is creating an increased demand for managed security services providers (MSSPs)...More
  • Mar 13, 2017
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    Cybersecurity Is an Essential Part of the MSP Toolkit 2

    With IT becoming table stakes for business success, and the threat environment growing, MSPs must become more than just a trusted advisor or partner....More
  • Mar 13, 2017
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    How MSPs Can Master Email Marketing

    Email marketing presents a valuable and feasible opportunity for MSPs to scale their business by engaging with prospects and upselling clients. However, it may be difficult to begin an email campaign from scratch if you don’t have the proper experience....More
  • Mar 9, 2017
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    Why IoT Is the New Threat Frontier

    Phishing and ransomware have recently garnered the lion’s share of attention from the media and security professionals, but the latest twist in cyber threats promises to present additional challenges for MSPs. Read how the Internet of Things (IoT) is becoming the new threat frontier....More
  • Mar 8, 2017
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    Benefiting from a Unified IT Business Management Platform 1

    IT Service Providers (ITSPs) and Managed Service Providers (MSPs) are on a constant quest to boost efficiencies and cut operational costs while driving recurring revenue and increasing profitability. But achieving these goals can be a serious challenge when you do not have the right solutions in place, or your team has to move back and forth between disparate solutions to run the business and deliver managed and cloud services to clients....More
  • Feb 27, 2017
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    Delivering Security Services Now Critical to MSP Success

    MSPs have largely leveled the playing field for SMBs, enabling these organizations to deliver an optimal customer experience and service users as handily as their larger counterparts. But underpinning this success is a plethora of customer data that must be securely captured, stored and accessed....More
  • Feb 27, 2017
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    To Stay Competitive, MSPs Need to Charge More, Not Less

    Instead of trying to compete by lowering your prices and minimizing your profit margins, base your prices on the value your solutions and services bring to customers....More
  • Feb 27, 2017
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    6 Simple Tips to Drastically Improve Your Customers’ Security

    They say losing a customer’s server is a bad day in IT, but losing a customer’s data is fatal. As an MSP, you can’t afford to let your guard down for a second. In this article, Ian Trump offers advice on how to make sure you keep your eye on the security ball....More
  • Feb 21, 2017
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    Global Security Report: End of Year 2016

    Botnets are making malware and spam campaigns more accessible than ever, notes AppRiver's 2016 Global Security Report....More
  • Feb 17, 2017
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    4 Tips to Help MSPs Become Lead Generation Experts

    Lead generation is an incredible marketing method for stimulating and capturing interest in your products and services to help develop your sales pipeline. However, for MSPs, lead generation can be a tough process because many shops lack the time and resources to dedicate to sales and marketing efforts....More
  • Feb 15, 2017
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    How Machine Learning Makes MSPs Smarter

    It’s painfully obvious that the threat landscape continues to evolve in speed, sophistication and persistence of attacks—and it’s equally clear that traditional security solutions can’t keep up. See how machine learning employs advanced mathematical algorithms to help endpoint protection vendors prevent breaches from striking your clients’ businesses....More
  • Jan 30, 2017
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    MSPs: 5 Simple Steps to Automate Your Business for Profitability

    Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation. But, how and where should an MSP get started?...More
  • Jan 30, 2017
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    3 Ways MSPs Can Capitalize on the SMB Virtualization Trend

    Now that many SMBs have virtualized their servers, it’s a good idea to make sure your business follows suit by adopting operations, policies, and a business plan to support that change....More
  • Jan 25, 2017
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    5 Things to Expect from SDDCs in 2017

    The SDDC is a natural evolution from server virtualization, but it increases exponentially the level of flexibility, scalability and cost savings that virtualization can provide. And companies challenged today to meet increasingly dynamic marketplace demands need all of the flexibility, scalability and cost savings they can get—and more—in order to rise above the competition....More
  • Jan 25, 2017
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    2017 Strategic Plan Checklist: Make Sure You Do This ASAP

    Now that you’re back from the holiday season, it’s important to take a breath before you dive into your 2017 to-do list. Take some time to look back on what worked and what didn’t work last year, then, using that insight, develop a 2017 strategic plan or blueprint....More
  • Jan 25, 2017
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    Raising Your MSP’s Prices Like a Professional

    Every year, the cost of doing business for MSPs grows. Whether it’s the cost of rent, salary increases, or heightened prices on technology, your overhead doesn’t stay flat year-over-year. Yet, despite inflation, it can be uncomfortable asking your clients for a raise. You might be nervous you’ll lose the business—or you simply want to avoid potential conflicts during the conversation....More
  • Jan 24, 2017
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    Why 2016 Was the Year of the SDDC (and How 2017 Will Follow Suit)

    The software defined data center has been on the horizon for several years, but in 2016, technology and business needs aligned in a way that pushed the SDDC from viable proposition to a requirement in the digital economy....More
  • Jan 19, 2017
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    AppRiver’s New Email Marketing Tool for Partners

    It’s much easier to keep an existing customer than create a new one. It’s also considerably easier to sell a new service to an existing customer than to a new one. Unfortunately, marketing isn’t so easy for SMBs, making communicating these new offerings a big pain point....More



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