More in Guest Bloggers

  • Dec 12, 2016
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    Where CSP is Headed in 2017

    In 2016, many partners and advisors jumped on the CSP train. Microsoft made no bones about the impending Doomsday of its advisor program, nudging them to CSP, while small email hosters appreciated the perks of being able to offer Office 365 too without all of the overhead. However, as more partners are able to offer Hosted Exchange and Office 365, competition for new business—and to keep old business—becomes stiffer as margins are bled out....More
  • Dec 12, 2016
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    The Backup & Disaster Recovery Assessment Tool for MSPs

    If there’s one issue MSPs run into over and over again, it’s trying to place new clients with a technology solution that fits their infrastructure. Poorly fitted solutions can be costly to client relationships. If clients run out of storage space or never even come close to using it all, they will not be pleased....More
  • Dec 9, 2016
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    Five Customer Acquisition Strategies for MSPs

    MSPs that participated in this year’s CompTIA “Trends in Managed Services” report cited acquiring new customers as their top priority for the next two years. Even though increasing business with existing customers is easier and less expensive, at some point you need to attract new business to sustain growth plans. And all providers recognize this....More
  • Dec 8, 2016
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    Getting the Most out of Your Cloud-Service Sales Opportunities

    The most difficult sale with any customer is the very first one. A typical cloud service will require 18 to 24 months of revenue in advertising spend to get a customer’s attention. Therefore, maximizing the value of that customer once you have acquired it is incredibly important....More
  • Dec 7, 2016
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    Five Backup and Recovery Trends for 2017

    If 2016 taught us anything, it’s that data backup and disaster recovery has never been more critical. Ransomware becoming a bigger and bigger threat. Businesses must properly preserve their data, and the need is nothing but academic....More
  • Dec 2, 2016
    Sponsored

    5 Technologies for the Built-to-Change Business—and How You Can Monetize Them

    Today, your customers are in the midst of a massive paradigm shift. These businesses now need to be built to change—leveraging software so they can become agile enough to respond to fast-shifting market dynamics....More
  • Nov 30, 2016
    Sponsored

    Protect Your Clients’ Data―and Your MSP―with Layered Security

    As an MSP, you have been long aware that your clients need to increase and standardize their IT security defenses to decrease the risk of cyberattacks and possible regulatory fines. However, did you know that new regulations could extend this risk to your own business?...More
  • Nov 30, 2016
    Sponsored

    A Brief History of the Ransomware Threat 1

    Interestingly, ransomware is not a new thing....More
  • Nov 28, 2016
    Sponsored

    How to Differentiate Your MSP with Exceptional Customer Service 3

    Meeting customer expectations can help you retain clients, even with growing competition....More
  • Nov 21, 2016
    Sponsored

    Effectively Moving Customers to the SDDC

    What kind of training and skills do providers need to be able to move customers to the SDDC?...More
  • Nov 21, 2016
    Sponsored

    3 Ways to Make 2017 Your Most Successful Year Yet

    As the end of Q4 approaches, it’s important to look back in reflection and ask yourself, “What worked for my business? What could we have done better?” If you didn’t hit all of the growth numbers or revenue goals, keep reading....More
  • Nov 10, 2016
    Sponsored

    Think Clouds, Not Cloud 1

    For many companies that have leveraged the cloud, it’s been either/or: public or private. Managed service providers can help their customers determine when it makes sense to use both in a multiple or hybrid cloud infrastructure....More
  • Nov 8, 2016
    Sponsored

    Five Ways to Prevent Your Customers’ Networks from Turning into Zombie IoT Botnets

    For the fourth straight quarter, malicious email and Web-borne traffic has increased, according to the Q3 Global Security Report conducted by researchers at AppRiver. This uptick in traffic has been linked to an increase in IoT botnets, which have the ability to blast malware campaigns to the corners of the earth by leveraging the power of their many connected, but unsuspected wireless devices....More
  • Nov 7, 2016
    Sponsored

    Don’t Ignore Winter’s Fury: Back Up Now

    As the end of year nears, businesses typically revise their fourth-quarter plans, check their progress in accomplishing annual goals, and start working on budget proposals for the following year....More
  • Nov 4, 2016
    Sponsored

    How Do You Know When the Time Is Right to Find a Managed Cloud Provider?

    When it comes to love matches, your mother used to say, “You’ll know when you know,” but does this also hold true in the professional world? Should you rely on gut instinct when it comes selecting the long-term business partners to drive your future success?...More
  • Nov 4, 2016
    Sponsored

    Make Your MSP More Cyber Aware 1

    We talk a lot about security here at LogMeIn, especially with our recent partnership with Kaspersky Lab. And, given that National Cyber Security Awareness Month (NSCAM) just wrapped up, it’s an ideal time to refresh some of your company’s security practices....More
  • Oct 31, 2016
    Sponsored

    Four Reasons You Need PSA Tools 1

    Businesses today will increasingly rely on data analytics to make process improvements and better serve their customers. MSPs need to adapt to this context and consider how customer data can help them become better service providers....More
  • Oct 31, 2016
    Sponsored

    10 Office 365 Sites Every MSP Should Bookmark

    We’ve put together a list of 144 bookmarks to help you cut through the clutter. Whether you’re new to the cloud or a veteran reseller, they’ll definitely ease your daily work. Here’s a sneak peek....More
  • Oct 31, 2016
    Sponsored

    Ask the Right Questions: How to Discuss Data Protection and Security with SMBs

    MSPs need to ask SMBs questions about cybersecurity that not only reveal their need for solutions but also their awareness of the growing risks....More
  • Oct 31, 2016
    Sponsored

    A Step-by-Step Guide to Backup Strategy for Small Business

    I’ve been in IT for over 25 years and spend much of my time rubbing elbows with IT pros that specialize in certain parts of the industry. So, when I talk a lot (and I do) about backups, there’s sort of an assumption that the IT pro I’m interacting with has the basics down....More
  • Oct 28, 2016
    Sponsored

    How the CIO's Role Is Changing--a Lot

    The chief information officer (CIO) job title is one that seems to cover an ever-changing combination of roles, responsibilities and duties, especially over the past few years, as the cloud and its associated technologies become more prevalent....More
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