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  • Feb 21, 2017
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    Global Security Report: End of Year 2016

    Botnets are making malware and spam campaigns more accessible than ever, notes AppRiver's 2016 Global Security Report....More
  • Feb 17, 2017
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    4 Tips to Help MSPs Become Lead Generation Experts

    Lead generation is an incredible marketing method for stimulating and capturing interest in your products and services to help develop your sales pipeline. However, for MSPs, lead generation can be a tough process because many shops lack the time and resources to dedicate to sales and marketing efforts....More
  • Feb 15, 2017
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    How Machine Learning Makes MSPs Smarter

    It’s painfully obvious that the threat landscape continues to evolve in speed, sophistication and persistence of attacks—and it’s equally clear that traditional security solutions can’t keep up. See how machine learning employs advanced mathematical algorithms to help endpoint protection vendors prevent breaches from striking your clients’ businesses....More
  • Jan 30, 2017
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    MSPs: 5 Simple Steps to Automate Your Business for Profitability

    Delivering superior services is key to ensuring customer satisfaction and the consequent long-term relationships that enable MSPs to lock in predictable, recurring revenue. What's the best way to deliver superior service? One word: automation. But, how and where should an MSP get started?...More
  • Jan 30, 2017
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    3 Ways MSPs Can Capitalize on the SMB Virtualization Trend

    Now that many SMBs have virtualized their servers, it’s a good idea to make sure your business follows suit by adopting operations, policies, and a business plan to support that change....More
  • Jan 25, 2017
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    5 Things to Expect from SDDCs in 2017

    The SDDC is a natural evolution from server virtualization, but it increases exponentially the level of flexibility, scalability and cost savings that virtualization can provide. And companies challenged today to meet increasingly dynamic marketplace demands need all of the flexibility, scalability and cost savings they can get—and more—in order to rise above the competition....More
  • Jan 25, 2017
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    2017 Strategic Plan Checklist: Make Sure You Do This ASAP

    Now that you’re back from the holiday season, it’s important to take a breath before you dive into your 2017 to-do list. Take some time to look back on what worked and what didn’t work last year, then, using that insight, develop a 2017 strategic plan or blueprint....More
  • Jan 25, 2017
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    Raising Your MSP’s Prices Like a Professional

    Every year, the cost of doing business for MSPs grows. Whether it’s the cost of rent, salary increases, or heightened prices on technology, your overhead doesn’t stay flat year-over-year. Yet, despite inflation, it can be uncomfortable asking your clients for a raise. You might be nervous you’ll lose the business—or you simply want to avoid potential conflicts during the conversation....More
  • Jan 24, 2017
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    Why 2016 Was the Year of the SDDC (and How 2017 Will Follow Suit)

    The software defined data center has been on the horizon for several years, but in 2016, technology and business needs aligned in a way that pushed the SDDC from viable proposition to a requirement in the digital economy....More
  • Jan 19, 2017
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    AppRiver’s New Email Marketing Tool for Partners

    It’s much easier to keep an existing customer than create a new one. It’s also considerably easier to sell a new service to an existing customer than to a new one. Unfortunately, marketing isn’t so easy for SMBs, making communicating these new offerings a big pain point....More
  • Jan 10, 2017
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    Back up Physical and Virtual Workloads--Maximizing the Profitability of Each of Your Customers 1

    As a managed service provider, a primary business concern is whether your current portfolio is sufficient for meeting all of your clients' IT needs. Customers are, after all, demanding more from their providers to keep Availability for their enterprises Always-On. Today’s increasing demands mean managed service providers must be a one-stop shop for all IT needs....More
  • Jan 9, 2017
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    Your Clients Need Backup and Recovery for Office 365 Data

    It’s an Office 365 world after all. With 60 million commercial customers currently using Microsoft’s cloud-based productivity suite, Office 365 has gained a lot of traction since its introduction in 2011. But even though the suite's built-in protection is undeniably valuable – and necessary – it doesn’t prevent users from making mistakes....More
  • Jan 9, 2017
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    3 Tips for Hiring IT Staff at Your MSP

    Hiring qualified employees is crucial for all businesses, which is why those that can afford to do so invest heavily in recruiting. Smaller businesses, like MSPs, don’t typically have the resources to dedicate to such efforts as do larger companies. As a result, many MSPs struggle to bring in the talent they need to grow their businesses....More
  • Jan 5, 2017
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    What's Ahead for the Cloud & IT in 2017 1

    It’s that special time of year again! No, I’m not talking about the holidays, but rather the time of year when cloud and IT professionals take out their own lists of priorities and predictions and check them twice before planning for the year ahead....More
  • Jan 4, 2017
    Sponsored

    Stand Out from the Partner Crowd with a Global Partner Innovation Award

    Nominate your organization for an opportunity to stand out among your peers and get recognized for outstanding achievement in the VMware partner ecosystem....More
  • Dec 21, 2016
    Sponsored

    5 Things You (and Your Clients) Need to Know about vSphere 6.5 6

    VMware vSphere, the next-generation infrastructure for next-generation applications, has been updated with a number of new capabilities....More
  • Dec 21, 2016
    Sponsored

    Phishing Trends for MSPs to Watch-Part I 1

    The majority of today’s phishing attacks are becoming increasingly sophisticated--carefully crafted to obtain sensitive information from specific organizations, or even a particular person....More
  • Dec 19, 2016
    Sponsored

    Should You Become an MSSP?

    If you have managed services customers in highly regulated markets, becoming a managed security services provider is a natural evolution you should consider....More
  • Dec 19, 2016
    Sponsored

    SDDC by the Numbers

    It’s hard to overstate the impact that virtualization technology has had on the enterprise, and organizations can now extend the benefits of virtualization with the software-defined data center. It’s another revolutionary idea, and, as such, MSPs will have to take the time to explain the benefits and return on investment to their clients....More
  • Dec 14, 2016
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    PSAs and Strategic Growth for MSPs: Top 5 Myths Debunked

    Many new MSPs start their business with an accounting product, a calendaring tool and a prayer, but they soon realize that they can do more--much more--in terms of managing the health of their business with a solution that gives them control over and visibility into their entire business process from prospect to invoice....More
  • Dec 12, 2016
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    Where CSP is Headed in 2017

    In 2016, many partners and advisors jumped on the CSP train. Microsoft made no bones about the impending Doomsday of its advisor program, nudging them to CSP, while small email hosters appreciated the perks of being able to offer Office 365 too without all of the overhead. However, as more partners are able to offer Hosted Exchange and Office 365, competition for new business—and to keep old business—becomes stiffer as margins are bled out....More
  • Dec 12, 2016
    Sponsored

    The Backup & Disaster Recovery Assessment Tool for MSPs

    If there’s one issue MSPs run into over and over again, it’s trying to place new clients with a technology solution that fits their infrastructure. Poorly fitted solutions can be costly to client relationships. If clients run out of storage space or never even come close to using it all, they will not be pleased....More
  • Dec 9, 2016
    Sponsored

    Five Customer Acquisition Strategies for MSPs

    MSPs that participated in this year’s CompTIA “Trends in Managed Services” report cited acquiring new customers as their top priority for the next two years. Even though increasing business with existing customers is easier and less expensive, at some point you need to attract new business to sustain growth plans. And all providers recognize this....More
  • Dec 8, 2016
    Sponsored

    Getting the Most out of Your Cloud-Service Sales Opportunities

    The most difficult sale with any customer is the very first one. A typical cloud service will require 18 to 24 months of revenue in advertising spend to get a customer’s attention. Therefore, maximizing the value of that customer once you have acquired it is incredibly important....More
  • Dec 7, 2016
    Sponsored

    Five Backup and Recovery Trends for 2017

    If 2016 taught us anything, it’s that data backup and disaster recovery has never been more critical. Ransomware becoming a bigger and bigger threat. Businesses must properly preserve their data, and the need is nothing but academic....More
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