LogMeIn made its name in the IT world for its remote desktop product line. Now, the company has added a new tool to its arsenal with the addition of IT automation to the LogMeIn Central web-based management console. That means MSPs leveraging LogMeIn's products can do things like run scripts and install software on machines on- and off-LAN. Here’s the story.

The paid LogMeIn Central offering is designed to give IT administrators a central dashboard to manage and monitor systems running the LogMeIn Free or the premium Pro remote desktop clients, no matter where the MSP or the remote machines are.

Andrew Burton, LogMeIn VP of access and management, says that layering automation on top of Central makes perfect sense, given that their MSP customers are always clamoring for new ways to add value with existing deployments.

“It’s expanding the definition of what ‘remote management’ means,” Burton says.

According to LogMeIn’s press release, the new IT automation feature set of Central, named One2Many, gives the following capabilities, among others:
  • Install, update or remove software on remote machines
  • Run scripts, batch updates and remote commands across multiple computers simultaneously
  • Distribute files, updates and patches to specific computers
  • Update registry settings or create custom packages for more advanced management
Burton acknowledges that LogMeIn Central, with the addition of One2Many, has some overlap in feature set with RMM platforms like Spiceworks. But he says that LogMeIn is more interested in partnering with other companies than trying to put them out of business- enhancing their value to MSPs doesn’t mean they can’t help other companies do the same.

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