MSPmentor - Managed Services & MSP News Blog http://mspmentor.net/rss.xml en Lack of Business Associate Agreement Leads to $31K HIPAA Fine http://mspmentor.net/vertical-markets/lack-business-associate-agreement-leads-31k-hipaa-fine <div class="node-body article-body">The case against Illinois-based Center for Children’s Digestive Health offers a cautionary lesson about the compliance implications of storing paper medical records after an organization undergoes digitization.</div> <p><a href="http://mspmentor.net/vertical-markets/lack-business-associate-agreement-leads-31k-hipaa-fine" target="_blank">read more</a></p> http://mspmentor.net/vertical-markets/lack-business-associate-agreement-leads-31k-hipaa-fine#comments Vertical Markets Thu, 27 Apr 2017 23:29:00 +0000 76711 at http://mspmentor.net Thinkstock MSPs: Get Your 2017 MSP 501 Applications in Now! http://mspmentor.net/msp-mentor/msps-get-your-2017-msp-501-applications-now <div class="node-body article-body">To be considered one of the top managed service providers submit your application by May 1, 2017. </div> <p><a href="http://mspmentor.net/msp-mentor/msps-get-your-2017-msp-501-applications-now" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/msps-get-your-2017-msp-501-applications-now#comments MSP Mentor Thu, 27 Apr 2017 21:31:00 +0000 76701 at http://mspmentor.net Everything Is Critical Infrastructure; Learn How to Profit from It http://mspmentor.net/blog/everything-critical-infrastructure-learn-how-profit-it <div class="node-body blog-body">MSPs are tasked with keeping everything running. However, we often consider only a small subset of what users actually interact with to be the MSP’s responsibility.</div> <p><a href="http://mspmentor.net/blog/everything-critical-infrastructure-learn-how-profit-it" target="_blank">read more</a></p> http://mspmentor.net/blog/everything-critical-infrastructure-learn-how-profit-it#comments Guest Bloggers infrastructure kaseya monitoring MSPmentor Blog Thu, 27 Apr 2017 19:16:00 +0000 76691 at http://mspmentor.net If I Were Launching an MSP Now | Gil Pekelman http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-gil-pekelman <div class="field-byline"> Svetlana Didorenko </div> <div class="node-body article-body">The founder and CEO of Israel-based MSP software vendor Atera shares three suggestions he’d apply if he were launching an MSP from scratch today.</div> <p><a href="http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-gil-pekelman" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-gil-pekelman#comments MSP Mentor Thu, 27 Apr 2017 15:00:00 +0000 76681 at http://mspmentor.net <p>Gil Pekelman, founder and CEO of Atera</p> Courtesy of Atera HPE Secretly Kills Off OpenSDN Line http://mspmentor.net/virtualization/hpe-secretly-kills-opensdn-line <div class="node-body article-body">The family of products was once touted as an ideal software-defined networking solution for IT services providers.</div> <p><a href="http://mspmentor.net/virtualization/hpe-secretly-kills-opensdn-line" target="_blank">read more</a></p> http://mspmentor.net/virtualization/hpe-secretly-kills-opensdn-line#comments Virtualization Thu, 27 Apr 2017 01:30:00 +0000 76671 at http://mspmentor.net Fighting the DIY Mentality in the Managed Services Market http://mspmentor.net/technologies/fighting-diy-mentality-managed-services-market <div class="node-body article-body">Twenty-five years ago, before open source became widespread, it was not possible for most organizations to use in-house resources to create the services that they needed to operate. </div> <p><a href="http://mspmentor.net/technologies/fighting-diy-mentality-managed-services-market" target="_blank">read more</a></p> http://mspmentor.net/technologies/fighting-diy-mentality-managed-services-market#comments Technologies Wed, 26 Apr 2017 20:39:00 +0000 76611 at http://mspmentor.net ConnectWise Launches Free ‘Control’ Remote Access Package http://mspmentor.net/software-service-and-hardware-service/connectwise-launches-free-control-remote-access-package <div class="node-body article-body">The new free option includes one technician license with three access agents. Techs can connect to one end user per session, at no cost.</div> <p><a href="http://mspmentor.net/software-service-and-hardware-service/connectwise-launches-free-control-remote-access-package" target="_blank">read more</a></p> http://mspmentor.net/software-service-and-hardware-service/connectwise-launches-free-control-remote-access-package#comments Software as a Service and Hardware as a Service Wed, 26 Apr 2017 03:03:00 +0000 76651 at http://mspmentor.net Stolen Laptop Leads to $2.5 Million HIPAA Breach Penalty http://mspmentor.net/mobile-device-management/stolen-laptop-leads-25-million-hipaa-breach-penalty <div class="node-body article-body">Malvern, Penn.-based CardioNet, Inc., essentially had no process at all for securely managing electronic protected health information of patients it was hired to monitor, at the time two breaches occurred in early 2012.</div> <p><a href="http://mspmentor.net/mobile-device-management/stolen-laptop-leads-25-million-hipaa-breach-penalty" target="_blank">read more</a></p> http://mspmentor.net/mobile-device-management/stolen-laptop-leads-25-million-hipaa-breach-penalty#comments Mobile Device Management Tue, 25 Apr 2017 19:53:00 +0000 76641 at http://mspmentor.net New Guidelines: End Frequent Password Changes http://mspmentor.net/managed-security-services/new-guidelines-end-frequent-password-changes <div class="node-body article-body">Direction from the U.S. Commerce Department’s National Institute of Standards and Technology (NIST) is only binding on federal agencies but the guidelines are frequently looked to by private-sector security professionals as best practices for creating information security policies.</div> <p><a href="http://mspmentor.net/managed-security-services/new-guidelines-end-frequent-password-changes" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/new-guidelines-end-frequent-password-changes#comments Managed Security Services Tue, 25 Apr 2017 03:52:00 +0000 76631 at http://mspmentor.net Thinkstock Google Cloud Has 'Good Shot' at Topping AWS by 2022, SVP Greene Says http://mspmentor.net/cloud-computing/google-cloud-has-good-shot-topping-aws-2022-svp-greene-says <div class="node-body article-body">The head of Google Cloud suggested the tech giant is poised to leapfrog competitors AWS, Microsoft Azure and IBM Cloud - all of which currently have larger market shares.</div> <p><a href="http://mspmentor.net/cloud-computing/google-cloud-has-good-shot-topping-aws-2022-svp-greene-says" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/google-cloud-has-good-shot-topping-aws-2022-svp-greene-says#comments Cloud Computing Mon, 24 Apr 2017 21:26:00 +0000 76621 at http://mspmentor.net <p>Diane Greene delivers a keynote during Google Next &#39;17 last month.</p> Firm Offers 'Affordable' Dark Web Monitoring for MSPs... and Other MSP News http://mspmentor.net/msp-mentor/firm-offers-affordable-dark-web-monitoring-msps-and-other-msp-news <div class="node-body gallery-body">From product releases to perspectives in the field, here's a recap of top headlines from the week of April 17-21.</div> <p><a href="http://mspmentor.net/msp-mentor/firm-offers-affordable-dark-web-monitoring-msps-and-other-msp-news" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/firm-offers-affordable-dark-web-monitoring-msps-and-other-msp-news#comments MSP Mentor Mon, 24 Apr 2017 15:00:00 +0000 76601 at http://mspmentor.net MSPs, You're Paying Too Much for Bare-Metal Backup http://mspmentor.net/blog/msps-youre-paying-too-much-bare-metal-backup <div class="node-body blog-body">Let’s face it: As an MSP, you want to increase your margins. One place where there is a huge opportunity to grow revenue and provide more value to customers is within the cloud backup market--especially as more customers have more data and more computers, from PCs to Macs to servers. It all needs to be protected, and if you have clients requiring bare-metal recovery, you are reading the right blog.</div> <p><a href="http://mspmentor.net/blog/msps-youre-paying-too-much-bare-metal-backup" target="_blank">read more</a></p> http://mspmentor.net/blog/msps-youre-paying-too-much-bare-metal-backup#comments Guest Bloggers backup and recovery bare-metal backup and restore disaster recovery IDrive MSPmentor Blog Mon, 24 Apr 2017 09:39:00 +0000 76591 at http://mspmentor.net Finding Qualified Leads For MSPs is Equal Parts Science, Art http://mspmentor.net/sales/finding-qualified-leads-msps-equal-parts-science-art <div class="node-body article-body">Carrie Simpson’s channel-centric telemarketing operation, Managed Sales Pros, offers a glimpse into the business of “prospecting” for managed services customers and turning those leads into bona fide sales appointments. </div> <p><a href="http://mspmentor.net/sales/finding-qualified-leads-msps-equal-parts-science-art" target="_blank">read more</a></p> http://mspmentor.net/sales/finding-qualified-leads-msps-equal-parts-science-art#comments Sales Sat, 22 Apr 2017 02:59:00 +0000 76571 at http://mspmentor.net <p>Carrie Simpson,&nbsp;Managed Sales Pros</p> Courtesy Managed Sales Pros Firm Offers 'Affordable' Dark Web Monitoring for MSPs http://mspmentor.net/managed-security-services/firm-offers-affordable-dark-web-monitoring-msps <div class="node-body article-body">ID Agent’s Dark Web ID provides around the clock alerting and monitoring for signs of compromised credentials by constantly scouring shadowy corners of the World Wide Web. </div> <p><a href="http://mspmentor.net/managed-security-services/firm-offers-affordable-dark-web-monitoring-msps" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/firm-offers-affordable-dark-web-monitoring-msps#comments Managed Security Services Thu, 20 Apr 2017 23:27:00 +0000 76551 at http://mspmentor.net Courtesy of ID Agent Software Monitoring and MSPs in the DevOps and Microservices Age http://mspmentor.net/technologies/software-monitoring-and-msps-devops-and-microservices-age <div class="node-body article-body">Application uptime and performance monitoring needs are different in the DevOps age; so is the approach that MSPs in managed IT services should take to monitoring.</div> <p><a href="http://mspmentor.net/technologies/software-monitoring-and-msps-devops-and-microservices-age" target="_blank">read more</a></p> http://mspmentor.net/technologies/software-monitoring-and-msps-devops-and-microservices-age#comments Technologies Thu, 20 Apr 2017 13:34:00 +0000 76431 at http://mspmentor.net <p>Google Stackdriver, released last year, is a unified logging, monitoring and diagnostics tool.</p> Amazon Web Services Head Jassy Digs at Oracle Over 'Lock In' http://mspmentor.net/cloud-computing/amazon-web-services-head-jassy-digs-oracle-over-lock <div class="node-body article-body">Appearing on CNBC, the head of the No. 1 public cloud vendor said customers are sick of long, expensive contracts. He also offers his thoughts on growth and Donald Trump.</div> <p><a href="http://mspmentor.net/cloud-computing/amazon-web-services-head-jassy-digs-oracle-over-lock" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/amazon-web-services-head-jassy-digs-oracle-over-lock#comments Cloud Computing Thu, 20 Apr 2017 00:09:00 +0000 76541 at http://mspmentor.net CNBC video If I Were Launching an MSP Now | Todd Thiemann http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-todd-thiemann <div class="field-byline"> Svetlana Didorenko </div> <div class="node-body article-body">The vice president of product marketing at Comodo, a Clifton, N.J.-based global cybersecurity solutions provider and digital certificate authority, shares three suggestions he’d apply if he were launching an MSP from scratch today.</div> <p><a href="http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-todd-thiemann" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-todd-thiemann#comments MSP Mentor Wed, 19 Apr 2017 15:00:00 +0000 76521 at http://mspmentor.net <p>VP of Product Marketing at Comodo</p> Courtesy of Comodo Ransomware: CryptoLocker Was Just the Beginning http://mspmentor.net/blog/ransomware-cryptolocker-was-just-beginning <div class="node-body blog-body">Stories about hospitals and other institutions shut down by ransomware have been making headlines in recent months. Webroot expects ransomware to become an even larger problem in 2017.</div> <p><a href="http://mspmentor.net/blog/ransomware-cryptolocker-was-just-beginning" target="_blank">read more</a></p> http://mspmentor.net/blog/ransomware-cryptolocker-was-just-beginning#comments Guest Bloggers Cryptolocker exploit kit Locky RaaS ransomware ransomware as a service webroot MSPmentor Blog Wed, 19 Apr 2017 10:24:00 +0000 76511 at http://mspmentor.net CEO Forum: 2017 is the Year of Acquisition in the Managed Services Market http://mspmentor.net/managed-services/ceo-forum-2017-year-acquisition-managed-services-market <div class="field-byline"> Michael George | Continuum Managed Services </div> <div class="node-body article-body">In the latest installment of this series, Continuum Managed Services chief Michael George discusses several industry trends and market pressures that will likely lead to significant M&A activity in the IT channel during 2017 and beyond.</div> <p><a href="http://mspmentor.net/managed-services/ceo-forum-2017-year-acquisition-managed-services-market" target="_blank">read more</a></p> http://mspmentor.net/managed-services/ceo-forum-2017-year-acquisition-managed-services-market#comments Managed Services Tue, 18 Apr 2017 22:08:00 +0000 76491 at http://mspmentor.net Thinkstock IBM Misses Estimates in 20th Straight Quarterly Sales Drop http://mspmentor.net/cloud-computing/ibm-misses-estimates-20th-straight-quarterly-sales-drop <div class="field-byline"> Bloomberg </div> <div class="node-body article-body">Part of the sales miss stemmed from IBM’s technology services and cloud platforms segment, where revenue declined for the first time in three quarters. That group helps clients move applications onto cloud servers and manage workloads through multi-year deals of $500 million to $1 billion.</div> <p><a href="http://mspmentor.net/cloud-computing/ibm-misses-estimates-20th-straight-quarterly-sales-drop" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/ibm-misses-estimates-20th-straight-quarterly-sales-drop#comments Cloud Computing Tue, 18 Apr 2017 17:08:00 +0000 76501 at http://mspmentor.net 'Total Service Provider' Index Aims to Measure MSPs’ Potential http://mspmentor.net/msp-mentor/total-service-provider-index-aims-measure-msps-potential <div class="node-body article-body">For the second year in a row, every MSP that submits an entry survey for the 2017 MSP 501 – whether or not they qualify for the final list – will receive a TSP Index tier score.</div> <p><a href="http://mspmentor.net/msp-mentor/total-service-provider-index-aims-measure-msps-potential" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/total-service-provider-index-aims-measure-msps-potential#comments MSP Mentor Tue, 18 Apr 2017 00:07:00 +0000 76461 at http://mspmentor.net Amazon Web Services Head Jassy Reaps $35.4 Million for 2016 http://mspmentor.net/cloud-computing/amazon-web-services-head-jassy-reaps-354-million-2016 <div class="field-byline"> Anders Melin | Bloomberg </div> <div class="node-body article-body">Jassy, promoted to a new CEO role for the division a year ago, was the company’s top-paid employee among the six executives whose compensation has to be publicly disclosed, including Chief Executive Officer Jeff Bezos.</div> <p><a href="http://mspmentor.net/cloud-computing/amazon-web-services-head-jassy-reaps-354-million-2016" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/amazon-web-services-head-jassy-reaps-354-million-2016#comments Cloud Computing Mon, 17 Apr 2017 21:26:00 +0000 76451 at http://mspmentor.net Data Sheds Light on MSP’s Favorite Vendors... and Other MSP News http://mspmentor.net/msp-mentor/data-sheds-light-msp-s-favorite-vendors-and-other-msp-news <div class="node-body gallery-body">From product releases to perspectives in the field, here's a recap of top headlines from the week of April 10-14.</div> <p><a href="http://mspmentor.net/msp-mentor/data-sheds-light-msp-s-favorite-vendors-and-other-msp-news" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/data-sheds-light-msp-s-favorite-vendors-and-other-msp-news#comments MSP Mentor Mon, 17 Apr 2017 15:00:00 +0000 76441 at http://mspmentor.net Shatter Cybercriminals with Machine-Learning http://mspmentor.net/msp-mentor/shatter-cybercriminals-machine-learning <div class="field-deck"> Sponsored by: VIPRE </div> <div class="node-body article-body">Date: Thursday, May 25, 2017 at 2:00 PM EDT - Duration: 1 hour</div> <p><a href="http://mspmentor.net/msp-mentor/shatter-cybercriminals-machine-learning" target="_blank">read more</a></p> MSP Mentor Sat, 15 Apr 2017 16:01:00 +0000 76661 at http://mspmentor.net MSP Whisperers: Service Leadership’s Paul Dippell Talks Margins http://mspmentor.net/managed-services/msp-whisperers-service-leadership-s-paul-dippell-talks-margins <div class="node-body article-body">The IT consulting firm he launched in 2001 is the advisory favored by some of the industry’s largest MSPs – many with annual revenues of $30 million or more.</div> <p><a href="http://mspmentor.net/managed-services/msp-whisperers-service-leadership-s-paul-dippell-talks-margins" target="_blank">read more</a></p> http://mspmentor.net/managed-services/msp-whisperers-service-leadership-s-paul-dippell-talks-margins#comments Managed Services Sat, 15 Apr 2017 02:15:00 +0000 76421 at http://mspmentor.net <p>Paul Dippell, Founder of Service Leadership Inc.&nbsp;</p> Courtesy of Service Leadership Inc. The Doyle Report: 5 Key Truths the Channel Needs to Face About the Future http://mspmentor.net/your-business/doyle-report-5-key-truths-channel-needs-face-about-future <div class="node-body gallery-body">A look at the realities that pervade in the channel today.</div> <p><a href="http://mspmentor.net/your-business/doyle-report-5-key-truths-channel-needs-face-about-future" target="_blank">read more</a></p> http://mspmentor.net/your-business/doyle-report-5-key-truths-channel-needs-face-about-future#comments Your Business Fri, 14 Apr 2017 16:42:00 +0000 76411 at http://mspmentor.net <p>Five Immutable Truths About the Channel Today</p> What the Rise of Industry 4.0 Means for MSPs http://mspmentor.net/blog/what-rise-industry-40-means-msps <div class="node-body blog-body">We’re on the verge of a $6.1 trillion technology revolution; embrace it now, so you can capitalize on it in the near future.</div> <p><a href="http://mspmentor.net/blog/what-rise-industry-40-means-msps" target="_blank">read more</a></p> http://mspmentor.net/blog/what-rise-industry-40-means-msps#comments Guest Bloggers cloud computing IIoT Industrial Internet of Things Industry 4.0 Internet of Things Intronis IoT M2M MSPmentor Blog Fri, 14 Apr 2017 13:23:00 +0000 76401 at http://mspmentor.net Report: Firms Plan to Boost AWS Spend, Citing Positive Cloud ROI http://mspmentor.net/cloud-computing/report-firms-plan-boost-aws-spend-citing-positive-cloud-roi <div class="field-byline"> Chris Burt | The WHIR </div> <div class="node-body article-body">The survey by 2nd Watch polled business executives at U.S. companies with at least 1,000 employees about cloud-native AWS services. </div> <p><a href="http://mspmentor.net/cloud-computing/report-firms-plan-boost-aws-spend-citing-positive-cloud-roi" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/report-firms-plan-boost-aws-spend-citing-positive-cloud-roi#comments Cloud Computing Fri, 14 Apr 2017 01:51:00 +0000 76391 at http://mspmentor.net The Doyle Report: Avant Steps Forward in Cloud Services Distribution http://mspmentor.net/cloud-computing/doyle-report-avant-steps-forward-cloud-services-distribution <div class="field-deck"> Energetic distributor updates key sales tool and adds Comcast to its portfolio of offerings </div> <div class="node-body article-body">Perspectives on Avant from Co-founder and President Andrew Lydecker.</div> <div class="field-stocksymbols"> <span>Stock Symbols:&nbsp;</span> CMCSA </div> <p><a href="http://mspmentor.net/cloud-computing/doyle-report-avant-steps-forward-cloud-services-distribution" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/doyle-report-avant-steps-forward-cloud-services-distribution#comments Cloud Computing Thu, 13 Apr 2017 22:23:00 +0000 76381 at http://mspmentor.net If I Were Launching an MSP Now | Brendon Liner http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-brendon-liner <div class="field-byline"> Svetlana Didorenko </div> <div class="node-body article-body">The founder and Vice President of Minneapolis-based Nology Networks shares three suggestions he’d apply if he were launching an MSP from scratch today.</div> <p><a href="http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-brendon-liner" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-brendon-liner#comments MSP Mentor Thu, 13 Apr 2017 18:33:00 +0000 76361 at http://mspmentor.net <p>Brendon Liner, founder and VP at Nology Networks</p> Courtesy of Nology Networks