MSPmentor - Managed Services & MSP News Blog http://mspmentor.net/rss.xml en New Kaseya Blog Pokes at Favorite Foil: ConnectWise http://mspmentor.net/psa/new-kaseya-blog-pokes-favorite-foil-connectwise <div class="node-body article-body">The post published this week mentions ConnectWise no fewer than four times – including once in the headline – while detailing the ease with which a recent defector was able to migrate data from the ConnectWise PSA to BMS by Kaseya. </div> <p><a href="http://mspmentor.net/psa/new-kaseya-blog-pokes-favorite-foil-connectwise" target="_blank">read more</a></p> http://mspmentor.net/psa/new-kaseya-blog-pokes-favorite-foil-connectwise#comments Vendor Relations PSA Sat, 21 Oct 2017 02:11:00 +0000 83531 at http://mspmentor.net The Doyle Report: Culture, Not Technology, Is the Key to Surviving a Cybersecurity Breach, Says Top Cyber Sleuth Brian Krebs http://mspmentor.net/security/doyle-report-culture-not-technology-key-surviving-cybersecurity-breach-says-top-cyber-sleut <div class="node-body article-body">Security expert shares McAfee MPOWER attendees insights on his newfound “Hollywood” celebrity and practical tips that everyone should embrace</div> <p><a href="http://mspmentor.net/security/doyle-report-culture-not-technology-key-surviving-cybersecurity-breach-says-top-cyber-sleut" target="_blank">read more</a></p> http://mspmentor.net/security/doyle-report-culture-not-technology-key-surviving-cybersecurity-breach-says-top-cyber-sleut#comments Security Sat, 21 Oct 2017 00:15:00 +0000 83521 at http://mspmentor.net <p>Scenes from the McAfee MPOWER&nbsp;2017 Cybersecurity Summit</p> Avoiding the PSA Tool Paradox http://mspmentor.net/blog/avoiding-psa-tool-paradox <div class="node-body blog-body">It’s almost ironic. MSPs look to professional services automation (PSA) tools to gain control, but in many cases, it is the PSA tool that has control over the MSP.</div> <p><a href="http://mspmentor.net/blog/avoiding-psa-tool-paradox" target="_blank">read more</a></p> http://mspmentor.net/blog/avoiding-psa-tool-paradox#comments Industry Perspectives MSPmentor Blog Fri, 20 Oct 2017 10:12:00 +0000 83511 at http://mspmentor.net How to Prepare Your Customers for National Cybersecurity Awareness Month http://mspmentor.net/blog/how-prepare-your-customers-national-cybersecurity-awareness-month <div class="node-body blog-body">While MSPs do not need a reminder to practice good cybersecurity habits, we cannot always say the same for end users.</div> <p><a href="http://mspmentor.net/blog/how-prepare-your-customers-national-cybersecurity-awareness-month" target="_blank">read more</a></p> http://mspmentor.net/blog/how-prepare-your-customers-national-cybersecurity-awareness-month#comments Industry Perspectives antivirus software Backup and Disaster Recovery cyber security cyber threat Datto firewall password management patch management VPN MSPmentor Blog Fri, 20 Oct 2017 09:27:00 +0000 83501 at http://mspmentor.net HIPAA Compliance 101: Understanding Email Security in the Healthcare Industry http://mspmentor.net/blog/hipaa-compliance-101-understanding-email-security-healthcare-industry <div class="node-body blog-body">Compliance with HIPAA often keeps healthcare professionals up at night, and there is a great deal of misunderstanding and confusion on the topic.</div> <p><a href="http://mspmentor.net/blog/hipaa-compliance-101-understanding-email-security-healthcare-industry" target="_blank">read more</a></p> http://mspmentor.net/blog/hipaa-compliance-101-understanding-email-security-healthcare-industry#comments Industry Perspectives AppRiver email encryption HIPAA HIPAA audit HIPAA compliance MSPmentor Blog Fri, 20 Oct 2017 09:13:00 +0000 83491 at http://mspmentor.net Continuum RMM Now Integrates With Promys PSA http://mspmentor.net/psa/continuum-rmm-now-integrates-promys-psa <div class="node-body article-body">During Continuum’s Navigate annual user conference this month, CEO Michael George reaffirmed that his company had no plans to enter the PSA market on its own. </div> <p><a href="http://mspmentor.net/psa/continuum-rmm-now-integrates-promys-psa" target="_blank">read more</a></p> http://mspmentor.net/psa/continuum-rmm-now-integrates-promys-psa#comments PSA Thu, 19 Oct 2017 20:56:00 +0000 83461 at http://mspmentor.net New Cisco Services Portfolios Help Ease Resellers into MRR, Supplement Skills Gap http://mspmentor.net/business-models/new-cisco-services-portfolios-help-ease-resellers-mrr-supplement-skills-gap <div class="field-byline"> Kris Blackmon | The VAR Guy </div> <div class="node-body article-body"> Cisco has had to work hard the last several years to pivot from hardware-based revenues to a recurring services business model. Two new services portfolios announced this week will help partners navigate their own transition efforts.</div> <p><a href="http://mspmentor.net/business-models/new-cisco-services-portfolios-help-ease-resellers-mrr-supplement-skills-gap" target="_blank">read more</a></p> http://mspmentor.net/business-models/new-cisco-services-portfolios-help-ease-resellers-mrr-supplement-skills-gap#comments Business Models Thu, 19 Oct 2017 19:13:00 +0000 83481 at http://mspmentor.net IBM Soars Most Since 2009 After Forecasting Revenue Growth http://mspmentor.net/legacy-solutions/ibm-soars-most-2009-after-forecasting-revenue-growth <div class="field-byline"> Jing Cao | Bloomberg </div> <div class="node-body article-body">Getting back to growth on the top line has been a major goal for Chief Executive Officer Ginny Rometty and a milestone investors are looking for as proof that the company can finally climb out of its rut.</div> <p><a href="http://mspmentor.net/legacy-solutions/ibm-soars-most-2009-after-forecasting-revenue-growth" target="_blank">read more</a></p> http://mspmentor.net/legacy-solutions/ibm-soars-most-2009-after-forecasting-revenue-growth#comments Legacy Solutions Thu, 19 Oct 2017 16:59:00 +0000 83471 at http://mspmentor.net The Doyle Report: McAfee Unveils New “Umbrella” Protections That Integrate Advanced Analytics to Increase Security Operations Center Efficiency and Protect Endpoints and Cloud http://mspmentor.net/security/doyle-report-mcafee-unveils-new-umbrella-protections-integrate-advanced-analytics-increase- <div class="field-deck"> CEO Chris Young takes stage to outline new vision of cybersecurity </div> <div class="node-body article-body"><p>Six months after branching off from former corporate parent Intel, <a href="https://www.mcafee.com/us/index.html">McAfee </a>is unveiling new technology and ideas that support its mission to be a very different type of security company and possibly the industry&rsquo;s best.</p></div> <p><a href="http://mspmentor.net/security/doyle-report-mcafee-unveils-new-umbrella-protections-integrate-advanced-analytics-increase-" target="_blank">read more</a></p> http://mspmentor.net/security/doyle-report-mcafee-unveils-new-umbrella-protections-integrate-advanced-analytics-increase-#comments Security Wed, 18 Oct 2017 23:53:00 +0000 83421 at http://mspmentor.net <p>McAfee CEO Chris Young speaks to crown at MPOWER Cybersecurity Summit 2017</p> McAfee Juniper Networks Could Be Canary in Cloud Sales Coal Mine http://mspmentor.net/vendor-relations/juniper-networks-could-be-canary-cloud-sales-coal-mine <div class="node-body article-body">The story of Juniper Networks’ QFX switches offers a glimpse into potentially profound changes buffeting the relationships between IT hardware vendors and the big cloud providers who have become some of their most important customers. </div> <p><a href="http://mspmentor.net/vendor-relations/juniper-networks-could-be-canary-cloud-sales-coal-mine" target="_blank">read more</a></p> http://mspmentor.net/vendor-relations/juniper-networks-could-be-canary-cloud-sales-coal-mine#comments Vendor Relations Wed, 18 Oct 2017 23:11:00 +0000 83411 at http://mspmentor.net Understanding How Passwords are Stolen: Phishing, Spoofing and Beyond http://mspmentor.net/security/understanding-how-passwords-are-stolen-phishing-spoofing-and-beyond <div class="node-body article-body">We've compiled an explanation of the most common strategies that attackers use to steal passwords - and what you can do to help prevent them.</div> <p><a href="http://mspmentor.net/security/understanding-how-passwords-are-stolen-phishing-spoofing-and-beyond" target="_blank">read more</a></p> http://mspmentor.net/security/understanding-how-passwords-are-stolen-phishing-spoofing-and-beyond#comments Security Wed, 18 Oct 2017 16:07:00 +0000 83331 at http://mspmentor.net Thinkstock AsTech Offers $1 Million Breach Defense Guarantee With Managed Qualys Offering http://mspmentor.net/security/astech-offers-1-million-breach-defense-guarantee-managed-qualys-offering <div class="node-body article-body">AsTech Vigilance – announced Monday – is being billed as the first guarantee for implementing, configuring and managing Qualys’ cloud-based security and compliance solutions. </div> <p><a href="http://mspmentor.net/security/astech-offers-1-million-breach-defense-guarantee-managed-qualys-offering" target="_blank">read more</a></p> http://mspmentor.net/security/astech-offers-1-million-breach-defense-guarantee-managed-qualys-offering#comments Security Tue, 17 Oct 2017 19:41:00 +0000 83391 at http://mspmentor.net New Microsoft Resource Compares Azure and AWS Cloud Services at a Glance http://mspmentor.net/cloud-services/new-microsoft-resource-compares-azure-and-aws-cloud-services-glance <div class="field-byline"> Nicole Henderson | IT Pro </div> <div class="node-body article-body">Microsoft launched a cloud service map on Monday that allows users to see equivalent services across Azure and AWS.</div> <p><a href="http://mspmentor.net/cloud-services/new-microsoft-resource-compares-azure-and-aws-cloud-services-glance" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/new-microsoft-resource-compares-azure-and-aws-cloud-services-glance#comments Cloud Services Tue, 17 Oct 2017 17:50:00 +0000 83381 at http://mspmentor.net Widespread Wi-Fi Flaw Allows Attackers to Snoop on Encrypted Chats http://mspmentor.net/security/widespread-wi-fi-flaw-allows-attackers-snoop-encrypted-chats <div class="field-byline"> Nicole Henderson | IT Pro </div> <div class="node-body article-body">A security researcher has discovered a serious vulnerability in Wi-Fi security protocol WPA2 which allows an attacker within range of a victim to read sensitive information such as credit card numbers and chat messages.</div> <p><a href="http://mspmentor.net/security/widespread-wi-fi-flaw-allows-attackers-snoop-encrypted-chats" target="_blank">read more</a></p> http://mspmentor.net/security/widespread-wi-fi-flaw-allows-attackers-snoop-encrypted-chats#comments Security Tue, 17 Oct 2017 16:47:00 +0000 83401 at http://mspmentor.net Thinkstock Microsoft Announces Fixes for October ‘Patch Tuesday’ Glitch  http://mspmentor.net/security/microsoft-announces-fixes-october-patch-tuesday-glitch <div class="node-body article-body">The company confirmed theories by Microsoft community volunteers that the problem – which rendered some computers unable to boot – is isolated to enterprise environments using the Windows Server Update Services program. </div> <p><a href="http://mspmentor.net/security/microsoft-announces-fixes-october-patch-tuesday-glitch" target="_blank">read more</a></p> http://mspmentor.net/security/microsoft-announces-fixes-october-patch-tuesday-glitch#comments Security Tue, 17 Oct 2017 02:25:00 +0000 83371 at http://mspmentor.net New Skills Helping Channel Pros Overcome Stagnant Salaries, Survey Finds http://mspmentor.net/elearning/new-skills-helping-channel-pros-overcome-stagnant-salaries-survey-finds <div class="field-byline"> Tom Kaneshige </div> <div class="node-body article-body">Leveling up your digital transformation skills leads to better jobs and higher paychecks, while no training means more of the same, according to a new channel salary report from Informa, which publishes MSP Mentor. </div> <p><a href="http://mspmentor.net/elearning/new-skills-helping-channel-pros-overcome-stagnant-salaries-survey-finds" target="_blank">read more</a></p> http://mspmentor.net/elearning/new-skills-helping-channel-pros-overcome-stagnant-salaries-survey-finds#comments eLearning Mon, 16 Oct 2017 19:23:00 +0000 83301 at http://mspmentor.net Thinkstock SAManage Pays $264K After Unlocked Spreadsheet Exposes 660 SSNs... and Other MSP News http://mspmentor.net/msp-501/samanage-pays-264k-after-unlocked-spreadsheet-exposes-660-ssns-and-other-msp-news <div class="node-body gallery-body">From product releases to perspectives in the field, here's a recap of top headlines from the week of October 1-5.</div> <p><a href="http://mspmentor.net/msp-501/samanage-pays-264k-after-unlocked-spreadsheet-exposes-660-ssns-and-other-msp-news" target="_blank">read more</a></p> http://mspmentor.net/msp-501/samanage-pays-264k-after-unlocked-spreadsheet-exposes-660-ssns-and-other-msp-news#comments MSP 501 Mon, 16 Oct 2017 10:00:00 +0000 83361 at http://mspmentor.net ConnectWise Names Two Outside Board Members http://mspmentor.net/vendor-relations/connectwise-names-two-outside-board-members <div class="node-body article-body">Steven A. Raymund and Stanley I. Levy, both veterans of corporate governance, are ideally suited to help ConnectWise in its ambitions to increase its global footprint and possibly secure outside investment to fuel that growth. </div> <p><a href="http://mspmentor.net/vendor-relations/connectwise-names-two-outside-board-members" target="_blank">read more</a></p> http://mspmentor.net/vendor-relations/connectwise-names-two-outside-board-members#comments Vendor Relations Sat, 14 Oct 2017 00:26:00 +0000 83351 at http://mspmentor.net What’s Wrong With Juniper Networks? http://mspmentor.net/cloud-services/what-s-wrong-juniper-networks <div class="node-body article-body">The networker issued an earnings warning for Q3, saying its revenues will be hurt by lower than expected cloud-related sales. Wall Street is trying to determine if it’s a blip, or a signal of broader softness in cloud. </div> <p><a href="http://mspmentor.net/cloud-services/what-s-wrong-juniper-networks" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/what-s-wrong-juniper-networks#comments Cloud Services Fri, 13 Oct 2017 23:10:00 +0000 83341 at http://mspmentor.net All HCI Solutions Are Not Created Equal – Fortunately http://mspmentor.net/cloud-services/all-hci-solutions-are-not-created-equal-fortunately <div class="field-byline"> Barry Phillips | Maxta </div> <div class="node-body article-body">With many organizations' first hyperconverged infrastructure refreshes behind them, we have enough information to examine what happens when upgrading or refreshing HCI solutions. </div> <p><a href="http://mspmentor.net/cloud-services/all-hci-solutions-are-not-created-equal-fortunately" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/all-hci-solutions-are-not-created-equal-fortunately#comments Cloud Services Thu, 12 Oct 2017 23:22:00 +0000 83321 at http://mspmentor.net Thinkstock If I Were Launching an MSP Now | Jan Chapman http://mspmentor.net/msp-501/if-i-were-launching-msp-now-jan-chapman <div class="field-byline"> Svetlana Didorenko </div> <div class="node-body article-body">The co-founder and managing director of Melbourne, Australia-based MSP Blueshift, shares three suggestions he’d apply if he were launching an MSP from scratch today.</div> <p><a href="http://mspmentor.net/msp-501/if-i-were-launching-msp-now-jan-chapman" target="_blank">read more</a></p> http://mspmentor.net/msp-501/if-i-were-launching-msp-now-jan-chapman#comments MSP 501 Thu, 12 Oct 2017 14:45:00 +0000 83291 at http://mspmentor.net <p>Jan Chapman, co-founder and managing director of MSP Blueshift</p> Latest ‘Patch Tuesday’ Fix is Crashing Some Computers http://mspmentor.net/networking/latest-patch-tuesday-fix-crashing-some-computers <div class="node-body article-body">Microsoft user forums lit up Wednesday with reports of problems with the Windows 10 update, which if installed overnight rendered many machines unable to boot, resulting in a Blue Screen of Death (BSOD). </div> <p><a href="http://mspmentor.net/networking/latest-patch-tuesday-fix-crashing-some-computers" target="_blank">read more</a></p> http://mspmentor.net/networking/latest-patch-tuesday-fix-crashing-some-computers#comments Networking Thu, 12 Oct 2017 04:09:00 +0000 83261 at http://mspmentor.net Why Two Clouds Are Better Than One http://mspmentor.net/cloud-services/why-two-clouds-are-better-one <div class="field-byline"> Alexander Negrash | CloudBerry Lab </div> <div class="node-body article-body">Today, even the toughest and biggest cloud storage providers may experience data loss or outage, therefore it is crucial to ensure that every file has multiple copies stored in different locations. </div> <p><a href="http://mspmentor.net/cloud-services/why-two-clouds-are-better-one" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/why-two-clouds-are-better-one#comments Cloud Services Wed, 11 Oct 2017 20:22:00 +0000 83251 at http://mspmentor.net Thinkstock 5 Outdated Tech Habits that are Hard to Kick http://mspmentor.net/premise/5-outdated-tech-habits-are-hard-kick <div class="node-body article-body">Rebooting your computer, deleting email and having to install Acrobat are just some of the tech practices that used to be common, but shouldn't be today.</div> <p><a href="http://mspmentor.net/premise/5-outdated-tech-habits-are-hard-kick" target="_blank">read more</a></p> http://mspmentor.net/premise/5-outdated-tech-habits-are-hard-kick#comments On Premise Wed, 11 Oct 2017 14:35:00 +0000 83201 at http://mspmentor.net Thinkstock Accenture Left AWS S3 Buckets Containing Cloud Credentials Open to Public http://mspmentor.net/cloud-services/accenture-left-aws-s3-buckets-containing-cloud-credentials-open-public <div class="field-byline"> Nicole Henderson | IT Pro </div> <div class="node-body article-body">The unsecured AWS S3 buckets revealed “significant internal Accenture data, including cloud platform credentials and configurations.”</div> <p><a href="http://mspmentor.net/cloud-services/accenture-left-aws-s3-buckets-containing-cloud-credentials-open-public" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/accenture-left-aws-s3-buckets-containing-cloud-credentials-open-public#comments Vendor Relations Cloud Services Wed, 11 Oct 2017 03:16:00 +0000 83241 at http://mspmentor.net Ask a Security Expert: Confronting the Cost of Security http://mspmentor.net/security/ask-security-expert-confronting-cost-security <div class="field-byline"> George Anderson | Webroot </div> <div class="node-body article-body">While upfront costs or efforts may seem daunting at first glance, the consequences of not investing in the security technologies your organization needs could be significantly more devastating.</div> <p><a href="http://mspmentor.net/security/ask-security-expert-confronting-cost-security" target="_blank">read more</a></p> http://mspmentor.net/security/ask-security-expert-confronting-cost-security#comments Security Tue, 10 Oct 2017 22:08:00 +0000 83231 at http://mspmentor.net Thinkstock Why Backup If I Have Replication? http://mspmentor.net/industry-perspectives/why-backup-if-i-have-replication <div class="field-byline"> John Savill | Windows IT Pro </div> <div class="node-body article-body">A frequent contributor and respected member of the Microsoft tech community offers his perspective.</div> <p><a href="http://mspmentor.net/industry-perspectives/why-backup-if-i-have-replication" target="_blank">read more</a></p> http://mspmentor.net/industry-perspectives/why-backup-if-i-have-replication#comments Industry Perspectives Tue, 10 Oct 2017 02:36:00 +0000 83221 at http://mspmentor.net Thinkstock SAManage Pays $264K After Unlocked Spreadsheet Exposes 660 SSNs http://mspmentor.net/security/samanage-pays-264k-after-unlocked-spreadsheet-exposes-660-ssns <div class="node-body article-body">The case of the support desk solution maker offers another example of how, in the area of healthcare compliance, a seemingly minor oversight can expose IT services firms to substantial financial and reputational risks.</div> <p><a href="http://mspmentor.net/security/samanage-pays-264k-after-unlocked-spreadsheet-exposes-660-ssns" target="_blank">read more</a></p> http://mspmentor.net/security/samanage-pays-264k-after-unlocked-spreadsheet-exposes-660-ssns#comments Security Tue, 10 Oct 2017 01:19:00 +0000 83211 at http://mspmentor.net Why Expected Server Lifetime Is in the Eye of the Beholder... and Other MSP News http://mspmentor.net/msp-501/why-expected-server-lifetime-eye-beholder-and-other-msp-news <div class="node-body gallery-body">From product releases to perspectives in the field, here's a recap of top headlines from the week of October 1-5.</div> <p><a href="http://mspmentor.net/msp-501/why-expected-server-lifetime-eye-beholder-and-other-msp-news" target="_blank">read more</a></p> http://mspmentor.net/msp-501/why-expected-server-lifetime-eye-beholder-and-other-msp-news#comments MSP 501 Mon, 09 Oct 2017 10:00:00 +0000 83191 at http://mspmentor.net Kaspersky Lab Requests Proof That its Antivirus Aided Russian Hack of NSA http://mspmentor.net/security/kaspersky-lab-requests-proof-its-antivirus-aided-russian-hack-nsa <div class="node-body article-body">“We reiterate our willingness to work alongside U.S. authorities to address any concerns they may have about our products and respectfully request any relevant information that would enable the company to begin an investigation at the earliest opportunity,” Kaspersky Lab said in a statement. </div> <p><a href="http://mspmentor.net/security/kaspersky-lab-requests-proof-its-antivirus-aided-russian-hack-nsa" target="_blank">read more</a></p> http://mspmentor.net/security/kaspersky-lab-requests-proof-its-antivirus-aided-russian-hack-nsa#comments Security Sat, 07 Oct 2017 02:18:00 +0000 83181 at http://mspmentor.net <p>National Security Agency headquarters in&nbsp; Fort Meade, Maryland.&nbsp;</p>