MSPmentor - Managed Services & MSP News Blog http://mspmentor.net/rss.xml en 5 Mistakes You Can Avoid by Using an MSP for Your Cloud Sharing http://mspmentor.net/infocenter-cloud-based-file-sharing/103114/5-mistakes-you-can-avoid-using-msp-your-cloud-sharing <div class="node-body article-body">With the ease of setting up cloud-based file sharing, some companies may think they should avoid working with a Managed Service Provider and work directly with a cloud service. While it may seem simple, there are definitely mistakes you can run into. Here are 5 cloud based file sharing mistakes you can avoid by working with an MSP.</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/infocenter-cloud-based-file-sharing/103114/5-mistakes-you-can-avoid-using-msp-your-cloud-sharing" target="_blank">read more</a></p> http://mspmentor.net/infocenter-cloud-based-file-sharing/103114/5-mistakes-you-can-avoid-using-msp-your-cloud-sharing#comments Infocenter Cloud-Based File Sharing Fri, 31 Oct 2014 21:30:00 +0000 43771 at http://mspmentor.net Tackling 'Pure Evil' With BDR Vendor Resource Centers http://mspmentor.net/infocenter-bdr/103114/tackling-pure-evil-bdr-vendor-resource-centers <div class="field-deck"> What MSPs should look for in BDR vendor resource centers to prepare for disasters </div> <div class="node-body article-body">MSPs can prevent disasters before they strike if there are resources available to them beforehand. These resources should be educational and thought-provoking, preparing MSPs to handle the worst. But sometimes being prepared for "pure evil" isn't enough.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/infocenter-bdr/103114/tackling-pure-evil-bdr-vendor-resource-centers" target="_blank">read more</a></p> http://mspmentor.net/infocenter-bdr/103114/tackling-pure-evil-bdr-vendor-resource-centers#comments InfoCenter BDR Fri, 31 Oct 2014 20:00:00 +0000 44631 at http://mspmentor.net <p>Michael Myers, the serial killer from the &quot;Halloween&quot; series, has been characterized as pure evil.</p> 3 Ways Successful MSPs Avoid Selling ‘Just’ Storage http://mspmentor.net/blog/3-ways-successful-msps-avoid-selling-just-storage <div class="node-body blog-body">There are minimum margins to be earned selling storage and that’s not going to change any time soon. Instead of fighting the inevitable, savvy service providers are taking a different approach – removing storage as a standalone item on their line cards, and adopting the following best practices. </div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/mspmentor-blog">MSPmentor Blog</a></li> </ul></div><p><a href="http://mspmentor.net/blog/3-ways-successful-msps-avoid-selling-just-storage" target="_blank">read more</a></p> http://mspmentor.net/blog/3-ways-successful-msps-avoid-selling-just-storage#comments Guest Bloggers bundling storage Intronis managed services MSP pricing storage prices MSPmentor Blog Fri, 31 Oct 2014 19:33:00 +0000 44671 at http://mspmentor.net McAfee FOCUS 14 Security Conference: Sungard AS Launches MSIEM Service http://mspmentor.net/managed-security-services/mcafee-focus-14-security-conference-sungard-launches-msiem-service <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> Sungard AS says new MSIEM service allows users to "quickly identify emerging security threats and satisfy compliance reporting." </div> <div class="node-body article-body">Sungard Availability Services (Sungard AS) this week unveiled a managed security information and event management (MSIEM) service at the McAfee (MFE) FOCUS 14 Security Conference in Las Vegas. Here are the full details about the new Sungard AS service.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-security-services/mcafee-focus-14-security-conference-sungard-launches-msiem-service" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/mcafee-focus-14-security-conference-sungard-launches-msiem-service#comments Managed Security Services Managed Services MSP Mentor Fri, 31 Oct 2014 16:01:00 +0000 44661 at http://mspmentor.net <p>Sungard Availability Services this week unveiled a managed security information and event management service at the McAfee FOCUS 14 Security Conference in Las Vegas.</p> GridVision to Launch Disruptively Priced SaaS-based IT Management Platform for MSPs http://mspmentor.net/remote-monitoring-management-software/gridvision-launch-disruptively-priced-saas-based-it-management <div class="field-byline"> Jessica Davis </div> <div class="node-body article-body">New York-based GridVision is launching a new multi-tenant automation and IT management platform with disruptive pricing designed for small- and mid-sized businesses and for managed service providers (MSPs). MSPmentor spoke with CEO and co-founder Christian Ehrenthal and Product Manager Neil Karnik to get the details. </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/remote-monitoring-management-software/gridvision-launch-disruptively-priced-saas-based-it-management" target="_blank">read more</a></p> http://mspmentor.net/remote-monitoring-management-software/gridvision-launch-disruptively-priced-saas-based-it-management#comments Managed Services Remote Monitoring & Management Software Fri, 31 Oct 2014 15:35:00 +0000 44651 at http://mspmentor.net <p>GridVision co-founder and CEO Christian Ehrenthal</p> How File Sync and IT Consumerization Make Money for MSPs http://mspmentor.net/managed-services/103114/how-file-sync-and-it-consumerization-make-money-msps <div class="field-byline"> Michael Vizard </div> <div class="node-body article-body">Two providers of data protection services delivered via the cloud have recently extended their offerings to include file transfer services. Both these vendors are exclusive to the channel and are enabling their partners to solve a potentially thorny problem at a time when several consumer-grade cloud services have been hacked.</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/103114/how-file-sync-and-it-consumerization-make-money-msps" target="_blank">read more</a></p> http://mspmentor.net/managed-services/103114/how-file-sync-and-it-consumerization-make-money-msps#comments Managed Services Fri, 31 Oct 2014 13:36:00 +0000 44641 at http://mspmentor.net Trick or Trap? 10 Tips to Avoid Halloween Viruses http://mspmentor.net/managed-security-services/trick-or-trap-10-tips-avoid-halloween-viruses <div class="field-byline"> Dan Kobialka </div> <div class="node-body gallery-body">Halloween is all about candy, costumes and fun, and Halloween viruses are the last things a managed service provider (MSP) should have to worry about today. Thankfully, there are many ways you can stop Halloween viruses. Here are 10 tips from Panda Security that MSPs can use to eliminate Halloween viruses.</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-security-services/trick-or-trap-10-tips-avoid-halloween-viruses" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/trick-or-trap-10-tips-avoid-halloween-viruses#comments Managed Security Services Managed Services MSP Mentor Fri, 31 Oct 2014 11:49:00 +0000 44621 at http://mspmentor.net <p>Halloween viruses are scary, but there are many ways to avoid them. How can you protect your customers from these&nbsp; viruses? Here are 10 tips from Panda Security that MSPs should share with customers to help prevent infection.</p> Are You Talking to Customers About Password Security? You Should Be http://mspmentor.net/blog/are-you-talking-customers-about-password-security-you-should-be <div class="node-body blog-body">In an age of cloud-based business apps, the “one-password-used-everywhere” mentality just won’t cut it. This represents an opportunity for MSPs to provide valuable counsel to their clients while potentially adding new revenue streams.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/blog/are-you-talking-customers-about-password-security-you-should-be" target="_blank">read more</a></p> http://mspmentor.net/blog/are-you-talking-customers-about-password-security-you-should-be#comments Guest Bloggers authentication bring your own apps cloud-based apps password security breach Fri, 31 Oct 2014 02:45:00 +0000 44601 at http://mspmentor.net 6 Things to Know When Hiring for Your Help Desk http://mspmentor.net/managed-services/103014/6-things-know-when-hiring-your-help-desk <div class="field-deck"> Here's what MSPs should look for when hiring a team for the help desk </div> <div class="node-body article-body">Here's what MSPs should look for when hiring someone for a help desk. Just because someone has the highest degree out of all of your candidates, it doesn't mean you should hire them. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/103014/6-things-know-when-hiring-your-help-desk" target="_blank">read more</a></p> http://mspmentor.net/managed-services/103014/6-things-know-when-hiring-your-help-desk#comments HR Managed Services Fri, 31 Oct 2014 00:07:00 +0000 44591 at http://mspmentor.net <p>Hiring for your help desk isn&#39;t always the easiest thing to do.</p> MSP Data Backup Trends & How Direct-to-Cloud Server Image Backup Works http://mspmentor.net/fastchat/103014/msp-data-backup-trends-how-direct-cloud-server-image-backup-works <div class="node-body article-body">Zetta.net's Chris Schin talks to MSPmentor about managed services data backup trends and how direct-to-cloud server image backup works.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/fastchat/103014/msp-data-backup-trends-how-direct-cloud-server-image-backup-works" target="_blank">read more</a></p> http://mspmentor.net/fastchat/103014/msp-data-backup-trends-how-direct-cloud-server-image-backup-works#comments FastChat Thu, 30 Oct 2014 17:26:00 +0000 44571 at http://mspmentor.net 2nd Watch Survey: IT Executives Leaning on Managed Services http://mspmentor.net/managed-services/103014/2nd-watch-it-executives-prefer-managed-services <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> New 2nd Watch survey reveals 45 percent of IT directors and executives are using outside service firms to help migrate and/or manage their public cloud workloads. </div> <div class="node-body article-body">2nd Watch today released a survey on public cloud workload management solutions that included responses from 500 IT directors and executives. What did 2nd Watch's survey reveal? Here are the details.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/103014/2nd-watch-it-executives-prefer-managed-services" target="_blank">read more</a></p> http://mspmentor.net/managed-services/103014/2nd-watch-it-executives-prefer-managed-services#comments Managed Services MSP Mentor Thu, 30 Oct 2014 15:24:00 +0000 44561 at http://mspmentor.net <p>A new 2nd Watch survey on public cloud workload management solutions revealed 45 percent of respondents said their organizations use outside service firms to help migrate and/or manage their public cloud workloads.</p> Help Wanted: Tigerpaw Software Seeks VP of Sales http://mspmentor.net/professional-services-automation-psa/103014/help-wanted-tigerpaw-software-seeks-vp-sales <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> Tigerpaw's CEO is leading the company's search for a VP of sales. </div> <div class="node-body article-body">Tigerpaw Software launched its search for a vice president of sales earlier this month. Here are the full details about Tigerpaw's VP of sales vacancy.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/professional-services-automation-psa/103014/help-wanted-tigerpaw-software-seeks-vp-sales" target="_blank">read more</a></p> http://mspmentor.net/professional-services-automation-psa/103014/help-wanted-tigerpaw-software-seeks-vp-sales#comments Managed Services MSP Mentor Professional Services Automation (PSA) Thu, 30 Oct 2014 08:11:00 +0000 44541 at http://mspmentor.net <p>Tigerpaw Software CEO James Foxall</p> How to Sell Managed Cloud Services to SMBs http://mspmentor.net/blog/how-sell-managed-cloud-services-smbs <div class="node-body blog-body">Choosing the right companies to sell to is a crucial step in marketing your cloud services.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/blog/how-sell-managed-cloud-services-smbs" target="_blank">read more</a></p> http://mspmentor.net/blog/how-sell-managed-cloud-services-smbs#comments Guest Bloggers break-fix cloud services IT maturity model monitoring smb Thu, 30 Oct 2014 01:24:00 +0000 44551 at http://mspmentor.net 6 Backup and Disaster Recovery (BDR) Lessons From October http://mspmentor.net/infocenter-bdr/102914/6-backup-and-disaster-recovery-bdr-lessons-october <div class="field-deck"> Top categories this month include business continuity customers and virtual appliances </div> <div class="node-body article-body">If you don't remember many BDR lessons from this month — don't worry. We did the work for you by going through our archive and pulling out our top posts.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/infocenter-bdr/102914/6-backup-and-disaster-recovery-bdr-lessons-october" target="_blank">read more</a></p> http://mspmentor.net/infocenter-bdr/102914/6-backup-and-disaster-recovery-bdr-lessons-october#comments InfoCenter BDR Wed, 29 Oct 2014 21:00:00 +0000 44511 at http://mspmentor.net <p>Thanksgiving is around the corner.</p> Customer Engagement in the Cloud http://mspmentor.net/infocenter-cloud-based-file-sharing/102914/customer-engagement-cloud <div class="node-body article-body">Customers are more empowered than ever before and will switch service providers due to poor customer service before you even know there’s a problem. So how to remedy those dark spots in customer service and further engage customers? Here’s a look at how MSPs can help their clients optimize customer engagement and customer satisfaction through use of the cloud.</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/infocenter-cloud-based-file-sharing/102914/customer-engagement-cloud" target="_blank">read more</a></p> http://mspmentor.net/infocenter-cloud-based-file-sharing/102914/customer-engagement-cloud#comments Infocenter Cloud-Based File Sharing Wed, 29 Oct 2014 19:16:00 +0000 43731 at http://mspmentor.net SolarWinds Ups Total Revenue to $112.9M in Q3 http://mspmentor.net/managed-services/102914/solarwinds-ups-total-revenue-1129m-q3 <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> SolarWinds' CEO says he expects his company to launch various "impactful product releases" soon. </div> <div class="node-body article-body">SolarWinds (SWI) this week released its earnings report for the third quarter of 2014. Here's a complete breakdown of the report.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/102914/solarwinds-ups-total-revenue-1129m-q3" target="_blank">read more</a></p> http://mspmentor.net/managed-services/102914/solarwinds-ups-total-revenue-1129m-q3#comments Managed Services MSP Mentor Wed, 29 Oct 2014 16:10:00 +0000 44521 at http://mspmentor.net <p>SolarWinds CEO Kevin Thompson</p> RMM Software Provider Continuum Appoints CTO, CIO http://mspmentor.net/remote-monitoring-management-software/102914/rmm-software-provider-continuum-appoints-cto-cio <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> Continuum adds three executives one day after opening a new office in England's Thames Valley. </div> <div class="node-body article-body">Continuum has added ex-InsightSquared executive Chris Paul as its chief technology officer (CTO) and vice president of engineering. This Boston-based remote monitoring and management (RMM) software provider also named one-time Acadian Asset Management executive Hunter Smith as its chief information officer (CIO) and former IBM (IBM) executive Sudhakar Dongre as its assistant vice president of infrastructure and IT operations in Mumbai.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/remote-monitoring-management-software/102914/rmm-software-provider-continuum-appoints-cto-cio" target="_blank">read more</a></p> http://mspmentor.net/remote-monitoring-management-software/102914/rmm-software-provider-continuum-appoints-cto-cio#comments Managed Services MSP Mentor Remote Monitoring & Management Software Wed, 29 Oct 2014 13:09:00 +0000 44501 at http://mspmentor.net <p>Chris Paul, Continuum&#39;s chief technology officer and vice president of engineering</p> MSPs Must Be Agile If They Are to Increase Their Value http://mspmentor.net/blog/msps-must-be-agile-if-they-are-increase-their-value <div class="node-body blog-body">The ability to change and adapt has not traditionally been built into MSPs' business models, despite the need for constant adaptation. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/blog/msps-must-be-agile-if-they-are-increase-their-value" target="_blank">read more</a></p> http://mspmentor.net/blog/msps-must-be-agile-if-they-are-increase-their-value#comments Guest Bloggers agile development agility operational process discipline Wed, 29 Oct 2014 08:12:00 +0000 44481 at http://mspmentor.net Why Many Customers Don’t Trust the Cloud—and What You Can Do About It http://mspmentor.net/blog/why-many-customers-don-t-trust-cloud-and-what-you-can-do-about-it <div class="node-body blog-body">In the recent movie Sex Tape, the main couple in the film, Jay and Annie, discuss their frustration with the cloud: “Nobody understands the cloud! It’s a [expletive] mystery!” Though the movie’s premise fits square into the comedy genre — a very personal video gets uploaded to the cloud and spreads across the Internet — Jay and Annie’s confusion mirrors that of many small and medium-sized businesses, which have very real fears of the cloud and feel nervous about changing the way they work.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/mspmentor-blog">MSPmentor Blog</a></li> </ul></div><p><a href="http://mspmentor.net/blog/why-many-customers-don-t-trust-cloud-and-what-you-can-do-about-it" target="_blank">read more</a></p> http://mspmentor.net/blog/why-many-customers-don-t-trust-cloud-and-what-you-can-do-about-it#comments Guest Bloggers Infocenter Cloud-Based File Sharing cloud-based file sharing hybrid computing smb MSPmentor Blog Wed, 29 Oct 2014 02:04:00 +0000 44471 at http://mspmentor.net MSPs Can Help SMB Customers Pursue BYOD -- Safely http://mspmentor.net/blog/msps-can-help-smb-customers-pursue-byod-safely <div class="node-body blog-body">Bring-your-own-device (BYOD) adoption is on the rise among smaller businesses, a key market for managed-services providers (MSPs). MSPs have an opportunity to help their customers develop security policies, install mobile device-protection solutions and educate users on security. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/mspmentor-blog">MSPmentor Blog</a></li> </ul></div><p><a href="http://mspmentor.net/blog/msps-can-help-smb-customers-pursue-byod-safely" target="_blank">read more</a></p> http://mspmentor.net/blog/msps-can-help-smb-customers-pursue-byod-safely#comments Guest Bloggers BYOD data security IT security mobile security webroot MSPmentor Blog Wed, 29 Oct 2014 00:38:00 +0000 44461 at http://mspmentor.net CTERA Introduces New Channel Program for MSPs http://mspmentor.net/partner-program/102814/ctera-introduces-new-channel-program-msps <div class="field-deck"> New program includes expanded channel sales support resources and certification </div> <div class="node-body article-body">CTERA Networks has introduce a new partner program to assist MSPs with delivering storage, file sharing, mobile collaboration and backup solutions to their customers.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/partner-program/102814/ctera-introduces-new-channel-program-msps" target="_blank">read more</a></p> http://mspmentor.net/partner-program/102814/ctera-introduces-new-channel-program-msps#comments Partner Program Tue, 28 Oct 2014 22:29:00 +0000 44441 at http://mspmentor.net <p>CTERA Marketing SVP Jeff Denworth.</p> ClearOne Launches MSP Partner Program http://mspmentor.net/partner-program/102814/clearone-launches-msp-partner-program <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> New partner program is designed to help MSPs sell ClearOne's network-based services, applications and equipment. </div> <div class="node-body article-body">ClearOne (CLRO) has launched a Connections Partner Program that lets managed service providers (MSPs) white label voice, wireless, data, cloud and other services.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/partner-program/102814/clearone-launches-msp-partner-program" target="_blank">read more</a></p> http://mspmentor.net/partner-program/102814/clearone-launches-msp-partner-program#comments Managed Services MSP Mentor Partner Program Tue, 28 Oct 2014 16:12:00 +0000 44421 at http://mspmentor.net <p>Video conferencing and video collaboration solutions provider ClearOne is allowing managed service providers to sell and support its services in different vertical markets.</p> Frustrated Because Your SEO Rankings Simply Stink? Google’s Best-Kept Secret http://mspmentor.net/sales/102814/frustrated-because-your-seo-rankings-simply-stink-google-s-best-kept-secret <div class="field-byline"> Stuart Crawford </div> <div class="node-body article-body">If you’re like many managed service providers, you lie awake at night scheming about how to get your MSP website to rank number one overall for all the search terms you can possibly think of. But are you doing what it takes to get there?</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/sales/102814/frustrated-because-your-seo-rankings-simply-stink-google-s-best-kept-secret" target="_blank">read more</a></p> http://mspmentor.net/sales/102814/frustrated-because-your-seo-rankings-simply-stink-google-s-best-kept-secret#comments Sales Tue, 28 Oct 2014 14:54:00 +0000 44411 at http://mspmentor.net Continuum Adds England HQ, European Sales Director http://mspmentor.net/remote-monitoring-management-software/102814/continuum-adds-england-hq-european-sales-director <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> Continuum has opened a European headquarters just outside London. </div> <div class="node-body article-body">Continuum today announced it has opened a European headquarters in England's Thames Valley. This remote monitoring and management (RMM) software company also has added former Micropoint Managed Services executive Paul Balkwell as its European sales director.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/remote-monitoring-management-software/102814/continuum-adds-england-hq-european-sales-director" target="_blank">read more</a></p> http://mspmentor.net/remote-monitoring-management-software/102814/continuum-adds-england-hq-european-sales-director#comments Managed Services MSP Mentor Remote Monitoring & Management Software Tue, 28 Oct 2014 13:23:00 +0000 44401 at http://mspmentor.net <p>Paul Balkwell, Continuum&#39;s European sales director</p> Making SIEM's Superior Security Protection Available to Your Customers http://mspmentor.net/blog/making-siems-superior-security-protection-available-your-customers <div class="node-body blog-body">Effective security starts with real-time visibility into all activity on all systems, networks, databases, and applications. Security information and event management (SIEM) monitoring options and other technology can help. But can you or your customers afford the staff required to monitor a SIEM system 24 by 7? Here's a look at how new options can make sophisticated security protections available to you and your customers. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/mspmentor-blog">MSPmentor Blog</a></li> </ul></div><p><a href="http://mspmentor.net/blog/making-siems-superior-security-protection-available-your-customers" target="_blank">read more</a></p> http://mspmentor.net/blog/making-siems-superior-security-protection-available-your-customers#comments Guest Bloggers managed services McAfee Richard Bowman SIEM MSPmentor Blog Mon, 27 Oct 2014 20:53:00 +0000 44391 at http://mspmentor.net How MSPs Can Stay Relevant As Companies Bring Cloud In-House http://mspmentor.net/infocenter-cloud-based-file-sharing/102714/how-msps-can-stay-relevant-companies-bring-cloud-house <div class="node-body article-body">As companies begin to host their cloud infrastructures internally and relegate all management and responsibilities to their IT departments, you can’t help but wonder if outsourcing to MSPs will be a thing of the past.</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/infocenter-cloud-based-file-sharing/102714/how-msps-can-stay-relevant-companies-bring-cloud-house" target="_blank">read more</a></p> http://mspmentor.net/infocenter-cloud-based-file-sharing/102714/how-msps-can-stay-relevant-companies-bring-cloud-house#comments Infocenter Cloud-Based File Sharing Mon, 27 Oct 2014 16:32:00 +0000 43571 at http://mspmentor.net Kaspersky Lab: 94% of Companies Are Dealing with Cybersecurity Issues http://mspmentor.net/managed-security-services/102714/kaspersky-lab-94-companies-are-dealing-cybersecurity-issues <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> New Kaspersky Lab and B2B International survey shows 64 percent of respondents said they believed spam was the top external threat to their organizations. </div> <div class="node-body article-body">A new Kaspersky Lab and B2B International survey of 3,900 IT professionals revealed targeted attacks have the potential to be the most crippling to an organization. What else did survey researchers find? Here's a complete breakdown of the survey results.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-security-services/102714/kaspersky-lab-94-companies-are-dealing-cybersecurity-issues" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/102714/kaspersky-lab-94-companies-are-dealing-cybersecurity-issues#comments Managed Security Services Managed Services MSP Mentor Mon, 27 Oct 2014 13:48:00 +0000 44381 at http://mspmentor.net <p>Chris Doggett, Kaspersky Lab North America&#39;s managing director</p> IT Security Stories to Watch: Did Hackers Attack, Infiltrate Staples? http://mspmentor.net/managed-security-services/102714/it-security-stories-watch-did-hackers-attack-infiltrate-staples <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> Several banks say they have identified a pattern of credit and debit card fraud that indicates numerous Staples locations may have been hacked. </div> <div class="node-body article-body">Staples (SPLS) last week confirmed it began investigating a possible data breach at several of its U.S. locations, but this office supply giant wasn't the only company that might have been victimized by hackers recently. Here's a closer look at the top IT security stories for the final week of October.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-security-services/102714/it-security-stories-watch-did-hackers-attack-infiltrate-staples" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/102714/it-security-stories-watch-did-hackers-attack-infiltrate-staples#comments Managed Security Services Managed Services MSP Mentor Mon, 27 Oct 2014 11:04:00 +0000 44371 at http://mspmentor.net <p>Staples last week confirmed it began investigating a possible data breach at several of its U.S. locations, but this office supply giant wasn&#39;t the only company that might have been victimized by hackers recently.</p> Only You Can Prevent Firefighting: Don't Let Your Engineers Get Burned by Customer Onboarding http://mspmentor.net/blog/only-you-can-prevent-firefighting-dont-let-your-engineers-get-burned-customer-onboarding <div class="node-body blog-body">When onboarding new customers, problems are inevitable. Firefighting might be a necessary strategy for handing those problems, but it often exacerbates existing issues--snowballing them into a mess that takes up valuable time and resources. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/blog/only-you-can-prevent-firefighting-dont-let-your-engineers-get-burned-customer-onboarding" target="_blank">read more</a></p> http://mspmentor.net/blog/only-you-can-prevent-firefighting-dont-let-your-engineers-get-burned-customer-onboarding#comments Guest Bloggers MSP onboarding policy security Mon, 27 Oct 2014 01:49:00 +0000 44361 at http://mspmentor.net The Future of Collaboration http://mspmentor.net/blog/future-collaboration <div class="node-body blog-body">Making predictions is not easy--especially when it comes to technology. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/blog/future-collaboration" target="_blank">read more</a></p> http://mspmentor.net/blog/future-collaboration#comments Guest Bloggers collaboration CTO social UC unified communications user experience Sat, 25 Oct 2014 20:15:00 +0000 44351 at http://mspmentor.net