MSPmentor - Managed Services & MSP News Blog http://mspmentor.net/rss.xml/favicon.ico/feed/atom en MSP Whisperers: Tommy Wald and Xcellerate Optimize Your ConnectWise http://mspmentor.net/managed-services/msp-whisperers-tommy-wald-and-xcellerate-optimize-your-connectwise <div class="node-body article-body">Wald’s success in the MSP space and years of experience since then mentoring IT services companies makes this among the rare upstarts that engenders instant credibility.</div> <p><a href="http://mspmentor.net/managed-services/msp-whisperers-tommy-wald-and-xcellerate-optimize-your-connectwise" target="_blank">read more</a></p> http://mspmentor.net/managed-services/msp-whisperers-tommy-wald-and-xcellerate-optimize-your-connectwise#comments Managed Services Fri, 26 May 2017 23:37:00 +0000 77551 at http://mspmentor.net Rackspace Acquires Managed Cloud Firm TriCore Solutions http://mspmentor.net/cloud-computing/rackspace-acquires-managed-cloud-firm-tricore-solutions <div class="field-byline"> Chris Burt | The WHIR </div> <div class="node-body article-body">Financial details of the deal, which is expected to close in June, were not disclosed.</div> <p><a href="http://mspmentor.net/cloud-computing/rackspace-acquires-managed-cloud-firm-tricore-solutions" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/rackspace-acquires-managed-cloud-firm-tricore-solutions#comments Cloud Computing Thu, 25 May 2017 22:41:00 +0000 77541 at http://mspmentor.net If I Were Launching an MSP Now | Mike Hopkins http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-mike-hopkins <div class="field-byline"> Svetlana Didorenko </div> <div class="node-body article-body">The president of Murray, Ky.-based DEVsource Technology Solutions shares three suggestions he’d apply if he were launching an MSP from scratch today.</div> <p><a href="http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-mike-hopkins" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-mike-hopkins#comments MSP Mentor Thu, 25 May 2017 22:00:00 +0000 77481 at http://mspmentor.net <p>Mike Hopkins, President of DEVsource&nbsp;Technology Solutions&nbsp;</p> Courtesy of DEVsource Technology Solutions The Golden Opportunity for MSPs: Growth of Ransomware http://mspmentor.net/blog/golden-opportunity-msps-growth-ransomware <div class="node-body blog-body">With ransomware on the rise and with the recent WannaCry attack worldwide, MSPs have a real opportunity to not only protect their customers' data, but also gain profit while increasing their margins by offering cloud backup--the best defense against ransomware.</div> <p><a href="http://mspmentor.net/blog/golden-opportunity-msps-growth-ransomware" target="_blank">read more</a></p> http://mspmentor.net/blog/golden-opportunity-msps-growth-ransomware#comments Guest Bloggers bare-metal recovery file-level restore IDrive ransomware WannaCry MSPmentor Blog Thu, 25 May 2017 09:24:00 +0000 77521 at http://mspmentor.net How MSPs Can Find Extra Time Each Day http://mspmentor.net/blog/how-msps-can-find-extra-time-each-day <div class="node-body blog-body">PSA and RMM tools can automate tasks, increase efficiency and improve accuracy--all of which save MSPs valuable time.</div> <p><a href="http://mspmentor.net/blog/how-msps-can-find-extra-time-each-day" target="_blank">read more</a></p> http://mspmentor.net/blog/how-msps-can-find-extra-time-each-day#comments Guest Bloggers Intronis psa RMM SLA MSPmentor Blog Thu, 25 May 2017 09:04:00 +0000 77511 at http://mspmentor.net Kaspersky Lab Offers Source Code to U.S. Government http://mspmentor.net/managed-security-services/kaspersky-lab-offers-source-code-us-government <div class="node-body article-body">Speaking in Australia today, founder and CEO Eugene Kaspersky made the latest overture in his effort to clear his company of claims that its alleged ties to the Russian government pose a national security threat for users of its cybersecurity software. </div> <p><a href="http://mspmentor.net/managed-security-services/kaspersky-lab-offers-source-code-us-government" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/kaspersky-lab-offers-source-code-us-government#comments Managed Security Services Wed, 24 May 2017 21:46:00 +0000 77501 at http://mspmentor.net Rackspace Names Joe Eazor CEO, Interim CEO Cotten to Remain President http://mspmentor.net/cloud-computing/rackspace-names-joe-eazor-ceo-interim-ceo-cotten-remain-president <div class="field-byline"> Nicole Henderson | Talkin’ Cloud </div> <div class="node-body article-body">Eazor, who served as CEO at Earthlink since 2014, will be responsible for Rackspace’s global strategy and operations.</div> <p><a href="http://mspmentor.net/cloud-computing/rackspace-names-joe-eazor-ceo-interim-ceo-cotten-remain-president" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/rackspace-names-joe-eazor-ceo-interim-ceo-cotten-remain-president#comments Cloud Computing Managed Services Wed, 24 May 2017 19:21:00 +0000 77491 at http://mspmentor.net CEO Forum: WannaCry Raises the Red Flag http://mspmentor.net/managed-security-services/ceo-forum-wannacry-raises-red-flag <div class="field-byline"> By Mark Cattini | Autotask </div> <div class="node-body article-body">Autotask chief Mark Cattini explains how staying updated, informed and aware can help your organization avoid becoming the next cautionary tale.</div> <p><a href="http://mspmentor.net/managed-security-services/ceo-forum-wannacry-raises-red-flag" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/ceo-forum-wannacry-raises-red-flag#comments Managed Security Services Wed, 24 May 2017 16:03:00 +0000 77471 at http://mspmentor.net DevSecOps, Machine Learning and Beyond: How IT Security is Changing http://mspmentor.net/technologies/devsecops-machine-learning-and-beyond-how-it-security-changing <div class="node-body article-body">Machine learning, automation, immutable infrastructure and DevSecOps are redefining IT security strategies.</div> <p><a href="http://mspmentor.net/technologies/devsecops-machine-learning-and-beyond-how-it-security-changing" target="_blank">read more</a></p> http://mspmentor.net/technologies/devsecops-machine-learning-and-beyond-how-it-security-changing#comments Technologies Wed, 24 May 2017 12:43:00 +0000 77441 at http://mspmentor.net How Much of $900 Million in Wasted Azure Spend Comes From Your Clients? http://mspmentor.net/cloud-computing/how-much-900-million-wasted-azure-spend-comes-your-clients <div class="node-body article-body">ParkMyCloud is billed as a way to instantly and dramatically reduce costs by automatically shutting down public cloud resources during no-use hours.</div> <p><a href="http://mspmentor.net/cloud-computing/how-much-900-million-wasted-azure-spend-comes-your-clients" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/how-much-900-million-wasted-azure-spend-comes-your-clients#comments Cloud Computing Tue, 23 May 2017 22:10:00 +0000 77461 at http://mspmentor.net The Doyle Report: MTM Is a Study in Digital Transformation http://mspmentor.net/cloud-computing/doyle-report-mtm-study-digital-transformation <div class="node-body article-body">Thirty-one-year-old solution provider pivots to forefront of innovation. Should you follow?</div> <p><a href="http://mspmentor.net/cloud-computing/doyle-report-mtm-study-digital-transformation" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/doyle-report-mtm-study-digital-transformation#comments Cloud Computing Tue, 23 May 2017 11:00:00 +0000 77421 at http://mspmentor.net Four Tips to Help Clients Guard Against Insider Threats http://mspmentor.net/managed-security-services/four-tips-help-clients-guard-against-insider-threats <div class="field-byline"> Isaac Kohen | Teramind </div> <div class="node-body article-body">As an MSP, offering an organization the added security of protecting against insider threats for data breaches and compromised sensitive data can be the difference between scoring or losing a customer.</div> <p><a href="http://mspmentor.net/managed-security-services/four-tips-help-clients-guard-against-insider-threats" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/four-tips-help-clients-guard-against-insider-threats#comments Managed Security Services Tue, 23 May 2017 03:02:00 +0000 77411 at http://mspmentor.net Thinkstock Zero One: Cross-Training in Digital Transformation http://mspmentor.net/certification/zero-one-cross-training-digital-transformation <div class="field-byline"> Tom Kaneshige | Zero One Blog </div> <div class="node-body article-body">We sat down with Tejas Vashi and Antonella Corno of Learning@Cisco, to get their takes on two digital business transformation certifications: Customer Success Manager and Business Value.</div> <p><a href="http://mspmentor.net/certification/zero-one-cross-training-digital-transformation" target="_blank">read more</a></p> http://mspmentor.net/certification/zero-one-cross-training-digital-transformation#comments Certification Mon, 22 May 2017 15:24:00 +0000 77431 at http://mspmentor.net Cisco Ups Layoffs to 6,600 After Big Forecast Miss... and Other MSP News http://mspmentor.net/msp-mentor/cisco-ups-layoffs-6600-after-big-forecast-miss-and-other-msp-news <div class="node-body gallery-body">From product releases to perspectives in the field, here's a recap of top headlines from the week of May 15-19.</div> <p><a href="http://mspmentor.net/msp-mentor/cisco-ups-layoffs-6600-after-big-forecast-miss-and-other-msp-news" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/cisco-ups-layoffs-6600-after-big-forecast-miss-and-other-msp-news#comments MSP Mentor Mon, 22 May 2017 15:00:00 +0000 77401 at http://mspmentor.net The Doyle Report: Fresh-Squeezed Examples of Technological, Social and Organizational Innovation http://mspmentor.net/cloud-computing/doyle-report-fresh-squeezed-examples-technological-social-and-organizational-innovat <div class="node-body article-body">A look at Cisco, Anchor Networks and Silicon Slopes</div> <div class="field-stocksymbols"> <span>Stock Symbols:&nbsp;</span> CSCO AMZN MSFT GOOG </div> <p><a href="http://mspmentor.net/cloud-computing/doyle-report-fresh-squeezed-examples-technological-social-and-organizational-innovat" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/doyle-report-fresh-squeezed-examples-technological-social-and-organizational-innovat#comments Cloud Computing Sat, 20 May 2017 01:41:00 +0000 77391 at http://mspmentor.net Arnie Bellini Weighs in on Kaseya-ConnectWise Flap http://mspmentor.net/managed-services/arnie-bellini-weighs-kaseya-connectwise-flap <div class="field-byline"> Arnie Bellini | ConnectWise </div> <div class="node-body article-body">In a new blog post, ConnectWise CEO Arnie Bellini takes on what he says is "fake news" being put out by rival MSP software maker Kaseya.</div> <p><a href="http://mspmentor.net/managed-services/arnie-bellini-weighs-kaseya-connectwise-flap" target="_blank">read more</a></p> http://mspmentor.net/managed-services/arnie-bellini-weighs-kaseya-connectwise-flap#comments Managed Services Professional Services Automation (PSA) Fri, 19 May 2017 18:50:00 +0000 77361 at http://mspmentor.net <p>Arnie Bellini</p> If I Were Launching an MSP Now | Mike Jackson http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-mike-jackson <div class="field-byline"> Svetlana Didorenko </div> <div class="node-body article-body">The president of Mission, Kan.-based Pendello Solutions shares three suggestions he’d apply if he were launching an MSP from scratch today.</div> <p><a href="http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-mike-jackson" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-mike-jackson#comments MSP Mentor Fri, 19 May 2017 11:00:00 +0000 77271 at http://mspmentor.net <p>Mike Jackson, President of Pendello Solutions</p> Courtesy of Pendello Solutions Microsoft to Open Africa Data Centers to Seek Edge in Cloud Push http://mspmentor.net/cloud-computing/microsoft-open-africa-data-centers-seek-edge-cloud-push <div class="field-byline"> Loni Prinsloo | Bloomberg </div> <div class="node-body article-body">By moving data centers closer to customers, Microsoft is able to speed up cloud-service delivery and comply with laws that require certain data to be stored locally. The expansion in Africa will allow Microsoft to get a jump on its larger cloud rival Amazon.com Inc.</div> <p><a href="http://mspmentor.net/cloud-computing/microsoft-open-africa-data-centers-seek-edge-cloud-push" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/microsoft-open-africa-data-centers-seek-edge-cloud-push#comments Cloud Computing Thu, 18 May 2017 21:54:00 +0000 77261 at http://mspmentor.net Firm Launches Free Online ‘WannaCry’ Course http://mspmentor.net/managed-security-services/firm-launches-free-online-wannacry-course <div class="node-body article-body">“What you need to know about the ‘WannaCry’ Virus, Trojan Horses and Ransomware;” was launched this week by Alison, a free online learning platform.</div> <p><a href="http://mspmentor.net/managed-security-services/firm-launches-free-online-wannacry-course" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/firm-launches-free-online-wannacry-course#comments Managed Security Services Thu, 18 May 2017 21:17:00 +0000 77241 at http://mspmentor.net Why Cloud Security Needs Visibility-as-a-Service http://mspmentor.net/cloud-computing/why-cloud-security-needs-visibility-service <div class="field-byline"> Jeff Harris, VP Solutions Marketing, Ixia </div> <div class="node-body article-body">The benefits that it offers – flexibility, agility, elasticity and rapid scaling both horizontally and vertically – present significant challenges in terms of gaining visibility and monitoring the performance and security of public cloud environments. </div> <p><a href="http://mspmentor.net/cloud-computing/why-cloud-security-needs-visibility-service" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/why-cloud-security-needs-visibility-service#comments Cloud Computing Thu, 18 May 2017 16:34:00 +0000 77251 at http://mspmentor.net Cisco Ups Layoffs to 6,600 After Big Forecast Miss http://mspmentor.net/premise/cisco-ups-layoffs-6600-after-big-forecast-miss <div class="node-body article-body">Cisco now plans to shed 1,100 more jobs – in addition to 5,500 announced last year – following its sixth straight quarter of declining revenue.</div> <p><a href="http://mspmentor.net/premise/cisco-ups-layoffs-6600-after-big-forecast-miss" target="_blank">read more</a></p> http://mspmentor.net/premise/cisco-ups-layoffs-6600-after-big-forecast-miss#comments On Premise Thu, 18 May 2017 03:18:00 +0000 77231 at http://mspmentor.net SolarWinds Closes Acquisition of Scout Server Monitoring http://mspmentor.net/mergers-acquisitions/solarwinds-closes-acquisition-scout-server-monitoring <div class="field-byline"> Nicole Henderson | Talkin’ Cloud </div> <div class="node-body article-body">Pingdom Server Monitor, formerly Scout Server Monitoring, enables customers to track custom metrics, create alerts, and integrate with more than 90 plugins, including DevOps tools like Chef and Puppet.</div> <p><a href="http://mspmentor.net/mergers-acquisitions/solarwinds-closes-acquisition-scout-server-monitoring" target="_blank">read more</a></p> http://mspmentor.net/mergers-acquisitions/solarwinds-closes-acquisition-scout-server-monitoring#comments Mergers & Acquisitions Wed, 17 May 2017 23:06:00 +0000 77221 at http://mspmentor.net Trump Fears Keep Some Techies From Seeking U.S. Government Jobs http://mspmentor.net/careers/trump-fears-keep-some-techies-seeking-us-government-jobs <div class="field-byline"> Nafeesa Syeed | Bloomberg </div> <div class="node-body article-body">After the failed rollout of the healthcare.gov website in 2013, the Obama administration created programs such as the Digital Service to recruit talented people in the tech industry who could inject some startup know-how into government. Now many are wondering if they should stay.</div> <p><a href="http://mspmentor.net/careers/trump-fears-keep-some-techies-seeking-us-government-jobs" target="_blank">read more</a></p> http://mspmentor.net/careers/trump-fears-keep-some-techies-seeking-us-government-jobs#comments Careers Wed, 17 May 2017 22:12:00 +0000 77211 at http://mspmentor.net Five Ways MSPs Can Add Value to Free and Open Source Software http://mspmentor.net/technologies/five-ways-msps-can-add-value-free-and-open-source-software <div class="node-body article-body">If you're an MSP, you should understand how open source code can be leveraged to provide products or services that people are willing to pay for.</div> <p><a href="http://mspmentor.net/technologies/five-ways-msps-can-add-value-free-and-open-source-software" target="_blank">read more</a></p> http://mspmentor.net/technologies/five-ways-msps-can-add-value-free-and-open-source-software#comments Technologies Wed, 17 May 2017 20:47:00 +0000 77151 at http://mspmentor.net The Doyle Report: 9 Big Ideas from Channel Chiefs http://mspmentor.net/channel-expert-hour/doyle-report-9-big-ideas-channel-chiefs <div class="node-body article-body"><p>Every year, channel impresario Rod Baptie gathers channel chiefs together at his &ldquo;Channel Focus&rdquo; event. There, the industry&rsquo;s powerful and smart share ideas on running global channels for a living. This year marked the 20<sup>th</sup> anniversary of the first Channel Focus North America. While I wasn&rsquo;t there, our friend and collaborator Theresa Caragol of TCC Consulting was.</p></div> <p><a href="http://mspmentor.net/channel-expert-hour/doyle-report-9-big-ideas-channel-chiefs" target="_blank">read more</a></p> http://mspmentor.net/channel-expert-hour/doyle-report-9-big-ideas-channel-chiefs#comments Channel Expert Hour Wed, 17 May 2017 19:52:00 +0000 77201 at http://mspmentor.net Anatomy of a Press Release http://mspmentor.net/managed-services/anatomy-press-release <div class="node-body article-body">This infographic offers suggestions for how to assemble an effective press release. </div> <p><a href="http://mspmentor.net/managed-services/anatomy-press-release" target="_blank">read more</a></p> http://mspmentor.net/managed-services/anatomy-press-release#comments Managed Services Mergers & Acquisitions Wed, 17 May 2017 01:10:00 +0000 77181 at http://mspmentor.net The Doyle Report: Refresh Fatigue Has Left Computers Vulnerable and Spurred Greater Investment into Cloud Computing http://mspmentor.net/cloud-computing/doyle-report-refresh-fatigue-has-left-computers-vulnerable-and-spurred-greater-inves <div class="node-body article-body">Insights from DataEndure CTO Shahin Pirooz, a cloud evangelist with a distinct point of view</div> <p><a href="http://mspmentor.net/cloud-computing/doyle-report-refresh-fatigue-has-left-computers-vulnerable-and-spurred-greater-inves" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/doyle-report-refresh-fatigue-has-left-computers-vulnerable-and-spurred-greater-inves#comments Cloud Computing Tue, 16 May 2017 23:20:00 +0000 77171 at http://mspmentor.net Kaseya ‘Not Going to Apologize’ for Targeting ConnectWise Customers, CEO Says http://mspmentor.net/managed-services/kaseya-not-going-apologize-targeting-connectwise-customers-ceo-says <div class="node-body article-body">Fred Voccola spoke with MSPmentor this week, shortly after ConnectWise accused Kaseya of lying during sales calls to poach customers.</div> <p><a href="http://mspmentor.net/managed-services/kaseya-not-going-apologize-targeting-connectwise-customers-ceo-says" target="_blank">read more</a></p> http://mspmentor.net/managed-services/kaseya-not-going-apologize-targeting-connectwise-customers-ceo-says#comments Managed Services Professional Services Automation (PSA) Tue, 16 May 2017 22:17:00 +0000 77161 at http://mspmentor.net The Doyle Report: A Distinctly Different Take on the WannaCry Attack http://mspmentor.net/managed-security-services/doyle-report-distinctly-different-take-wannacry-attack <div class="field-deck"> Cybersleuth Ian Trump of ZoneFox says attack was trial balloon with a built-in kill switch </div> <div class="node-body article-body">Separating truth from fiction in cybercrime is anyone's guess. But some experts simply know more than others.</div> <p><a href="http://mspmentor.net/managed-security-services/doyle-report-distinctly-different-take-wannacry-attack" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/doyle-report-distinctly-different-take-wannacry-attack#comments Managed Security Services Mon, 15 May 2017 20:53:00 +0000 77141 at http://mspmentor.net ConnectWise Accuses Kaseya of Lying to Partners in Poaching Calls http://mspmentor.net/professional-services-automation-psa/connectwise-accuses-kaseya-lying-partners-poaching-calls <div class="node-body article-body">The software vendors have publicly traded barbs before but the acrimony saw a bump in intensity last week when Kaseya issued a news release touting the move of MSP The 20 from ConnectWise to Kaseya.</div> <p><a href="http://mspmentor.net/professional-services-automation-psa/connectwise-accuses-kaseya-lying-partners-poaching-calls" target="_blank">read more</a></p> http://mspmentor.net/professional-services-automation-psa/connectwise-accuses-kaseya-lying-partners-poaching-calls#comments Managed Services Professional Services Automation (PSA) Mon, 15 May 2017 19:23:00 +0000 77131 at http://mspmentor.net