MSPmentor - Managed Services & MSP News Blog http://mspmentor.net/rss.xml/favicon.ico/feed/atom en AWS Launches Managed DDoS Protection http://mspmentor.net/cloud-computing/aws-launches-managed-ddos-protection <div class="field-byline"> Spencer Soper | Bloomberg </div> <div class="node-body article-body">Amazon Shield is designed to prevent service interruptions like the cyber attack that took down top websites and affected some Amazon Web Services customers in October.</div> <p><a href="http://mspmentor.net/cloud-computing/aws-launches-managed-ddos-protection" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/aws-launches-managed-ddos-protection#comments Cloud Computing Sat, 03 Dec 2016 02:30:00 +0000 72211 at http://mspmentor.net 5 Technologies for the Built-to-Change Business—and How You Can Monetize Them http://mspmentor.net/blog/5-technologies-built-change-business-and-how-you-can-monetize-them <div class="node-body blog-body">Today, your customers are in the midst of a massive paradigm shift. These businesses now need to be built to change—leveraging software so they can become agile enough to respond to fast-shifting market dynamics. </div> <p><a href="http://mspmentor.net/blog/5-technologies-built-change-business-and-how-you-can-monetize-them" target="_blank">read more</a></p> http://mspmentor.net/blog/5-technologies-built-change-business-and-how-you-can-monetize-them#comments Guest Bloggers application economy AWS CA Cloud cloud services container engine containers devops digital transformation flash storage hyperconverged infrastructure infrastructure investment microservices user experience virtual desktop inf virtualization MSPmentor Blog Fri, 02 Dec 2016 17:50:00 +0000 72161 at http://mspmentor.net UMass to Pay $650K HIPAA Breach Penalty... and Other MSP News from November http://mspmentor.net/msp-mentor/umass-pay-650k-hipaa-breach-penalty-and-other-msp-news-november <div class="node-body gallery-body">From product releases to perspectives in the field, here's a recap of top headlines from the month of November.</div> <p><a href="http://mspmentor.net/msp-mentor/umass-pay-650k-hipaa-breach-penalty-and-other-msp-news-november" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/umass-pay-650k-hipaa-breach-penalty-and-other-msp-news-november#comments MSP Mentor Fri, 02 Dec 2016 15:00:00 +0000 72201 at http://mspmentor.net What to Expect: A Look at the 2017 Cyber Threat Landscape http://mspmentor.net/webroot/2017-cyber-threat-landscape <div class="node-body article-body">The existence of more connected devices means more potential targets for hackers. But even if things look bleak, this isn’t the time to despair or give up. IT solution providers and MSPs still have plenty of tools and practices to share with clients to fight the cybercrime scourge. Listen in to hear Tyler Moffitt from Webroot to tell us about them.</div> <p><a href="http://mspmentor.net/webroot/2017-cyber-threat-landscape" target="_blank">read more</a></p> Webroot Fri, 02 Dec 2016 13:00:00 +0000 72181 at http://mspmentor.net Make Cloud, DevOps Force Real IT Transformation http://mspmentor.net/cloud-services/make-cloud-devops-force-real-it-transformation <div class="field-deck"> MSPs have an opportunity to push clients to pivot to a future where they can reap major advantages by revolutionizing their internal software delivery processes. </div> <div class="node-body article-body">MSPs have an opportunity to push clients to pivot to a future where they can reap major advantages by revolutionizing their internal software delivery processes.</div> <p><a href="http://mspmentor.net/cloud-services/make-cloud-devops-force-real-it-transformation" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/make-cloud-devops-force-real-it-transformation#comments Cloud Services Fri, 02 Dec 2016 06:27:00 +0000 72191 at http://mspmentor.net The Doyle Report: Getting Big by Going Small http://mspmentor.net/vertical-markets/doyle-report-getting-big-going-small <div class="field-deck"> How channel companies find growth by narrowing their focus and developing niches </div> <div class="node-body article-body">Tips for developing your own distinction.</div> <p><a href="http://mspmentor.net/vertical-markets/doyle-report-getting-big-going-small" target="_blank">read more</a></p> http://mspmentor.net/vertical-markets/doyle-report-getting-big-going-small#comments Vertical Markets Thu, 01 Dec 2016 19:50:00 +0000 72171 at http://mspmentor.net If I Were Launching an MSP Now | Serguei Beloussov http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-serguei-beloussov <div class="field-byline"> Svetlana Didorenko </div> <div class="node-body article-body">Serguei Beloussov, founder and CEO of Acronis, headquartered in Burlington, Mass., a global firm providing backup and disaster recovery software, shares three suggestions he'd apply if he were launching an MSP today.</div> <p><a href="http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-serguei-beloussov" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-serguei-beloussov#comments MSP Mentor Thu, 01 Dec 2016 02:00:00 +0000 72151 at http://mspmentor.net <p>Serguei Beloussov, founder and CEO of Acronis</p> Courtesy of Acronis <p>Serguei Beloussov, founder and CEO of Acronis</p> Courtesy of Acronis Ingram Micro CEO Vows Faster Investment After Acquisition is Final http://mspmentor.net/events/ingram-micro-ceo-vows-faster-investment-after-acquisition-final <div class="node-body article-body">Speaking from Ingram Micro ONE in Las Vegas, Alain Monié said leaving Wall Street for private ownership allows the firm to double down on technologies that carry more risk while offering greater potential returns. </div> <p><a href="http://mspmentor.net/events/ingram-micro-ceo-vows-faster-investment-after-acquisition-final" target="_blank">read more</a></p> http://mspmentor.net/events/ingram-micro-ceo-vows-faster-investment-after-acquisition-final#comments Events Thu, 01 Dec 2016 01:33:00 +0000 72141 at http://mspmentor.net <p>Ingram Micro CEO <span style="font-size: 12.8px;">Alain Moni&eacute;</span></p> Protect Your Clients’ Data―and Your MSP―with Layered Security http://mspmentor.net/blog/protect-your-clients-data-and-your-msp-layered-security <div class="node-body blog-body">As an MSP, you have been long aware that your clients need to increase and standardize their IT security defenses to decrease the risk of cyberattacks and possible regulatory fines. However, did you know that new regulations could extend this risk to your own business? </div> <p><a href="http://mspmentor.net/blog/protect-your-clients-data-and-your-msp-layered-security" target="_blank">read more</a></p> http://mspmentor.net/blog/protect-your-clients-data-and-your-msp-layered-security#comments Guest Bloggers antimalware antivirus automated patching backup and recovery cyber attack data breach GDPR identity and access management IAM kaseya layered security multifactor authentication patching policy-based access regulatory fine MSPmentor Blog Wed, 30 Nov 2016 21:34:00 +0000 72131 at http://mspmentor.net A Brief History of the Ransomware Threat http://mspmentor.net/blog/brief-history-ransomware-threat <div class="node-body blog-body">Interestingly, ransomware is not a new thing. </div> <p><a href="http://mspmentor.net/blog/brief-history-ransomware-threat" target="_blank">read more</a></p> http://mspmentor.net/blog/brief-history-ransomware-threat#comments Guest Bloggers antivirus heat ransomware MSPmentor Blog Wed, 30 Nov 2016 18:24:00 +0000 72121 at http://mspmentor.net Docker vs. Virtual Machines: Understanding the Performance Differences http://mspmentor.net/technologies/docker-vs-virtual-machines-understanding-performance-differences <div class="node-body article-body">Here's what to know about the performance relationship between containers and virtual machines.</div> <p><a href="http://mspmentor.net/technologies/docker-vs-virtual-machines-understanding-performance-differences" target="_blank">read more</a></p> http://mspmentor.net/technologies/docker-vs-virtual-machines-understanding-performance-differences#comments Technologies Wed, 30 Nov 2016 17:24:00 +0000 72111 at http://mspmentor.net Petrovich9/Thinkstock Pax8 Aims to Streamline Selling of Cloud Services for MSPs http://mspmentor.net/cloud-computing/pax8-aims-streamline-selling-cloud-services-msps <div class="node-body article-body">The vendor’s platform enables tech solution providers to purchase cloud-based IT services from a wide range of vendors and seamlessly deliver them to end users with automated provisioning and billing.</div> <p><a href="http://mspmentor.net/cloud-computing/pax8-aims-streamline-selling-cloud-services-msps" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/pax8-aims-streamline-selling-cloud-services-msps#comments Cloud Computing Technologies Wed, 30 Nov 2016 00:19:00 +0000 72101 at http://mspmentor.net <p>The Pax8<span style="font-size: 12.8px;">&nbsp;Command Console&nbsp;leverages APIs to integrate about 100 popular cloud services from various providers.</span></p> Courtesy of Pax8 Improving Customer Service with Intelligent Support Bots http://mspmentor.net/guest-bloggers/improving-customer-service-intelligent-support-bots <div class="field-byline"> Kirill Bensonoff | Guest Blogger </div> <div class="node-body article-body">While bots have been around for a while, artificial intelligence is allowing them to become “smarter” so they can answer questions and provide valuable help. </div> <p><a href="http://mspmentor.net/guest-bloggers/improving-customer-service-intelligent-support-bots" target="_blank">read more</a></p> http://mspmentor.net/guest-bloggers/improving-customer-service-intelligent-support-bots#comments Guest Bloggers Tue, 29 Nov 2016 00:29:00 +0000 72091 at http://mspmentor.net Purestock/Thinkstock ConnectWise Responds to New Barbs From Kaseya CEO... and Other MSP News http://mspmentor.net/msp-mentor/connectwise-responds-new-barbs-kaseya-ceo-and-other-msp-news <div class="node-body gallery-body">From product releases to perspectives in the field, here's a recap of top headlines from the week of November 21-25.</div> <p><a href="http://mspmentor.net/msp-mentor/connectwise-responds-new-barbs-kaseya-ceo-and-other-msp-news" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/connectwise-responds-new-barbs-kaseya-ceo-and-other-msp-news#comments MSP Mentor Mon, 28 Nov 2016 16:00:00 +0000 72081 at http://mspmentor.net How to Differentiate Your MSP with Exceptional Customer Service http://mspmentor.net/blog/how-differentiate-your-msp-exceptional-customer-service <div class="node-body blog-body">Meeting customer expectations can help you retain clients, even with growing competition.</div> <p><a href="http://mspmentor.net/blog/how-differentiate-your-msp-exceptional-customer-service" target="_blank">read more</a></p> http://mspmentor.net/blog/how-differentiate-your-msp-exceptional-customer-service#comments Guest Bloggers customer service Intronis Pareto Principle MSPmentor Blog Mon, 28 Nov 2016 13:44:00 +0000 72071 at http://mspmentor.net UMass to Pay $650K HIPAA Breach Penalty After Trojan Malware Hack http://mspmentor.net/managed-security-services/umass-pay-650k-hipaa-breach-penalty-after-trojan-malware-hack <div class="node-body article-body">Federal authorities hinted the monetary portion of the settlement might have been higher but the government took into account that the public university lost money in 2015.</div> <p><a href="http://mspmentor.net/managed-security-services/umass-pay-650k-hipaa-breach-penalty-after-trojan-malware-hack" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/umass-pay-650k-hipaa-breach-penalty-after-trojan-malware-hack#comments Managed Security Services Thu, 24 Nov 2016 01:25:00 +0000 72061 at http://mspmentor.net <p>UMass is the latest organization to pay up under a federal crackdown of HIPAA cybersecurity rules that has collected&nbsp;$23.5 million so far this year.</p> If I Were Launching an MSP Now | Thomas Fox http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-thomas-fox <div class="field-byline"> Svetlana Didorenko </div> <div class="node-body article-body">Thomas Fox, founder and president of Detroit-based Tech Experts, shares three suggestions he'd apply if he were launching an MSP from scratch today.</div> <p><a href="http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-thomas-fox" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-thomas-fox#comments MSP Mentor Wed, 23 Nov 2016 18:00:00 +0000 72031 at http://mspmentor.net <p><span>Thomas Fox, founder and president of Tech Experts</span></p> Courtesy of Tech Experts <p>Thomas Fox, founder and president of Tech Experts</p> Courtesy of Tech Experts Maximizing Website Uptime during Holiday Shopping Season http://mspmentor.net/technologies/maximizing-website-uptime-during-holiday-shopping-season <div class="node-body article-body">Tips for keeping retail websites running smoothly under heavy load and with fluctuating traffic.</div> <p><a href="http://mspmentor.net/technologies/maximizing-website-uptime-during-holiday-shopping-season" target="_blank">read more</a></p> http://mspmentor.net/technologies/maximizing-website-uptime-during-holiday-shopping-season#comments Technologies Wed, 23 Nov 2016 17:51:00 +0000 72041 at http://mspmentor.net Pinkypills/Thinkstock IoT and the Cloud: What to Watch Out For http://mspmentor.net/cloud-services/iot-and-cloud-what-watch-out <div class="node-body article-body">IT needs to consider the implications of how to best secure devices that are often left unsecured- and prevent breaches that could endanger data stored on the cloud. Here's where things can get tricky.</div> <p><a href="http://mspmentor.net/cloud-services/iot-and-cloud-what-watch-out" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/iot-and-cloud-what-watch-out#comments Cloud Services Wed, 23 Nov 2016 17:02:00 +0000 72051 at http://mspmentor.net The Doyle Report: The Bottom Line on Big Dreams and Bad Ideas http://mspmentor.net/careers/doyle-report-bottom-line-big-dreams-and-bad-ideas <div class="field-deck"> Clichés, platitudes and expressions that deserve greater scrutiny </div> <div class="node-body article-body">As 2016 draws to a close, it’s worth re-examining some ideas that people like me have pushed in recent years.</div> <p><a href="http://mspmentor.net/careers/doyle-report-bottom-line-big-dreams-and-bad-ideas" target="_blank">read more</a></p> http://mspmentor.net/careers/doyle-report-bottom-line-big-dreams-and-bad-ideas#comments Careers Wed, 23 Nov 2016 15:42:00 +0000 72021 at http://mspmentor.net Lumen21 Gives MSPs its HIPAA, Cloud and PCI Compliance Manuals for Free http://mspmentor.net/software-service-and-hardware-service/lumen21-gives-msps-its-hipaa-cloud-and-pci-compliance-manuals- <div class="node-body article-body">Emulating the model of open source technologies, the Orange, Calif.-based solution provider is betting the giveaway will help drive sales of its Compliance-as-a-Service offering. </div> <p><a href="http://mspmentor.net/software-service-and-hardware-service/lumen21-gives-msps-its-hipaa-cloud-and-pci-compliance-manuals-" target="_blank">read more</a></p> http://mspmentor.net/software-service-and-hardware-service/lumen21-gives-msps-its-hipaa-cloud-and-pci-compliance-manuals-#comments Software as a Service and Hardware as a Service Wed, 23 Nov 2016 02:03:00 +0000 72011 at http://mspmentor.net <p><span style="font-size: 12.8px;">The&nbsp;</span>HIPAA<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__hipaa.lumen21.com_-23t-3DLumen21-5FHIPAA-5FCompliance-5Fv7-5F01.htm&amp;d=DgMGaQ&amp;c=H98lxvesFHsl1ZPcztRg4g&amp;r=cXSrZ_jerCBAgxzmdHPg0DNfu2P04TogcpS5VPITD4A&amp;m=i5dWvwmBVt3E4HeEvaOgy7SKcGIsiR7eVi2bfoNuwDU&amp;s=KcARsS08laRUXgd6SHBnCWyyIBtYevQ9pnbIujNOi4A&amp;e=" style="font-size: 12.8px;" target="_blank"> </a>compliance<span style="font-size: 12.8px;">&nbsp;and&nbsp;</span>cloud<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__hipaa.lumen21.com_-23t-3DCompliant-5FCloud-5FSecurity-5Fsettings.htm&amp;d=DgMGaQ&amp;c=H98lxvesFHsl1ZPcztRg4g&amp;r=cXSrZ_jerCBAgxzmdHPg0DNfu2P04TogcpS5VPITD4A&amp;m=i5dWvwmBVt3E4HeEvaOgy7SKcGIsiR7eVi2bfoNuwDU&amp;s=bhy8hg-HzIOOUZAJ6g57jdTksKVSJf2jnumsQ59w5ig&amp;e=" style="font-size: 12.8px;" target="_blank"> </a>security<span style="font-size: 12.8px;">&nbsp;manuals are available for free download immediately at the&nbsp;</span>Lumen21<span style="font-size: 12.8px;">&nbsp;website.&nbsp;</span></p> ConnectWise Responds to New Barbs From Kaseya CEO http://mspmentor.net/professional-services-automation-psa/connectwise-responds-new-barbs-kaseya-ceo <div class="node-body article-body">A ConnectWise exec argues that PSA-to-PSA migration is more complicated than simply "moving a business’ database from one system to another."</div> <p><a href="http://mspmentor.net/professional-services-automation-psa/connectwise-responds-new-barbs-kaseya-ceo" target="_blank">read more</a></p> http://mspmentor.net/professional-services-automation-psa/connectwise-responds-new-barbs-kaseya-ceo#comments Professional Services Automation (PSA) Tue, 22 Nov 2016 00:04:00 +0000 72001 at http://mspmentor.net <p>User interface of the ConnectWise Manage professional services automation tool.&nbsp;</p> Courtesy of ConnectWise German Market in the Crosshairs for ConnectWise International... and Other MSP News http://mspmentor.net/msp-mentor/german-market-crosshairs-connectwise-international-and-other-msp-news <div class="node-body gallery-body">From product releases to perspectives in the field, here's a recap of top headlines from the week of November 14-18.</div> <p><a href="http://mspmentor.net/msp-mentor/german-market-crosshairs-connectwise-international-and-other-msp-news" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/german-market-crosshairs-connectwise-international-and-other-msp-news#comments MSP Mentor Mon, 21 Nov 2016 12:00:00 +0000 71971 at http://mspmentor.net Effectively Moving Customers to the SDDC http://mspmentor.net/blog/effectively-moving-customers-sddc-0 <div class="node-body blog-body">What kind of training and skills do providers need to be able to move customers to the SDDC?</div> <p><a href="http://mspmentor.net/blog/effectively-moving-customers-sddc-0" target="_blank">read more</a></p> http://mspmentor.net/blog/effectively-moving-customers-sddc-0#comments Cloud Services Guest Bloggers Cloud provisioning SDDC software defined data center VMware MSPmentor Blog Mon, 21 Nov 2016 10:11:00 +0000 71991 at http://mspmentor.net 3 Ways to Make 2017 Your Most Successful Year Yet http://mspmentor.net/blog/3-ways-make-2017-your-most-successful-year-yet <div class="node-body blog-body">As the end of Q4 approaches, it’s important to look back in reflection and ask yourself, “What worked for my business? What could we have done better?” If you didn’t hit all of the growth numbers or revenue goals, keep reading.</div> <p><a href="http://mspmentor.net/blog/3-ways-make-2017-your-most-successful-year-yet" target="_blank">read more</a></p> http://mspmentor.net/blog/3-ways-make-2017-your-most-successful-year-yet#comments Guest Bloggers compliance Datto finance healthcare HIPAA MSP ransomware MSPmentor Blog Mon, 21 Nov 2016 09:40:00 +0000 71981 at http://mspmentor.net New Kaseya Tool Migrates From PSA to PSA in a Week http://mspmentor.net/professional-services-automation-psa/new-kaseya-tool-migrates-psa-psa-week <div class="node-body article-body">‘PSA Migrator’ is among several new products rolled out during this week's Kaseya Connect Europe conference in Barcelona, Spain. </div> <p><a href="http://mspmentor.net/professional-services-automation-psa/new-kaseya-tool-migrates-psa-psa-week" target="_blank">read more</a></p> http://mspmentor.net/professional-services-automation-psa/new-kaseya-tool-migrates-psa-psa-week#comments Professional Services Automation (PSA) Fri, 18 Nov 2016 23:20:00 +0000 71961 at http://mspmentor.net Courtesy of Kaseya Don’t Let Dollars and Cents Cloud Your Thinking http://mspmentor.net/cloud-services/don-t-let-dollars-and-cents-cloud-your-thinking <div class="node-body article-body">Cost cutting often leads the list of benefits that companies want to reap by moving to the cloud. But there’s also the bigger picture where MSPs can help potential clients understand the transformative aspects of cloud computing.</div> <p><a href="http://mspmentor.net/cloud-services/don-t-let-dollars-and-cents-cloud-your-thinking" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/don-t-let-dollars-and-cents-cloud-your-thinking#comments Cloud Services Fri, 18 Nov 2016 17:21:00 +0000 71951 at http://mspmentor.net How MSPs Can Deliver Managed Docker Environments With Containers-as-a-Service http://mspmentor.net/software-service-and-hardware-service/how-msps-can-deliver-managed-docker-environments-containers-se <div class="node-body article-body">Containers-as-a-Service, or CaaS, is becoming one of the most popular ways for companies to use Docker. Here&#39;s what MSPs need to know about adding CaaS to the services they deliver to customers.</div> <p><a href="http://mspmentor.net/software-service-and-hardware-service/how-msps-can-deliver-managed-docker-environments-containers-se" target="_blank">read more</a></p> http://mspmentor.net/software-service-and-hardware-service/how-msps-can-deliver-managed-docker-environments-containers-se#comments Software as a Service and Hardware as a Service Technologies Thu, 17 Nov 2016 05:26:00 +0000 71801 at http://mspmentor.net <p><span style="font-size: 12.8px;">Platforms like Rancher&nbsp;</span><span style="font-size: 12.8px;">can be installed on any on-premise or cloud-based server.</span></p> Sophos Adds to ‘Next Gen’ Security Tools for MSPs http://mspmentor.net/managed-services/sophos-adds-next-gen-security-tools-msps <div class="node-body article-body">The software vendor continues to add to its synchronized suite of integrated products that can be managed from a single pane of glass and paid for monthly.</div> <p><a href="http://mspmentor.net/managed-services/sophos-adds-next-gen-security-tools-msps" target="_blank">read more</a></p> http://mspmentor.net/managed-services/sophos-adds-next-gen-security-tools-msps#comments Managed Services Thu, 17 Nov 2016 04:51:00 +0000 71941 at http://mspmentor.net <p><span style="font-size: 12.8px;">Sophos&#39; Intercept X&nbsp;Root Cause Analysis offers&nbsp;an intuitive, visual tool for viewing the source and route of a cyberattack.</span></p> Courtesy of Sophos The Doyle Report: Tis the Season for Predictions http://mspmentor.net/managed-services/doyle-report-tis-season-predictions <div class="field-deck"> Security, cloud and customer experiences expected to take center stage in 2017 </div> <div class="node-body article-body">Penton Xperts turn their focus to 2017.</div> <p><a href="http://mspmentor.net/managed-services/doyle-report-tis-season-predictions" target="_blank">read more</a></p> http://mspmentor.net/managed-services/doyle-report-tis-season-predictions#comments Managed Services Wed, 16 Nov 2016 21:00:00 +0000 71931 at http://mspmentor.net