MSPmentor - Managed Services & MSP News Blog http://mspmentor.net/rss.xml en JetStream, ConnectWise Integrate for Email Security, Compliance Services http://mspmentor.net/integrations/091714/jetstream-connectwise-integrate-email-security-compliance-services <div class="field-deck"> After ConnectWise partnership, JetStream plans to integrate services with Autotask </div> <div class="node-body article-body">JetStream has integrated with ConnectWise to bring its email security and compliance services to ConnectWise partners. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/integrations/091714/jetstream-connectwise-integrate-email-security-compliance-services" target="_blank">read more</a></p> http://mspmentor.net/integrations/091714/jetstream-connectwise-integrate-email-security-compliance-services#comments Integrations Wed, 17 Sep 2014 21:00:00 +0000 42451 at http://mspmentor.net <p>Amy Luby, senior vice president of sales and marketing at JetStream.</p> Hiring Strategies: Don't Overlook Treasures Hiding in Plain Sight http://mspmentor.net/managed-services/0917/14/hiring-strategies-dont-overlook-treasures-hiding-plain-sight <div class="node-body article-body">Job postings are at their highest level since 2001, but companies are taking longer than anytime in the past 13 years to hire new workers. Are you overlooking treasures hiding in plain sight?</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/0917/14/hiring-strategies-dont-overlook-treasures-hiding-plain-sight" target="_blank">read more</a></p> http://mspmentor.net/managed-services/0917/14/hiring-strategies-dont-overlook-treasures-hiding-plain-sight#comments HR Managed Services Wed, 17 Sep 2014 18:00:00 +0000 42411 at http://mspmentor.net TeamViewer Releases Android, iOS Software Development Kits http://mspmentor.net/remote-monitoring-management-software/091714/teamviewer-releases-android-and-ios-software-development-kit <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> TeamViewer says new SDK enables app developers to troubleshoot issues remotely. </div> <div class="node-body article-body">TeamViewer has released a software development kit (SDK) that is designed to allow mobile application developers to integrate remote support functionality into their apps.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/remote-monitoring-management-software/091714/teamviewer-releases-android-and-ios-software-development-kit" target="_blank">read more</a></p> http://mspmentor.net/remote-monitoring-management-software/091714/teamviewer-releases-android-and-ios-software-development-kit#comments Managed Services MSP Mentor Wed, 17 Sep 2014 16:59:00 +0000 42481 at http://mspmentor.net <p>TeamViewer has released a software development kit (SDK) that is designed to allow mobile application developers to integrate remote support functionality into their apps.</p> Kaseya Adds Former IBM Executive as VP of Sales for EMEA Business http://mspmentor.net/remote-monitoring-management-software/091714/kaseya-adds-former-ibm-executive-vp-sales-emea-business <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> Kaseya says new VP of Sales for its EMEA sector will focus on expanding the organization's business in Africa, Europe and the Middle East. </div> <div class="node-body article-body">Kaseya has named former IBM (IBM) executive Spencer Young as its vice president of sales for its EMEA business.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/remote-monitoring-management-software/091714/kaseya-adds-former-ibm-executive-vp-sales-emea-business" target="_blank">read more</a></p> http://mspmentor.net/remote-monitoring-management-software/091714/kaseya-adds-former-ibm-executive-vp-sales-emea-business#comments Managed Services MSP Mentor Remote Monitoring & Management Software Wed, 17 Sep 2014 15:16:00 +0000 42461 at http://mspmentor.net <p>Kaseya CEO Yogesh Gupta said the new sales leader for EMEA would accelerate the company&#39;s presence in Europe, the Middle East and Africa.</p> Skyhigh, Palo Alto Networks Unveil Cloud Security Integration http://mspmentor.net/managed-security-services/091714/skyhigh-palo-alto-networks-unveil-cloud-security-integration <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> Skyhigh Networks says new integration allows its customers to leverage Palo Alto Networks' firewall technology. </div> <div class="node-body article-body">Skyhigh Networks has integrated with Palo Alto Networks (PANW) to provide data visibility, security and governance capabilities for software-as-a-service-based (SaaS-based) applications operating within the public cloud.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-security-services/091714/skyhigh-palo-alto-networks-unveil-cloud-security-integration" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/091714/skyhigh-palo-alto-networks-unveil-cloud-security-integration#comments Managed Security Services Managed Services MSP Mentor Wed, 17 Sep 2014 10:22:00 +0000 42441 at http://mspmentor.net <p>Skyhigh Networks has integrated with Palo Alto Networks (PANW) to provide data visibility, security and governance capabilities for software-as-a-service-based (SaaS-based) applications operating within the public cloud.</p> Axcient Acquires DirectRestore for Granular Application Recovery Technology http://mspmentor.net/mergers-acquisitions/091614/axcient-acquires-directrestore-granular-application-recovery-technology <div class="field-deck"> Acquisition increases Axcient's product development team as a whole by 30 percent </div> <div class="node-body article-body">Axcient will buy DirectRestore, a Dover, Delaware-based granular recovery technology solutions provider, for its granular application recovery technology.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/mergers-acquisitions/091614/axcient-acquires-directrestore-granular-application-recovery-technology" target="_blank">read more</a></p> http://mspmentor.net/mergers-acquisitions/091614/axcient-acquires-directrestore-granular-application-recovery-technology#comments Mergers & Acquisitions Wed, 17 Sep 2014 02:37:00 +0000 42391 at http://mspmentor.net <p>Axcient CEO Justin Moore.</p> MSP Tips: Building Higher Customer Satisfaction and Loyalty http://mspmentor.net/blog/msp-tips-building-higher-customer-satisfaction-and-loyalty <div class="node-body blog-body">Marketing brought you the leads. Sales sealed the deal. Now the true metric for success comes into play: keeping customers happy, and in it for the long run. For MSPs, the ability to satisfy customers and build loyalty can make or break their business.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/mspmentor-blog">MSPmentor Blog</a></li> </ul></div><p><a href="http://mspmentor.net/blog/msp-tips-building-higher-customer-satisfaction-and-loyalty" target="_blank">read more</a></p> http://mspmentor.net/blog/msp-tips-building-higher-customer-satisfaction-and-loyalty#comments Guest Bloggers customer loyalty customer satisfaction customer service MSPmentor Blog Wed, 17 Sep 2014 01:07:00 +0000 42341 at http://mspmentor.net 'Paperless' Is More Complicated Than It Seems http://mspmentor.net/blog/paperless-more-complicated-it-seems <div class="node-body blog-body">That multiple people can easily collaborate on a single document on whichever device they have with them is a powerful motivation for digitizing the office. But simply scanning business documents into the computer and calling it a day isn’t enough.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/mspmentor-blog">MSPmentor Blog</a></li> </ul></div><p><a href="http://mspmentor.net/blog/paperless-more-complicated-it-seems" target="_blank">read more</a></p> http://mspmentor.net/blog/paperless-more-complicated-it-seems#comments Guest Bloggers Cloud file sync paperless office security MSPmentor Blog Tue, 16 Sep 2014 20:25:00 +0000 42431 at http://mspmentor.net Looking To Dominate Google? Here’s How to Do It! http://mspmentor.net/managed-services/looking-dominate-google-here-s-how-do-it <div class="node-body article-body">Everyone wants to know the secret sauce to achieve higher results on the Google search rankings. The great holy grail of the Number One Spot on the results list for IT support or IT services is what everyone thinks will be the key to their success.</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/looking-dominate-google-here-s-how-do-it" target="_blank">read more</a></p> http://mspmentor.net/managed-services/looking-dominate-google-here-s-how-do-it#comments Managed Services Tue, 16 Sep 2014 17:47:00 +0000 42401 at http://mspmentor.net It's Time to Transform the Market Again -- Together http://mspmentor.net/blog/its-time-transform-market-again-together <div class="node-body blog-body">The technology market is in the midst of a transformation, as expectations for consuming applications and services make their way into the business environment. Service providers can work with Dell to offer a complete portfolio of IT-as-a-Service offerings in a click-together approach that help their SMB customers achieve greater mobility in a consumer-like experience. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/mspmentor-blog">MSPmentor Blog</a></li> </ul></div><p><a href="http://mspmentor.net/blog/its-time-transform-market-again-together" target="_blank">read more</a></p> http://mspmentor.net/blog/its-time-transform-market-again-together#comments Guest Bloggers dell small business smb MSPmentor Blog Tue, 16 Sep 2014 16:35:00 +0000 42371 at http://mspmentor.net LabTech Software, Thycotic Unveil Password Management Integration http://mspmentor.net/remote-monitoring-management-software/091614/labtech-software-thycotic-unveil-password-management-applicati <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> LabTech Software says new integration with Thycotic Secret Server streamlines connectivity to shared credentials. </div> <div class="node-body article-body">LabTech Software has announced an integration with Thycotic Secret Server that enables IT professionals to reference shared credentials from a single information source on the LabTech platform.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/remote-monitoring-management-software/091614/labtech-software-thycotic-unveil-password-management-applicati" target="_blank">read more</a></p> http://mspmentor.net/remote-monitoring-management-software/091614/labtech-software-thycotic-unveil-password-management-applicati#comments Managed Security Services Managed Services MSP Mentor Remote Monitoring & Management Software Tue, 16 Sep 2014 15:20:00 +0000 42361 at http://mspmentor.net <p>Jonathan Cogley, Thycotic&#39;s CEO</p> Cloudnexa Launches Managed Services for AWS http://mspmentor.net/managed-services/091614/cloudnexa-launches-managed-services-aws <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> Cloudnexa has partnered with AppDynamics, Sumo Logic and Trend Micro to deliver premium managed services. </div> <div class="node-body article-body">Cloudnexa will offer premium managed services for Amazon Web Services (AWS) that feature AppDynamics, Sumo Logic and Trend Micro capabilities.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/091614/cloudnexa-launches-managed-services-aws" target="_blank">read more</a></p> http://mspmentor.net/managed-services/091614/cloudnexa-launches-managed-services-aws#comments Managed Services MSP Mentor Tue, 16 Sep 2014 10:36:00 +0000 42351 at http://mspmentor.net <p>Cloudnexa today announced it will provide premium managed services for Amazon Web Services (AWS) that feature AppDynamics, Sumo Logic and Trend Micro capabilities.</p> EarthLink, Tech Data Partner to Bring Managed Cloud, Support Services to Channel http://mspmentor.net/managed-services/091514/earthlink-tech-data-partner-bring-managed-cloud-support-services-channel <div class="field-deck"> New services are immediately available to channel partners under TDCloud division </div> <div class="node-body article-body">Tech Data partners now have access to EarthLink's suite of managed cloud and support services through a new partnership.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/091514/earthlink-tech-data-partner-bring-managed-cloud-support-services-channel" target="_blank">read more</a></p> http://mspmentor.net/managed-services/091514/earthlink-tech-data-partner-bring-managed-cloud-support-services-channel#comments Managed Services Tue, 16 Sep 2014 00:01:00 +0000 42331 at http://mspmentor.net <p>Tech Data TD Cloud Product Marketing VP Stacy Nethercoat.</p> BDR in the Fall: Protecting Customers From Themselves http://mspmentor.net/infocenter-bdr/bdr-fall-protecting-customers-themselves <div class="field-deck"> Customers will do just about anything to keep the heat in, even if it damages technology </div> <div class="node-body article-body">Customers will do just about anything to stay warm, even if it means putting technology at risk. So stop them. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/infocenter-bdr/bdr-fall-protecting-customers-themselves" target="_blank">read more</a></p> http://mspmentor.net/infocenter-bdr/bdr-fall-protecting-customers-themselves#comments InfoCenter BDR Mon, 15 Sep 2014 21:00:00 +0000 42301 at http://mspmentor.net <p>Jim Turner, president at Hilltop Consultants, a Washington, D.C-based MSP.</p> Remote Vendors: Friend or Foe of Data Security? http://mspmentor.net/infocenter-cloud-based-file-sharing/091514/remote-vendors-friend-or-foe-data-security <div class="node-body article-body">For managed service providers in the cloud file-sharing space, ensuring the safety of their client’s sensitive data is the primary objective. It’s therefore a bit ironic to learn that MSPs and other types of remote vendors are responsible for an increasing number of data breaches and security incidents. </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/infocenter-cloud-based-file-sharing/091514/remote-vendors-friend-or-foe-data-security" target="_blank">read more</a></p> http://mspmentor.net/infocenter-cloud-based-file-sharing/091514/remote-vendors-friend-or-foe-data-security#comments Infocenter Cloud-Based File Sharing Mon, 15 Sep 2014 16:38:00 +0000 41751 at http://mspmentor.net Monitoring MSFT: Why Minecraft Matters; Azure Migration Tools, Calculators http://mspmentor.net/managed-services/091514/monitoring-msft-why-minecraft-matters-azure-migration-tools-calculators <div class="field-byline"> Jessica Davis </div> <div class="node-body article-body">Microsoft (MSFT) has acquired Mojang, the Swedish company that owns the highly popular open source game Minecraft for an estimated $2.5 billion. What does the purchase indicate about Microsoft’s strategy? What does it mean, if anything, for partners? And what other Microsoft news should IT service providers watch this week? Here’s the briefing.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/091514/monitoring-msft-why-minecraft-matters-azure-migration-tools-calculators" target="_blank">read more</a></p> http://mspmentor.net/managed-services/091514/monitoring-msft-why-minecraft-matters-azure-migration-tools-calculators#comments Managed Services Mon, 15 Sep 2014 14:41:00 +0000 42321 at http://mspmentor.net Dimension Data Launches Managed Services for Data Centers http://mspmentor.net/managed-services/091514/dimension-data-launches-managed-services-data-centers <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> New Dimension Data managed services control servers, storage and networks for cloud, hybrid and on-premise data centers. </div> <div class="node-body article-body">Dimension Data (DDT) has deployed globally standardized managed services for data centers that are designed to help enterprises become more agile, efficient, mobile and secure.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/091514/dimension-data-launches-managed-services-data-centers" target="_blank">read more</a></p> http://mspmentor.net/managed-services/091514/dimension-data-launches-managed-services-data-centers#comments Managed Services MSP Mentor Mon, 15 Sep 2014 14:25:00 +0000 42311 at http://mspmentor.net <p>Dimension Data (DDT) has launched globally standardized managed services for data centers that are designed to help enterprises become <span id="DeltaPlaceHolderMain"><span class="ms-rteFontSize-1">more agile, efficient, mobile and secure.</span></span></p> IT Security Stories to Watch: Gmail and Home Depot Data Breaches http://mspmentor.net/managed-security-services/091514/it-security-stories-watch-gmail-and-home-depot-data-breaches <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> Here are four IT security stories to watch for the third week of September. </div> <div class="node-body article-body">Google (GOOG), The Home Depot (HD) and Gartner are three of the biggest IT security newsmakers for the third week of September.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-security-services/091514/it-security-stories-watch-gmail-and-home-depot-data-breaches" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/091514/it-security-stories-watch-gmail-and-home-depot-data-breaches#comments Managed Security Services Managed Services MSP Mentor Mon, 15 Sep 2014 11:12:00 +0000 42291 at http://mspmentor.net <p>Google (GOOG), The Home Depot (HD) and Gartner are three of the biggest IT security newsmakers for the third week of September.</p> LogMeIn Responds to Autotask Acquisition of CentraStage RMM http://mspmentor.net/professional-services-automation-psa/091214/logmein-responds-autotask-acquiring-rmm-provider <div class="field-deck"> Exec says acquisition may be tough for traditional RMM vendors but not LogMeIn </div> <div class="node-body article-body">Following its recent integration with Autotask, LogMeIn speaks out the PSA provider's acquisition of CentraStage. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/professional-services-automation-psa/091214/logmein-responds-autotask-acquiring-rmm-provider" target="_blank">read more</a></p> http://mspmentor.net/professional-services-automation-psa/091214/logmein-responds-autotask-acquiring-rmm-provider#comments Professional Services Automation (PSA) Sat, 13 Sep 2014 02:51:00 +0000 42281 at http://mspmentor.net <p>LogMein Channel Development VP Ted Roller says Autotask&#39;s acquisition of CentraStage shouldn&#39;t change anything for MSPs.</p> Selling BDR: Talk Business Solutions to Customers http://mspmentor.net/infocenter-bdr/091214/selling-bdr-talk-business-solutions-customers <div class="field-deck"> Experts know their audience and how to pull them in from experience in the field </div> <div class="node-body article-body"><p>When it comes to pitching <a href="http://mspmentor.net/infocenter-bdr" target="_blank">backup and disaster recovery (BDR)</a> solutions, it&#39;s possible that you are doing it wrong. The conversation you&rsquo;re having with customers shouldn&rsquo;t necessarily be about natural disasters. Another great discussion you have with customers should be about people.</p></div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/infocenter-bdr/091214/selling-bdr-talk-business-solutions-customers" target="_blank">read more</a></p> http://mspmentor.net/infocenter-bdr/091214/selling-bdr-talk-business-solutions-customers#comments InfoCenter BDR Sat, 13 Sep 2014 01:45:00 +0000 42231 at http://mspmentor.net <p>You&#39;re there to make their job easier, not harder.</p> What Does The Future Hold For The Private Cloud? http://mspmentor.net/infocenter-cloud-based-file-sharing/091214/what-does-future-hold-private-cloud <div class="node-body article-body"><p>As we&rsquo;ve all been led to believe for some time now, cloud computing <em>is</em> the future.&nbsp; With its seemingly limitless expanse and its focus on security, private clouds appeared to be here to stay.&nbsp; Yet, as recently discussed by <a href="http://www.forbes.com/sites/joemckendrick/2014/08/25/private-cloud-destined-to-fade-away-some-argue/">Joe McKendrick on Forbes.com</a>, not everyone in the industry believes that private clouds will continue their reign of relevance.</p></div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/infocenter-cloud-based-file-sharing/091214/what-does-future-hold-private-cloud" target="_blank">read more</a></p> http://mspmentor.net/infocenter-cloud-based-file-sharing/091214/what-does-future-hold-private-cloud#comments Infocenter Cloud-Based File Sharing Fri, 12 Sep 2014 19:30:00 +0000 41711 at http://mspmentor.net Managed Services: Blogs We Didn't Write, V7.1, Week of Sept. 8 http://mspmentor.net/seven-managed-services-blogs/091214/managed-services-blogs-we-didnt-write-v71-week-sept-8 <div class="field-byline"> Jessica Davis </div> <div class="node-body article-body">Vacations are over, kids are back at school and the autumn managed service provider conference schedule is back in full swing. Of course that means we don’t have time to write all the blogs we should have this week. So here are seven of them we didn’t have time to do.</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/seven-managed-services-blogs/091214/managed-services-blogs-we-didnt-write-v71-week-sept-8" target="_blank">read more</a></p> http://mspmentor.net/seven-managed-services-blogs/091214/managed-services-blogs-we-didnt-write-v71-week-sept-8#comments Managed Services Seven Managed Services Blogs Fri, 12 Sep 2014 18:04:00 +0000 42271 at http://mspmentor.net 3 Not-So-Shocking Revelations From Canada’s Channel Elite Awards http://mspmentor.net/managed-services/091214/3-not-so-shocking-revelations-canada-s-channel-elite-awards <div class="node-body article-body">What can you do to separate your business from the pack? Check out this basic list of three things that elite and successful companies do.</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-services/091214/3-not-so-shocking-revelations-canada-s-channel-elite-awards" target="_blank">read more</a></p> http://mspmentor.net/managed-services/091214/3-not-so-shocking-revelations-canada-s-channel-elite-awards#comments Managed Services Fri, 12 Sep 2014 16:39:00 +0000 42251 at http://mspmentor.net Insider Cyber Attacks: 5 Ways an Employee Can Cause a Data Breach http://mspmentor.net/managed-security-services/091214/insider-cyber-attacks-5-ways-employee-can-cause-data-breach <div class="field-byline"> Dan Kobialka </div> <div class="node-body gallery-body">While hackers are commonly associated with cyber attacks, employees of a managed service provider's customers also can cause data breaches - but how? Here are five ways an employee can (accidentally or intentionally) contribute to a cyber attack. </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/managed-security-services/091214/insider-cyber-attacks-5-ways-employee-can-cause-data-breach" target="_blank">read more</a></p> http://mspmentor.net/managed-security-services/091214/insider-cyber-attacks-5-ways-employee-can-cause-data-breach#comments Managed Security Services Managed Services MSP Mentor Fri, 12 Sep 2014 13:03:00 +0000 42221 at http://mspmentor.net <p>While hackers are commonly associated with cyber attacks, an organization&#39;s employees also can cause data breaches - but how? Here are five ways an employee can (accidentally or intentionally) contribute to a cyber attack.</p> GFI Max Customer Conference 2014: 7 Stories You Might Have Missed http://mspmentor.net/remote-monitoring-management-software/091114/gfi-max-customer-conference-2014-7-stories-you-might-have-miss <div class="field-deck"> Here's a list of must-read stories from the RMM company's conference for the channel </div> <div class="node-body article-body">Here's a list of must-read stories from GFI Max's user conference for the channel. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/remote-monitoring-management-software/091114/gfi-max-customer-conference-2014-7-stories-you-might-have-miss" target="_blank">read more</a></p> http://mspmentor.net/remote-monitoring-management-software/091114/gfi-max-customer-conference-2014-7-stories-you-might-have-miss#comments Remote Monitoring & Management Software Fri, 12 Sep 2014 01:35:00 +0000 42191 at http://mspmentor.net <p>CyberTek Engineering CEO David Neel encouraged partners to find their secret sauce.</p> Tigerpaw CEO: Autotask Takes Page From ConnectWise Playbook http://mspmentor.net/professional-services-automation-psa/091114/tigerpaw-ceo-autotask-takes-page-connectwise-playbook <div class="field-deck"> What Autotask can learn from ConnectWise's acquisition of LabTech Software </div> <div class="node-body article-body">With PSA vendors acquiring RMM tools, many in the channel may be wondering what's next. Tigerpaw Software CEO James Foxall spoke to MSPmentor on how Autotask's acquisition of CentraStage will play out in the market. Here are the details.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/professional-services-automation-psa/091114/tigerpaw-ceo-autotask-takes-page-connectwise-playbook" target="_blank">read more</a></p> http://mspmentor.net/professional-services-automation-psa/091114/tigerpaw-ceo-autotask-takes-page-connectwise-playbook#comments Professional Services Automation (PSA) Fri, 12 Sep 2014 00:10:00 +0000 42151 at http://mspmentor.net <p>Tigerpaw Software CEO James Foxall says Autotask is taking a page from the ConnectWise playbook by buying into the RMM market.</p> Seagate Targets Managed Service Providers with BDR Cloud Option http://mspmentor.net/backup-and-disaster-recovery/091114/seagate-targets-managed-service-providers-bdr-cloud-option <div class="node-body article-body">Seagate (STX) has created a backup and recovery service that managed service providers (MSPs) can either resell or white label, giving them a way to offer BDR without making a capital equipment investment. Here are the details.</div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/backup-and-disaster-recovery/091114/seagate-targets-managed-service-providers-bdr-cloud-option" target="_blank">read more</a></p> http://mspmentor.net/backup-and-disaster-recovery/091114/seagate-targets-managed-service-providers-bdr-cloud-option#comments Backup and Disaster Recovery Thu, 11 Sep 2014 16:54:00 +0000 42181 at http://mspmentor.net How To Add Security to Your Managed Services Offering http://mspmentor.net/blog/how-add-security-your-managed-services-offering <div class="node-body blog-body">Build a complete user protection security strategy for your managed service customers.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Marketing </div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/mspmentor-blog">MSPmentor Blog</a></li> </ul></div><p><a href="http://mspmentor.net/blog/how-add-security-your-managed-services-offering" target="_blank">read more</a></p> http://mspmentor.net/blog/how-add-security-your-managed-services-offering#comments Guest Bloggers anti-virus compliance email encryption endpoint security MSP security MSPmentor Blog Thu, 11 Sep 2014 16:01:00 +0000 42061 at http://mspmentor.net GFI Max Customer Conference 2014: The Perpetually Valuable MSP, Part 2 http://mspmentor.net/remote-monitoring-management-software/091114/gfi-max-customer-conference-2014-perpetually-valuable-msp-part <div class="field-deck"> Here are another five ways for MSPs to become more successful in today's market </div> <div class="node-body article-body">GFI Max this week unveiled research supporting its vision for MSPs: the "Perpetually Valuable MSP." Here are another five ways for MSPs to reach that status. </div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/remote-monitoring-management-software/091114/gfi-max-customer-conference-2014-perpetually-valuable-msp-part" target="_blank">read more</a></p> http://mspmentor.net/remote-monitoring-management-software/091114/gfi-max-customer-conference-2014-perpetually-valuable-msp-part#comments Remote Monitoring & Management Software Thu, 11 Sep 2014 14:50:00 +0000 42131 at http://mspmentor.net <p>GFI Max Partner Community Director Dave Sobel says he wants partners to have businesses that are viable and maintainable.</p> ConnectWise Integrates with Acomba Accounting Suite http://mspmentor.net/professional-services-automation-psa/091214/connectwise-integrates-acomba-accounting-suite <div class="field-byline"> Dan Kobialka </div> <div class="field-deck"> ConnectWise says Acomba Accounting Suite integration will allow its Canadian partners to import their ConnectWise data directly into the Acomba application. </div> <div class="node-body article-body">ConnectWise has integrated with the Acomba Accounting Suite, and its Canadian partners now can export invoices, expenses, item receipts and inventory adjustment transactions between the two platforms.</div> <div class="field-content-focus"> <span>Content Classification:&nbsp;</span> Curated </div> <div class="og_rss_groups"></div><p><a href="http://mspmentor.net/professional-services-automation-psa/091214/connectwise-integrates-acomba-accounting-suite" target="_blank">read more</a></p> http://mspmentor.net/professional-services-automation-psa/091214/connectwise-integrates-acomba-accounting-suite#comments Managed Services MSP Mentor Professional Services Automation (PSA) Thu, 11 Sep 2014 14:38:00 +0000 42161 at http://mspmentor.net <p>ConnectWise Platform Director Jeannine Edwards</p>