MSPmentor - Managed Services & MSP News Blog http://mspmentor.net/rss.xml en Privacy Audit Tool Could Help Guard Against HIPPA Breach Fines http://mspmentor.net/msp-mentor/privacy-audit-tool-could-help-guard-against-hippa-breach-fines <div class="node-body article-body">The downloadable solution can help organizations comply with rules requiring risk assessments, a provision involved in more than half of this year’s $14.8 million in HIPAA breach penalties. </div> <p><a href="http://mspmentor.net/msp-mentor/privacy-audit-tool-could-help-guard-against-hippa-breach-fines" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/privacy-audit-tool-could-help-guard-against-hippa-breach-fines#comments MSP Mentor Sat, 30 Jul 2016 02:24:00 +0000 68641 at http://mspmentor.net Thinkstockphotos.com Atera Adds Billing System to Combined RMM/PSA Tool for MSPs http://mspmentor.net/msp-mentor/atera-adds-billing-system-combined-rmmpsa-tool-msps <div class="node-body article-body">The new product aims to help MSPs simplify the process of pricing, tracking time, billing and invoicing customers.</div> <p><a href="http://mspmentor.net/msp-mentor/atera-adds-billing-system-combined-rmmpsa-tool-msps" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/atera-adds-billing-system-combined-rmmpsa-tool-msps#comments MSP Mentor Fri, 29 Jul 2016 18:37:00 +0000 68631 at http://mspmentor.net Courtesy of Atera How To Turbocharge Profits with Policy-based Automation http://mspmentor.net/blog/how-turbocharge-profits-policy-based-automation <div class="node-body blog-body">The case for automation to enable efficient, effective and proactive IT management seems unassailable.</div> <p><a href="http://mspmentor.net/blog/how-turbocharge-profits-policy-based-automation" target="_blank">read more</a></p> http://mspmentor.net/blog/how-turbocharge-profits-policy-based-automation#comments Guest Bloggers kaseya policy-based automation MSPmentor Blog Fri, 29 Jul 2016 18:31:00 +0000 68621 at http://mspmentor.net Why You Need to Take Your Backup and Disaster Recovery to the MAX http://mspmentor.net/blog/why-you-need-take-your-backup-and-disaster-recovery-max <div class="node-body blog-body">As you’ll have no doubt seen in the press, Orlando, Fla.-based backup company Replibit was recently acquired by eFolder. It's not a surprising move, as eFolder was lacking its own solution for disaster recovery (DR). So, what is so special about Replibit?</div> <p><a href="http://mspmentor.net/blog/why-you-need-take-your-backup-and-disaster-recovery-max" target="_blank">read more</a></p> http://mspmentor.net/blog/why-you-need-take-your-backup-and-disaster-recovery-max#comments Guest Bloggers backup backup and recovery LogicNow MSPmentor Blog Fri, 29 Jul 2016 18:17:00 +0000 68611 at http://mspmentor.net 3 Reasons Your SMB Customers Need a Next-Gen Firewall--Stat! http://mspmentor.net/blog/3-reasons-your-smb-customers-need-next-gen-firewall-stat <div class="node-body blog-body">We’re all familiar with the cyber attacks on big-name companies and organizations that have made the news in recent years (e.g. Target, JP Morgan Chase). Although these scares may be effective at alerting other Fortune 500 companies to beef up their security, they tend to have the opposite effect on SMBs that often believe they are too small to make it onto cybercriminals’ radar.</div> <p><a href="http://mspmentor.net/blog/3-reasons-your-smb-customers-need-next-gen-firewall-stat" target="_blank">read more</a></p> http://mspmentor.net/blog/3-reasons-your-smb-customers-need-next-gen-firewall-stat#comments Guest Bloggers Intronis next-generation firewall MSPmentor Blog Fri, 29 Jul 2016 17:57:00 +0000 68591 at http://mspmentor.net Google Results Show Signs of Cloud Progress Under Greene http://mspmentor.net/msp-mentor/google-results-show-signs-cloud-progress-under-greene <div class="field-byline"> Jack Clark | Bloomberg </div> <div class="node-body article-body">But the company’s 33 percent quarterly growth in cloud revenue still trails Amazon Web Services, which saw a 58 percent jump, and Microsoft’s Azure, which saw cloud revenue double. </div> <p><a href="http://mspmentor.net/msp-mentor/google-results-show-signs-cloud-progress-under-greene" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/google-results-show-signs-cloud-progress-under-greene#comments MSP Mentor Fri, 29 Jul 2016 16:50:00 +0000 68581 at http://mspmentor.net Thinkstockphotos.com Think Twice about Where to Store the Crown Jewels http://mspmentor.net/cloud-services/think-twice-about-where-store-crown-jewels <div class="field-deck"> Most IT executives still believe that the company’s most important information should be locked down on premises. That could turn out to be a costly decision. </div> <div class="node-body article-body">Where is it safest to store your company’s most important data--in the cloud or locked up where you can physically guard it? This information includes business-critical items such as source code, intellectual property and customer information--in other words, the lifeblood of any business. The data is so important that a breach can easily result in catastrophe.</div> <p><a href="http://mspmentor.net/cloud-services/think-twice-about-where-store-crown-jewels" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/think-twice-about-where-store-crown-jewels#comments Cloud Services Fri, 29 Jul 2016 15:34:00 +0000 68571 at http://mspmentor.net Guest Blog: 5 Ways MSPs Will See Return on VMware Partner Exchange 2016 Investment http://mspmentor.net/cloud-services/guest-blog-5-ways-msps-will-see-return-vmware-partner-exchange-2016-investment <div class="node-body article-body">Partner Exchange is VMware’s main partner event, offering all partner types the content and tools necessary to succeed in selling VMware products. </div> <p><a href="http://mspmentor.net/cloud-services/guest-blog-5-ways-msps-will-see-return-vmware-partner-exchange-2016-investment" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/guest-blog-5-ways-msps-will-see-return-vmware-partner-exchange-2016-investment#comments Cloud Services Guest Bloggers Fri, 29 Jul 2016 14:52:00 +0000 68561 at http://mspmentor.net The Doyle Report: AWS, Google, Facebook and PCM Soar, While Apple and Others Amble Along http://mspmentor.net/cloud-computing/doyle-report-aws-google-facebook-and-pcm-soar-while-apple-and-others-amble-along <div class="field-deck"> It's a cloud world now </div> <div class="node-body article-body">A glimpse at earnings results relevant to the channel.</div> <div class="field-stocksymbols"> <span>Stock Symbols:&nbsp;</span> ABC FB PCMI AAPL SYNT </div> <p><a href="http://mspmentor.net/cloud-computing/doyle-report-aws-google-facebook-and-pcm-soar-while-apple-and-others-amble-along" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/doyle-report-aws-google-facebook-and-pcm-soar-while-apple-and-others-amble-along#comments Cloud Computing Thu, 28 Jul 2016 22:10:00 +0000 68541 at http://mspmentor.net Does Amazon's Cloud Business Shield It From Profit Demands? http://mspmentor.net/msp-mentor/does-amazons-cloud-business-shield-it-profit-demands <div class="field-byline"> Shira Ovide | Bloomberg </div> <div class="node-body article-body">Amazon Web Services’ rapid growth and tidy profits have largely quieted investors’ grumbling about the parent company’s famously skimpy profits.</div> <p><a href="http://mspmentor.net/msp-mentor/does-amazons-cloud-business-shield-it-profit-demands" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/does-amazons-cloud-business-shield-it-profit-demands#comments MSP Mentor Thu, 28 Jul 2016 21:49:00 +0000 68531 at http://mspmentor.net Oracle Purchase of NetSuite Will Help It Vie With Cloud Rivals http://mspmentor.net/msp-mentor/oracle-purchase-netsuite-will-help-it-vie-cloud-rivals <div class="field-byline"> Jing Cao and Brian Womack | Bloomberg </div> <div class="node-body article-body">Oracle co-founder Larry Ellison has been a NetSuite investor since he co-founded the company with Evan Goldberg in 1998.</div> <p><a href="http://mspmentor.net/msp-mentor/oracle-purchase-netsuite-will-help-it-vie-cloud-rivals" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/oracle-purchase-netsuite-will-help-it-vie-cloud-rivals#comments MSP Mentor Thu, 28 Jul 2016 21:09:00 +0000 68521 at http://mspmentor.net If I Were Launching an MSP Now | Tommy Wald http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-tommy-wald <div class="node-body article-body">Tommy Wald sold his Austin, Texas-based managed services provider (MSP), Riata Technology, after more than two decades in business. Now a private consultant to MSPs, Wald shares three suggestions he'd apply if starting an MSP from scratch right now. </div> <p><a href="http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-tommy-wald" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-tommy-wald#comments MSP Mentor Wed, 27 Jul 2016 20:30:00 +0000 68511 at http://mspmentor.net SDDC Requires Shift in IT Roles http://mspmentor.net/blog/sddc-requires-shift-it-roles <div class="node-body blog-body">One of the reasons so many businesses are moving to the software defined data center is to improve the integration and coordination between technology silos of compute, storage and networking. There are other reasons as well, of course, from simplified data center management to increased scalability and agility.</div> <p><a href="http://mspmentor.net/blog/sddc-requires-shift-it-roles" target="_blank">read more</a></p> http://mspmentor.net/blog/sddc-requires-shift-it-roles#comments Guest Bloggers IT roles IT staffing SDDC software-designed data center VMware MSPmentor Blog Wed, 27 Jul 2016 19:51:00 +0000 68501 at http://mspmentor.net Smartphones Overtake Computers as Top E-Commerce Traffic Source http://mspmentor.net/msp-mentor/smartphones-overtake-computers-top-e-commerce-traffic-source <div class="field-byline"> Declan Harty | Bloomberg </div> <div class="node-body article-body">E-commerce accounted for $92.8 billion in revenue in the first quarter of 2016, or 7.8 percent of total U.S. retail sales.</div> <p><a href="http://mspmentor.net/msp-mentor/smartphones-overtake-computers-top-e-commerce-traffic-source" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/smartphones-overtake-computers-top-e-commerce-traffic-source#comments MSP Mentor Wed, 27 Jul 2016 19:45:00 +0000 68491 at http://mspmentor.net Thinkstockphotos.com Guest Blog: When to Recommend a Validated Design Approach to the SDDC http://mspmentor.net/blog/guest-blog-when-recommend-validated-design-approach-sddc <div class="node-body blog-body">Until fairly recently, enterprises that wanted to migrate to a software-defined data center had to either have a lot of expertise on staff (and a lot of time), or engage a third party expert who could not only put the data center in place, but also understand the company’s need well enough to choose the right components.</div> <p><a href="http://mspmentor.net/blog/guest-blog-when-recommend-validated-design-approach-sddc" target="_blank">read more</a></p> http://mspmentor.net/blog/guest-blog-when-recommend-validated-design-approach-sddc#comments Cloud Services Guest Bloggers SDDC software defined data center VMware MSPmentor Blog Tue, 26 Jul 2016 19:49:00 +0000 68451 at http://mspmentor.net Would Google Cloud Win Spell Doom For MSPs? http://mspmentor.net/msp-mentor/would-google-cloud-win-spell-doom-msps <div class="node-body article-body">While Microsoft and Amazon seem committed to working with partners, some see Google as on the fence about whether to use the channel or circumvent it and sell cloud services directly to end users. </div> <p><a href="http://mspmentor.net/msp-mentor/would-google-cloud-win-spell-doom-msps" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/would-google-cloud-win-spell-doom-msps#comments MSP Mentor Mon, 25 Jul 2016 22:55:00 +0000 68411 at http://mspmentor.net <p>Google&nbsp;is in the midst of a massive cloud services&nbsp;expansion that will take the company from five global data centers to 17 by the end of next year.</p> Sandler and X4 Solutions Combine to Create Massive Cloud and Telco Master Agency http://mspmentor.net/cloud-computing/sandler-and-x4-solutions-combine-create-massive-cloud-and-telco-master-agency <div class="field-deck"> Deal establishes one of industry’s largest connectivity and cloud services distributors in U.S. </div> <div class="node-body article-body">The combined entity will employ 44 employees and is expected to generate a combined $67 million in revenue for 2016.</div> <p><a href="http://mspmentor.net/cloud-computing/sandler-and-x4-solutions-combine-create-massive-cloud-and-telco-master-agency" target="_blank">read more</a></p> http://mspmentor.net/cloud-computing/sandler-and-x4-solutions-combine-create-massive-cloud-and-telco-master-agency#comments Cloud Computing Mon, 25 Jul 2016 21:55:00 +0000 68441 at http://mspmentor.net Open Source Information Security Tool Aimed at MSSPs… and Other MSP News http://mspmentor.net/msp-mentor/open-source-information-security-tool-aimed-mssps-and-other-msp-news <div class="node-body gallery-body">From product releases to perspectives in the field, here's a recap of top headlines from the week of July 18-22.</div> <p><a href="http://mspmentor.net/msp-mentor/open-source-information-security-tool-aimed-mssps-and-other-msp-news" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/open-source-information-security-tool-aimed-mssps-and-other-msp-news#comments MSP Mentor Mon, 25 Jul 2016 07:00:00 +0000 68431 at http://mspmentor.net 6 Revenue Metrics to Watch in Recurring Revenue Businesses http://mspmentor.net/msp-mentor/6-revenue-metrics-watch-recurring-revenue-businesses <div class="field-byline"> Teresa Garagol | The Whir </div> <div class="node-body article-body">Examining these metrics across different periods of time and different product lines can help identify where the company is doing well, and where it needs improvement.</div> <p><a href="http://mspmentor.net/msp-mentor/6-revenue-metrics-watch-recurring-revenue-businesses" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/6-revenue-metrics-watch-recurring-revenue-businesses#comments MSP Mentor Fri, 22 Jul 2016 23:46:00 +0000 68421 at http://mspmentor.net Thinkstockphotos.com If I Were Launching an MSP Now | Jamison West http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-jamison-west <div class="node-body article-body">A 20-year veteran of the managed service provider (MSP) business and president of Seattle cloud solutions firm Arterian, Jamison West shares three suggestions he’d apply if starting an MSP from scratch right now.</div> <p><a href="http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-jamison-west" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/if-i-were-launching-msp-now-jamison-west#comments MSP Mentor Thu, 21 Jul 2016 20:30:00 +0000 68351 at http://mspmentor.net <p>Jamison West</p> Courtesy of Arterian Cloud Security Brokers: An MSP’s New Best Friend? http://mspmentor.net/cloud-services/cloud-security-brokers-msp-s-new-best-friend <div class="field-deck"> The popularity of "shadow IT" practically guarantees new security threats to the cloud. MSPs can help by making sure their companies know what their employees are using with networks. </div> <div class="node-body article-body">Attend any big industry conclave about the changing nature of cloud computing and it’s hard to escape the chatter around the importance of cloud access security brokers.</div> <p><a href="http://mspmentor.net/cloud-services/cloud-security-brokers-msp-s-new-best-friend" target="_blank">read more</a></p> http://mspmentor.net/cloud-services/cloud-security-brokers-msp-s-new-best-friend#comments Cloud Services Thu, 21 Jul 2016 18:48:00 +0000 68341 at http://mspmentor.net Everyone Is Under Attack http://mspmentor.net/guest-bloggers/everyone-under-attack <div class="field-deck"> Why IT Services Companies Must Focus on Providing IT Security </div> <div class="node-body article-body">The new threat landscape makes it inescapable: you should offer security to your customers. </div> <p><a href="http://mspmentor.net/guest-bloggers/everyone-under-attack" target="_blank">read more</a></p> http://mspmentor.net/guest-bloggers/everyone-under-attack#comments Guest Bloggers Managed Security Services Thu, 21 Jul 2016 16:01:00 +0000 68331 at http://mspmentor.net Thinkstockphotos.com Open Source Information Security Tool Aimed at MSSPs http://mspmentor.net/msp-mentor/open-source-information-security-tool-aimed-mssps <div class="node-body article-body">IKANOW 2.0 offers multi-tenancy, enterprise scalability and can be customized to the precise needs of each user.</div> <p><a href="http://mspmentor.net/msp-mentor/open-source-information-security-tool-aimed-mssps" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/open-source-information-security-tool-aimed-mssps#comments MSP Mentor Thu, 21 Jul 2016 01:49:00 +0000 68291 at http://mspmentor.net <p>Risk event screen of the IKANOW 2.0 information security analytics platform.</p> Courtesy of IKANOW. Microsoft Shares Soar After Cloud Spurs Earnings Beat http://mspmentor.net/msp-mentor/microsoft-shares-soar-after-cloud-spurs-earnings-beat <div class="field-byline"> Ian King and Dina Bass | Bloomberg </div> <div class="node-body article-body">Shares jumped nearly 6 percent, a day after the tech giant reported that revenue doubled for its Azure cloud division and profit blew away analysts estimates in the quarter ended June 30.</div> <p><a href="http://mspmentor.net/msp-mentor/microsoft-shares-soar-after-cloud-spurs-earnings-beat" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/microsoft-shares-soar-after-cloud-spurs-earnings-beat#comments MSP Mentor Wed, 20 Jul 2016 15:12:00 +0000 68311 at http://mspmentor.net Thinkstockphotos.com Google Offers Automated AI Customer Service to Cloud Clients http://mspmentor.net/msp-mentor/google-offers-automated-ai-customer-service-cloud-clients <div class="field-byline"> Jack Clark | Bloomberg </div> <div class="node-body article-body">The moves are part of a broader push to use its lead in artificial intelligence technology to create better services and products for users of Google Cloud Platform.</div> <p><a href="http://mspmentor.net/msp-mentor/google-offers-automated-ai-customer-service-cloud-clients" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/google-offers-automated-ai-customer-service-cloud-clients#comments MSP Mentor Wed, 20 Jul 2016 05:02:00 +0000 68301 at http://mspmentor.net Thinkstockphotos.com MSPs Warned of BYOD Security Threat From Pokémon GO http://mspmentor.net/msp-mentor/msps-warned-byod-security-threat-pok-mon-go <div class="node-body article-body">A design flaw is raising fears about the safety of sensitive data on enterprise and BYOD mobile devices that might be used to play the game.</div> <p><a href="http://mspmentor.net/msp-mentor/msps-warned-byod-security-threat-pok-mon-go" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/msps-warned-byod-security-threat-pok-mon-go#comments MSP Mentor Wed, 20 Jul 2016 03:25:00 +0000 68271 at http://mspmentor.net The Doyle Report: Revenue Falls at Microsoft and IBM, “Crunchy Bits” from CompTIA’s Recent MSP Study and a ChannelCon Update http://mspmentor.net/managed-services/doyle-report-revenue-falls-microsoft-and-ibm-crunchy-bits-comptia-s-recent-msp-stud <div class="field-deck"> How concerned should we be that revenue is falling at two of tech’s biggest giants? </div> <div class="node-body article-body">In this edition of The Doyle Report: sales at fall at IBM and Microsoft, some fast facts that didn’t make it into the final edition of the 5th Annual Trends In Managed Services, and an update on the upcoming ChannelCon event in Hollywood, Fla., at the end of the month.</div> <div class="field-stocksymbols"> <span>Stock Symbols:&nbsp;</span> IBM MSFT CSCO </div> <p><a href="http://mspmentor.net/managed-services/doyle-report-revenue-falls-microsoft-and-ibm-crunchy-bits-comptia-s-recent-msp-stud" target="_blank">read more</a></p> http://mspmentor.net/managed-services/doyle-report-revenue-falls-microsoft-and-ibm-crunchy-bits-comptia-s-recent-msp-stud#comments Managed Services Tue, 19 Jul 2016 22:55:00 +0000 68261 at http://mspmentor.net <p><strong>Price of Admission: Calculating Customer Acquisition Cost, CompTIA</strong></p> The MSP's Guide To Closing SaaS Deals http://mspmentor.net/blog/msps-guide-closing-saas-deals <div class="node-body blog-body">So, you’re looking to start or improve your efforts in selling SaaS solutions? The first thing to understand is that selling SaaS isn’t intrinsically different from selling anything else. All the old sales rules still apply broadly to SaaS; it’s merely a matter of tweaking the finer details of your techniques to give yourself the best chance of closing more cloud deals. </div> <p><a href="http://mspmentor.net/blog/msps-guide-closing-saas-deals" target="_blank">read more</a></p> http://mspmentor.net/blog/msps-guide-closing-saas-deals#comments Guest Bloggers Cloud Datto SAAS sales techniques software as a service MSPmentor Blog Tue, 19 Jul 2016 16:06:00 +0000 68251 at http://mspmentor.net 5 Best Practices for Outsourcing Cybersecurity http://mspmentor.net/guest-bloggers/5-best-practices-outsourcing-cybersecurity <div class="field-byline"> Mike Baker </div> <div class="node-body article-body">There are many benefits to outsourcing information security but there are issues that organizations should consider when choosing a cybersecurity vendor.</div> <p><a href="http://mspmentor.net/guest-bloggers/5-best-practices-outsourcing-cybersecurity" target="_blank">read more</a></p> http://mspmentor.net/guest-bloggers/5-best-practices-outsourcing-cybersecurity#comments Guest Bloggers Tue, 19 Jul 2016 03:18:00 +0000 68241 at http://mspmentor.net <p>Security operations center (SOC) at managed security service provider (MSSP)&nbsp;Mosaic 451.</p> Courtesy of Mosaic 451 ‘Cyber-Liabilty’ Insurance Covers New Risks to MSPs http://mspmentor.net/msp-mentor/cyber-liabilty-insurance-covers-new-risks-msps <div class="node-body article-body">Channel firms remain slow to embrace policies that guard against costly threats posed by managing data and other emerging service offerings. </div> <p><a href="http://mspmentor.net/msp-mentor/cyber-liabilty-insurance-covers-new-risks-msps" target="_blank">read more</a></p> http://mspmentor.net/msp-mentor/cyber-liabilty-insurance-covers-new-risks-msps#comments MSP Mentor Tue, 19 Jul 2016 01:53:00 +0000 68231 at http://mspmentor.net Thinkstockphotos.com