LogMeIn has expanded the Android support capabilities of its LogMeIn Rescue remote support solution. Here are the details.
LogMeIn CEO Bill Wagner
The Boston-based remote access software company has incorporated support for all Android 5.0 and 6.0 devices, including smartphones and tablets, into its latest LogMeIn Rescue release.
LogMeIn Rescue offers an online interface that a managed service provider can deploy to ensure its service technicians can conduct remote support sessions.
And with the expansion of LogMeIn Rescue's Android support capabilities, service technicians now will be able to address more than 75 percent of the world's mobile devices, LogMeIn noted.
Dave Campbell, LogMeIn's senior director of product management, said the expansion of LogMeIn Rescue's Android support capabilities also ensures service technicians can use LogMeIn Rescue to "provide quick and easy support for the widest variety of devices."
"[This] announcement underscores our commitment to Android customers and showcases a huge step in helping to ensure nearly all mobile users have access to cutting edge customer support," he said in a prepared statement.
LogMeIn intends to explore innovative ways to support MSPs and other customers across the globe as well.
"In 2016, we will enable professionals to collaborate in new ways, help people be more productive and secure by solving the challenges of identity and access management, and empower companies to support their customers and products in an increasingly connected world," LogMeIn CEO Bill Wagner said in a prepared statement.
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