The two-way integration between Managed Workplace and Axcient's hybrid cloud-based data backup, disaster recovery, and business continuity solution allows MSPs to monitor the overall health and status of an end-client's backup and data protection system. MSPs can also identify protected, potentially unprotected, and at-risk sites through the new Service Module. The success and failure of backup recovery jobs can be determined through Level Platforms' Managed Workplace dashboard.
Axcient CEO Justin Moore said the new integration would help MSPs better serve their customers. "Businesses are increasingly turning to managed service providers for solutions to eliminate data loss, avoid IT downtime and keep applications up and running at all times," he said. "Our deeper integration with Level Platforms combines the leading RMM platform and the best data protection solution within a single interface. This ensures our joint partners can help their customers avoid losing revenue, reputation and data by getting them immediately back up and running after a system failure or disaster."
With Services Modules, MSPs can view the status of participating vendor's products or services through the Level Platforms Managed Workplace dashboard. According to the company, numerous hardware, software, and cloud services vendors are now enrolled in the Technology Integration Program (TIP) initiatives program, leveraging integrated workflow management and combining data from both Managed Workplace and their own sites. To learn more about the Level Platforms Vendor Alliance program, visit the company's website.
Level Platforms will hold its 2013 MSP Community Summit on June 17-19 at The Cosmopolitan in Las Vegas, offering partners training, education, and community collaboration.