First, the news:
Marriott International is announcing it will offer telepresence technology in its hotels worldwide, using AT&T's fully-managed AT&T Telepresence Solution. Cisco TelePresence(TM) technology will enable Marriott to offer customers the widest array of meeting options, whether in-person, virtual or both.There's a simple message here for MSPs: You need to master video. Fast. As your customers begin to spot TelePresence services in major hotels, they will begin to ask you about lower-cost video services for their own businesses.
At first, TelePresence was cost-prohibitive for many MSPs and their customers. A typical TelePresence video conferencing room could cost $300,000 or more to deploy, plus ongoing monthly service management fees. Gradually, Cisco Systems, Hewlett-Packard, LifeSize Communications and other companies have introduced lower-cost TelePresence options.
Now, major service providers and hotels are jumping into the action, offering TelePresence services to hotel guests for a flat hourly fee.
According to a press release:
Initially, Marriott plans to locate telepresence meeting suites in 25 global gateway cities, including New York, San Francisco, Washington, Hong Kong, Shanghai, Frankfurt and London, in its Marriott Hotels & Resorts(R), JW Marriott Hotels & Resorts(R) and Renaissance Hotels & Resorts(R) brands. The first telepresence meeting suites are expected to go live at the end of October.Of course, TelePresence and high-definition video have multiple applications. Many MSPs are starting to offer managed video as a service (MVaaS), which allows retailers, government offices and school campuses to closely monitor their properties.
Follow MSPmentor via RSS, Facebook, Identi.ca and Twitter. Subscribe to our Enewsletter, Webcasts and Resource Center.