Welcome to the seventh-annual MSPmentor 250 list, honoring the world’s top managed services provider (MSP) executives, entrepreneurs and experts. This list is in alphabetical order, split into separate pages.
Background: The list is based on our annual global readership survey plus MSPmentor's daily coverage of the managed services market. For more information about MSPmentor surveys and lists visit http://www.mspmentor.net/top250 (people) and http://www.mspmentor.net/top501 (companies).
MSPmentor 250 List 2014: Honorees T to Z
Ethan Tancredi, President, MySherpa
Tancredi has implemented a metric-centric management style, enabling the whole company to measure and implement changes to meet new goals. His project leadership has lead to a30 percent increase in gross margin on projects.
April Taylor, Sr. Product Manager, ConnectWise
Taylor has enhanced the product release process through the development of ConnectWise’s Agile process that improves the overall quality and speed of releases to customers. Taylor also drove the innovation of ConnectWise 2015.1, which intuitively adapts to user needs, contains multiple new features such as a new user interface and more third-party integrations than ever before. She has revolutionized the way ConnectWise garners product feedback from partners through the development of the Partner Innovation Network (PIN), Product Development Center, and Product Development Lab.
Martin Thurgate, Director, Diamond Information Technology
Thurgate transitioned the company from 'break/fix' to an MSP in early 2007, and has since grown this Australian MSP from 700 PCs and servers under management to 3,120, and increased guaranteed MSP revenue per month from $26,000 to $224,000. The success and growth has forced many competitors to transition to this same MSP model.
Ben Tiblets, Co-President, Consuro Managed Technology
Tiblets and his business partner Kevin Valadez have grown Consuro, a Dell Premier Partner and Microsoft Partner with six competencies (4 gold and 2 silver), from two employees to 26 since its start in 2008. They have expanded the company from its headquarters in Fort Worth, Texas, to offices in Dallas, San Angelo and San Antonio. Sales have grown exponentially with double and sometimes triple digit growth every year since they opened their doors.
John Timko, Director of Marketing, LabTech Software
Timko is the Director of Marketing at LabTech Software and a member of the executive team. He leads the company’s global marketing activities including strategy, branding and product marketing. He has previously served as Director of Marketing for iDatix and for Electronic Learning Products, and as a Direct Marketing Manager for Numara Software.
Vince Tinnirello, CEO, Anchor Network Solutions
Tinnirello is vice-chair of the CompTIA Managed Services Community, a frequent panelist at industry conferences, and co-author of the upcoming book, The Small Business Owners Essential Guide to IT and all Things Digital Version 2. As CEO of Anchor Network Solutions, he's led the company to 12 consecutive profitable years and $2 million in revenue.
Dan Tomaszewski, President, Green Light Business Technology
Tomaszewski has leveraged his sales, marketing, and technical background to build an MSP offering that delivers world class IT services to the SMB market. His company has experienced a 27 percent increase in sales from 2012 to 2013, and growth for 2014 is expected to be 22 percent.
Charles Tomeo, VP of WW Channel and Technical Sales, Webroot
Tomeo has built an MSP-focused sales team at Webroot, with growth of 75 percent year over year. He has also launched a relationship with LabTech Software.
Paul Tomlinson, Managing Director, Mirus
In addition to running his own MSP, Tomlinson is active helping CompTIA to develop its UK channel community. He also regularly speaks on behalf of vendors, sharing industry best practice.
Matt Tomon, CEO, Green Fields Technology
As CEO of Green Fields Technology, Tomon has led the company to it its ninth consecutive year of at least 30 percent growth. In 2014, Green Fields also opened a NOC in Macedonia as well as an office in Australia providing true follow-the-sun support as inclusive for all of our clients across the globe. The company’s IaaS platform has experienced 100 percent uptime for 16 consecutive months and its approach to IT Support and consultancy has helped achieved a 96 percent client renewal rate.
Matt Torrens, Sprout Technologies Ltd
Torrens has co-owned and built Sprout Technologies since 2007, almost tripling the client base, quadrupling the number of employees and growing revenue by 50 percent. 80 percent of Sprout’s new business is through word of mouth or trusted referrals from those who have witnessed his commitment to quality for his clients.
Eric Townsend, Director of SMB and MSP Marketing for the Americas, Intel
Townsend has helped MSPs take advantage of remote management technology to scale services, do more with less, and decrease customer downtime, by showing MSPs and IT consultants how to activate Intel vPro technology of PCs already in their management pool.
Ken Vanderweel, Sr. Director, Service Provider Solutions Marketing, CA Technologies
For more than 10 years Vanderweel has been a consistent champion for service providers. He’s a prolific contributor delivering educational resources not only to partners of CA Technologies, but to the broader service provider community. He played a pivotal role in building the CA Service Provider Playbook (www.mspzone.com), and has led the development of more than 80 guiding resources, including white papers, blog posts, strategy briefs, and more..
Greg VanDeWalker, Sr VP and GM, GreatAmerica Financial Services
VanDeWalker lead the creation of the Hardware as a Rental (HaaR) program at GreatAmerica. HaaR helps MSP's bridge move to a cloud financial model by helping with cash flow and margin enhancement.
David Vaughan, Owner and operator, Micronet Solutions Inc.
Vaughan has doubled recurring revenue in the last 6 months. He is always learning new techniques to solve problems whether it be technical, customer service or marketing.
Andre Vittorio, President, Idealogical Systems Inc.
Vittorio started his company when he was 16 years old. Twenty-one years later he has grown that company into one of Canada's leading hosted virtual desktop service and managed services providers.
Jason Waldrop, CEO, Connected WorkPlace Solutions (CWPS)
Waldrop has helped CWPS increase revenue by 20 percent year over year. He also has led the organization to consistently win the Mid-Atlantic Cisco Partner of the Year Award, competing against 2500 others in the region. Waldrop has led CWPS to become one of the early pioneers and energetic leaders of Cisco's Smart Care program.
John Walker, VP Global Operations, LabTech Software
John Walker is Vice President of Global Operations for LabTech, where he is responsible for support, consulting, documentation, support website and internal operations. Before LabTech, he worked as a CEO of his managed service practice, providing support and consulting services to some of the UK’s largest private sector clients and actively managing and monitoring in excess of 2000 endpoints.
Chris Ward, Vermont Systems Ltd.
Ward has led a local community of MSPs for over 3 years, and has helped others turn around their own managed services businesses.
Jamie Warner, CEO, eNerds
Warner started MSP eNerds at 22 years old in 2000 and bootstrapped with a $10,000 credit card. Fourteen years later, eNerds has grown organically to 35 staff with offices in Sydney, Melbourne, Brisbane and Sri Lanka and is targeting $7M in revenue in 2014/15.
Ted Warner, President, Connecting Point of Greeley
Warner’s Connecting Point has consistently grown managed service revenue year over year and increased all-in-seat price each year (AISP exceeds $120 per seat). Recurring revenue exceeds $2 million. Warner has also been a pioneer in including hardware as a service (Haas) into Connecting Point's managed service agreements. His leasing company, Point Capital LLC, has enabled Connecting Point to provide over $1M in HaaS assets in place in client environments.
Alex Webb, CEO, F12 Networks Inc.
Webb is a pioneer in Managed Services, specifically F12's unique Hardware as a Service program. He is respected and trusted in the MSP community, and often looked to for advice and mentorship from other business owners. He works closely with vendors and other industry leaders to help advance F12 and the community as a whole.
Stephen Webster, Chief Technology Officer, MRE Consulting
Webster founded and ran StratITsphere, a two time CRN Next-Gen 250 MSP, Houston's 2nd fastest growing Tech Company in 2012, and number 147 in the 2012 MSPmentor 200 North America Edition top Managed Service Providers. He has gone on to build MRE's MSP practice, growing it from a #397 ranking in the 2013 MSPmentor 501 Global Edition to number 272 on the 2014 MSPmentor 501 Global Edition list -- highest-ranked managed service provider based in Houston. Webster is on pace to double MSP revenues from 2013 to 2014 for MRE.
August Wehrmann, VP of Research & Development, N-able by SolarWinds
As the head of R&D at N-able (the man behind the technology), Wehrmann brings the vision of managed services to life, not only for N-able, but also for the IT services industry as a whole. He has been the guiding force behind N-able’s ability to transition traditional break-fix resellers around the world to a whole new way of doing business using the company’s N-central remote monitoring and management (RMM) and MSP automation technology platform. He joined N-able in 2003 just as the company launched, and has been working steadfastly to evolve the N-central technology platform ever since.
David Wilkeson, CEO, MSP Advisor
Wilkeson helped take a 12 person break-fix organization to an 85 person MSP and cloud services powerhouse (Data Recovery Services LLC aka DRS in Youngstown, OH). After selling his shares to his partners in 2013, he has spent his time coaching a number of MSP's throughout North America, primarily focusing on stronger balance sheets through operational excellence.
Boris Wilkitzki, Managing Director, Computer & Network Solutions Ltd.
Wilkitzki transformed his company starting in 2010 and to increase managed service contracts from $30,000 per year up to $1 million per year. Through RMM and PSA integration he increased utilization from 50 percent to 90 percent in 2014. He now a staff of 19 and growing across Auckland, Wellington, and Christchurch. In January he will expand to the Australian market.
Tony Williams, Certified Coach, TruMethods
Williams built an industry leading MSP (Riata Austin TX) which was acquired by White Glove and then Mindshift. He was the operational genius behind Riata and White Glove. He now shares that experience and knowledge through the TruMethods coaching platform.ß
Scott Wilson, Co-founder/CEO, Marathon Consulting
Wilson’s Marathon Consulting earned a spot on the 2014 Inc. 5000 list with an 88 percent growth rate from 2010 to 2013. Scott presented two breakout sessions and was part of an expert panel at the 2014 IT Nation conference. Marathon was selected as one of the 30 Best Places to Work in NYC Tech by Internet Week New York.
Chris Wiser, Founder/CEO, TechSquad IT
Wiser and his team at TechSquad IT more than doubled sales in 2013 vs. 2012, and also announced a partnership with Bigger Brains to create a new MSP-focused marketing enhancement program called BiggerMSP. Through the BiggerMSP program, TechSquad IT works with MSPs who would like to provide unique online “teacher/learner” style training as a bundled package for their SMB clients. In addition, Chris is co-author of The Tech Multiplier, which reached best-seller status in six Amazon.com categories. The book features proven secrets and strategies from some of the world's leading entrepreneurs, such as how to realize maximum sales and profits in an uncertain and changing economy. Late last year, Chris was the subject of a documentary film titled, “The IT Guy,” which was broadcast on a nationally syndicated cable television channel.
Scott Young, President, PennComp LLC
Scott purchased PennComp LLC in 2008 and has more than doubled the size of the company. He is a facilitator for a peer group (HTG) and has been voted as a “Go-Giver” by members in his group. Under Scott’s leadership, PennComp has garnered distinguished honors such as inclusion to the Inc. 1000 list of America's Fastest Growing Companies, 100 Fastest Growing Companies in Houston, Best and Brightest and Best Companies to Work For. He is a Six Sigma Master Black Belt, Certified Public Accountant and holds several other certifications.",He has been the Co-Chairman of the Ingram Micro Small Business Alliance Council and has been a Facilitator for a peer group called HTG (Heartland Technology Group)
Robert Zehnder, President, Hodgson Consulting & Solutions
Zehnder is author of “The Business Owner's Essential Guide to I.T. & All Things Digital”. He has been consistently honored for his strategic role in developing certification exams for Citrix Systems as well as recognition as a Citrix Subject Matter Expert (SME).
Dee Zepf, Vice President of Product and Technical Services, Continuum Managed IT Services
Zepf is responsible for driving Continuum’s product strategy and helping to ensure that the company’s partners get the absolute most out of its platform. Part of Dee’s charter is technical enablement and education for partners. She has invested heavily in improving ContinuumU, an online training resource, and in 2014 launched a full certification program. To date, 2,322 users have completed 17,757 courses in ContinuumU.
Gregory Zolkos, CEO, Atlas Professional Services
Zolkos has led his company to a two years growth rate of 56 percent and 42 percent respectfully. He has been named to the Tampa Fast 50 for two years in a row, the Florida Fast 100 and the Inc. 5000. His company maintains a 99 percent customer retention rate.
Martin Zuurbier, CTO/COO, Elephant Talk Communications Corp.
Zuurbier and his team have created Software DNA 2.0 Platform, which hosts several million of MNO-subscribers in Spain and Mexico.