What do you get when you integrate mobile device management (MDM) and IT service management (ITSM)? Matrix42, a provider of workplace management solutions. To give organizations greater visibility and control over their mobile assets, Matrix42 integrates both MDM and ITSM to implement BYOD (bring your own device) policies and self-provisioning for employees.
According to the company, Matrix42 Workplace Management enables the management of physical, virtual and mobile environments. A holistic solution is created through the combination of client lifecycle, cloud, SaaS, virtualization and service management for transparent access to data. Matrix42 software manages more than six million clients.
Even though this specific combination provides employees with flexibility in the devices, IT administrators can still ensure all mobile devices connected to the network are inventoried, secured and managed within company policies. Device location and data wiping are useful features given to users.
Additional features are below:
- Workflow management processes for approving and provisioning services
- Integration with Matrix42 Enterprise Manager
- Updated iPhone app for users
- Addition of Polish user interface
Matrix42 recently made it onto the Gartner Magic Quadrant for Client Management Tools. More information about Matrix 42's partner program is here.