PacketTrap MSP already runs on-premises. The cloud version will deliver closer ties with PacketTrap PSA, a professional services automation (PSA) platform that Quest acquired last year. Together, PacketTrap hopes the cloud-based PSA and MSP solutions deliver end-to-end monitoring and business management services for MSPs.
Both Dell and Quest Software are working hard to keep employees focused during the Dell-Quest merger and integration process.
- On one hand, Dell and Quest have assembled an integration team -- featuring executives from both companies -- to sort through product integration and organizational priorities.
- On the other hand, the companies continue to operate separately until the deal is finalized in Q3. Quest this week announced more support for NetApp, the latest sign that Quest will continue to partner with Dell's rivals.
Meanwhile, Quest yesterday announced Q2 2012 results. Total revenues rose 6.3 percent to $215.7 million for the quarter. But the company had a $31.4 million net loss for the quarter, apparently triggered by M&A expenses.