Also in the new release:
- Track-It! Asset Management, which allows MSPs to retire assets, re-allocate software licenses, track and audit remote licenses on new machines and keep a data record.
- Track-It! Email Conversation Management to streamline help desk conversations across multiple email platforms.
Help desk software and IT service desk solutions continue to garner MSPmentor's attention, especially as MSPs strive to offer personalize service to combat massive cloud services providers in the SMB market.