Donovan joined Nimsoft in February and has already racked up about 45,000 in frequent flier miles, meeting with MSPs and helping to focus on business growth opportunities. The Nimsoft software portfolio includes IT monitoring and IT service management software -- both on-premises and in the cloud.
Donovan arrives at Nimsoft amid some company transitions. Chris O’Malley — most recently CEO of CA’s Nimsoft business — exited the company in March, and Nimsoft's sales, technology and business leaders now report directly into CA Technologies. And CA Technologies is connecting the dots between its mid-market software platforms -- including Nimsoft, ARCserve (backup) and AppLogic (cloud services software).
Donovan ranks among the rare MSP veterans who carved out a niche in a vertical market -- health care -- to drive growth and attract a major buyer (mindSHIFT). Donovan has a range of MSP software experience, having embraced Autotask and Level Platforms at Alpheon. But he also kept an eye on the mid-market, and started to evaluate software solutions that specifically target larger MSPs and mid-market data center management. Hence, his connection info Nimsoft.