Company Overview: Autotask has become the #1 provider of web-based IT Services Management Software, used by thousands of IT service professionals worldwide. Autotask’s success is based on its proven ability to help IT service professionals automate and manage people, projects, and processes more efficiently and to run their businesses better and more profitably.
Autotask has been designed specifically for use by IT Service providers and Managed Service Providers (MSPs) and is crafted to fit their business model. While Autotask provides tools to help every employee function more productively, it also offers reporting capabilities that managers need to analyze profitability in real time. Any company that needs to manage workforce resources efficiently and service customers will find that Autotask will help maximize ROI.
Guided by a highly respected, technically astute management team, Autotask has enjoyed accelerated growth throughout its history, a reputation as an industry pioneer, and is viewed as an excellent place to work. Autotask has one numerous awards for product development and achievement in business. For more information, go to www.autotask.com.
Product description: Running your IT business the old way? Time to Automate with Autotask.
Still using MS Outlook, whiteboards, home-grown solutions, or disconnected stand-alone applications that don’t talk to each other? Autotask automates the business processes you use every day to manage your IT services portfolio. Our award-winning, web-based solutions combine service desk, project management, dispatching & CRM. The result is increased efficiency, performance and profitability you can measure.
Autotask solutions automate processes throughout the customer lifecycle to:
- Increase the billable hours you capture
- Integrate your critical business applications, and
- Improve customer service with less resources
Autotask can be configured with your processes and workflows to give you the power to track everything you do so that all billable time is captured, and you know what is profitable and what isn’t.
The most affordable solutions: With Autotask, you will get an affordable solution designed specifically to meet the critical business problems faced by an IT company of your size.
Autotask Pro, backed by the experience of more than 18,000 IT solution providers, is designed for all companies, large and small, with more complex service offerings and whose requirements include: project management, Integration with quoting tools ability to dispatch more than 3 technicians, and integration with Microsoft Outlook
Autotask Go! is optimized for the many small IT service companies with 1-3 users that have simple business models. It has all the basic, must-have features you need to Get Organized, and get more work done without hiring more people.
For more information go to, www.autotask.com
