AppNeta's solution focuses on ensuring the performance of applications where performance really matters, such as VoIP, video conferencing, virtualization and web-based services, providing a view into end user experience. Called the PathView Cloud network performance service, the solution lets MSPs see across multiple customer infrastructures in a single view and then pinpoints problems and their causes.
AppNeta CEO Jim Melvin told MSPmentor that monitoring the end-user experience is critical when it comes to applications such as VoIP and video conferencing. MSPs must make sure these types of applications work before rolling them out to customers. AppNeta's new MSP partner program is designed to bring these benefits to managed service providers through a pricing model that MSPs had requested.
The new program includes the following:
- Network assessments
- Continious monitoring
- Proactive troubleshooting
- Scheduled reporting
- Centralized dashboards and alerts
- Cloud-delivered implementation and automatic service upgrades
- White-labeled custom-branded interface
- Utility-based monthly recurring revenue (MRR) model
Free trials of PathView Cloud network performance management service are available today at www.appneta.com.