Sales

Your sales team knows how to sell IT solutions. But they’ve never evangelized managed services to your existing and target customers. Further complicating matters, your sales team is worried about their compensation under a managed services model.  Get Started: Register to enter our Resource Center, where you’ll be able to download numerous guides to building and running your managed services business. And check back often. We post new guides in the MSPmentor Resource Center every week.

Nimsoft Confirms Speculation: Another Record Quarter

Nimsoft CEO Gary ReadNimsoft CEO Gary Read back on July 7 hinted that the managed service platform provider had just completed another record quarter. Apparently, Read wasn’t exaggerating the situation.

And that’s good news for the broader managed services market. Read More >

What Is Managed Services 3.0?

Cisco Systems Senior Director Al Safarikas, Autotask CEO Bob Godgart and THINKstrategies Managing Director Jeff Kaplan each work for vastly different organizations — massive, midsize and small companies. Still, they have something in common: They are evangelizing the move to next-generation Managed Services.

So what is Managed Services 3.0? Marketing hype, or a true shift in the MSP market? Here are some key thoughts from Godgart, Safarikas and Kaplan.

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Managed Services Sweet Spot: Small Businesses With 20 to 100 Employees

Small businesses with 20 to 100 employees are the most ideal targets for managed service providers, according to Dan Shapero, senior VP of marketing at Kaseya. Dan made that statement during lunch with me on July 21. I was quick to agree with Dan. But why? Was I guilty of shaking my head in agreement without really crunching the numbers?

Is there a solid, logical reason why MSPs should target small businesses with 20 to 100 employees? Actually, yes. Here’s the quick reasoning. Read More >

Kaseya: Another Record Quarter?

While speaking with a few trusted sources on July 21, I heard Kaseya has generated record quarterly revenue in North America and Europe, among other regions. Sales were also strong and continued to grow in Australia. Here’s a bit more on the rumblings, and their implications for the broader managed service market.

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Profiting From Your Local Chamber of Commerce

As small business owners, many managed service providers join their local chambers of commerce — but they don’t know how to truly build a business relationship with such entities. TechAssist, one of our MSPmentor 100 members, doesn’t suffer from such confusion. The company recently inked a partnership with the DC Chamber of Commerce.

Here’s a look at the relationship, along with some thoughts on how you can build similar partnerships with your chamber of commerce. Read More >

Economic Doom vs. Intel Boom

Pick up today’s paper and you’ll see a stunning contrast between Intel and the broader economy. As economic indicators continue to weaken, Intel has announced record quarterly revenue — providing some welcome news to managed service providers and other IT-centric businesses.

Check out these dramatic quotes about economic conditions vs. Intel’s performance, from USA Today:

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Fannie Mae, Freddie Mac and MSPs

Mortgage CrisisI’m upbeat about the managed services market and the IT channel, but I wonder: Will the mortgage crisis at Fannie Mae, Freddie Mac and IndyMac Bankcorp (among others) begin to impact small business IT spending, lending to small businesses, and the IT channel as a whole?

Unfortunately, I think this is a dangerous time in the history of financial media. Many of us (myself included) spend considerable time reading IT media sites and investment gossip sites that feature perspectives and opinions — rather than in-depth investigative reporting.

If you’re ignoring the financial crisis and hope it goes away, check out some of this coverage:

Read More >

MSPAlliance Launches Leasing Program for Managed Service Providers

The MSPAlliance, working with Varilease, has launched a leasing program for its managed service provider (MSP) membership. Here’s a bit more on the MSPAlliance’s leasing program, along with other MSP industry leasing options. Read More >

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