As you strive to transform from a VAR to MSP, you’ll need to choose the most ideal managed services platform for your business. That’s no small task. There are dozens of MSP platforms from which to choose. Prices, features and functions vary greatly. Get Started: Register to enter our Resource Center, where you’ll be able to download guides to numerous MSP platforms. And check back often. We post new guides in the MSPmentor Resource Center every week.
Still skeptical about Apple’s iPhone for business users? I’m not. And neither is Kaseya, the managed services platform provider. After extensive testing, Kaseya’s IT department has added the iPhone to its list of supported smart phones. Read More >
I’ve spent the past two days at OSCON (Open Source Convention) in Portland, Oregon. There isn’t much managed services news here — or is there? In fact, MSPs can leverage at least five key lessons from the open source movement. Take a look.
While speaking with a few trusted sources on July 21, I heard Kaseya has generated record quarterly revenue in North America and Europe, among other regions. Sales were also strong and continued to grow in Australia. Here’s a bit more on the rumblings, and their implications for the broader managed service market.
I’ll be in Los Angeles Monday afternoon meeting with Dan Shapero, senior VP of marketing for Kaseya. I’ve known Dan for about two years now, and he’s a straight-shooter when it comes to answering key questions about the company or the broader managed services industry. If you have questions, you can post comments below or email me (joe [at] ninelivesmediainc.com).
I spent Wednesday at Zenith Infotech in Pittsburgh. After participating in a Zenith videocast, I sat down with Maurice Saluan, VP of channel management, to get a feel for some of the managed services trends at Zenith. Here are three key takeaways from our discussion. Read More >
Microsoft has announced pricing and partner details for Microsoft Online Services — the company’s software as a service (SaaS) product portfolio. At the Microsoft Worldwide Partner Conference in Houston, the company also pushed downstream with entry-level SaaS offerings for so-called “deskless workers” who don’t spend much time on computers but still need to collaborate with peers.
Here’s a quick overview of the product portfolio, and the implications for managed service providers.
If you’re a managed service provider mulling your VoIP options, keep this in mind: A growing number of customers — especially in Europe — are embracing IP phone systems that leverage open source and Asterisk. In fact, the European market for open source VoIP is growing 70 percent annually, according to one market researcher. Here’s the scoop. Read More >
As part of its ongoing managed services push, Dell hopes to launch a Master MSP strategy in late 2008 or early 2009, MSPmentor has learned. The move has potential implications for anyone involved in managed services. Here are some of the preliminary details, based on a conversation I had with Greg Davis, vice president and general manager of Dell’s Americas Channel Group.
