Manage Monitoring Services Designed for Today’s Infrastructures.

CA Unified Infrastructure Management (CA UIM) equips managed service providers (MSPs) with capabilities for dramatically improving service quality, reducing the costs of IT service delivery, boosting profitability and opening up new avenues for revenue generation in the application economy. CA UIM provides a single, analytics driven solution for developing innovative monitoring service offerings across cloud and hybrid IT infrastructures.  It is the only solution with the most comprehensive coverage and multi-tenant, extensible architecture that MSPs can leverage to develop and deliver differentiated catalogue of premium services.

Unified Analytics

Get unified visibility and preemptive insights into all the IT systems and services of your customer’s infrastructure, whether on premise or in the cloud. This solution also allows you to intuitively and efficiently track status, monitor performance and spot trends from a business or user experience perspective.

Comprehensive Technology Coverage

Deliver new monitoring services, and eliminate the complexity of managing multiple monitoring tools with out-of-the-box monitoring support for physical and virtual servers, applications, networks, storage devices, databases, and end-user services, as well as cloud and big data environments.

Multi-Tenant Architecture Designed for MSPs Like You

Efficiently scale and personalize service offerings for any number of clients with the solution’s unique bus-based, multi-tenant architecture. This architecture provides reliable data collection and fast delivery of new monitoring services, without having to disrupt existing deployments.

Intelligent and predictive alerting

Features like dynamic thresholds reduce false alerts and team fatigue. Advanced predictive analytics proactively identify issues before user experience suffers. It also shows you a prioritized list of server problems that represent situations your operations team should watch.

SLA Management

As an inherent, fully-integrated functionality, UIM includes availability, performance and SLA compliance management for your client’s critical business services.

Powerful SDKs and APIs

Get the automation and extensibility required to integrate with other IT operations tools and create service offerings that drive incremental revenue and client satisfaction.


To visit our Resource Center and access CA UIM downloadable content click here.