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Oct 20, 2017

Avoiding the PSA Tool Paradox

It’s almost ironic. MSPs look to professional services automation (PSA) tools to gain control, but in many cases, it is the PSA tool that has control....More
Oct 20, 2017

How to Prepare Your Customers for National Cybersecurity Awareness Month

While MSPs do not need a reminder to practice good cybersecurity habits, we cannot always say the same for end users....More
Oct 20, 2017

HIPAA Compliance 101: Understanding Email Security in the Healthcare Industry

Compliance with HIPAA often keeps healthcare professionals up at night, and there is a great deal of misunderstanding and confusion on the topic....More
Oct 06, 2017

How MSPs Can Boost Client Protection (and Their Own Bottom Line) with Security Awareness Training

One aspect of client security that MSPs tend to overlook is user education. Security Awareness Training is key because users are your front line of....More

6 Reasons It Makes Sense to Provide Sales Training to Techs

Techs often are right there as a need occurs, giving them a huge “right timing” advantage in the sales process....More
Sep 29, 2017

Secure the Total Network: Data, Devices and People

The new release of Avast Business Managed Workplace offers our channel partners a new competitive advantage with the right tools to differentiate....More
Sep 29, 2017

Is Your Company Name Stifling Your Branding Efforts?

A successful brand doesn’t burden the company it represents but provides a vehicle for unlimited growth opportunities....More
Sep 29, 2017

Intelligence to Stay Ahead

The threat landscape continues to increase in sophistication. With a simple tweak, attackers can create a new malware variant to use to infect....More
Sep 29, 2017

Effective Patch Management Requires a Well-Defined Strategy

Patch management addresses software and system vulnerabilities that cyber hackers exploit to break into networks, lock users out of their computers....More
Sep 27, 2017

Customer-Focused Go-To-Market Strategies for Growing Your Service Provider Business

Are you inside out? No, I am not talking about your laundry—I am talking about your go-to-market approach....More
Sep 26, 2017

MSPs: Mastering Bare-Metal Restores

It’s never a safe idea to not take a proactive approach when performing bare-metal restores with your managed clients....More
Sep 26, 2017

Microsoft Uber-Bundles, Business Apps Offer Significant Opportunities for Providers, Clients

IT pros will quickly grasp the significance of the new Microsoft 365 uber-bundles, but it was with some surprise that I found myself preoccupied with....More
Sep 22, 2017

The Benefits of Selling Bundled Managed Services

Bundling services gives MSPs an opportunity to demonstrate the value of their services in a straightforward way....More
Sep 15, 2017

Veeam Availability Suite Added to IBM Cloud for VMware Solutions Portfolio

Integration of Veeam backup and replication deployment gives customers full administrative access to Veeam console....More
Sep 14, 2017

What Is PuTTY? (And What You Need to Know about Elliptic Curve Cryptography)

Updates to PuTTY in 2017 include the availability of a 64-bit client and support for elliptic curve cryptography....More

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