Ninety-one of the world's top 100 managed services providers (MSPs) offer backup and disaster recovery (BDR) services to their customers, according to MSPmentor research. But thousands of emerging and aspiring MSPs are still trying to build BDR business practices. What technical questions should you be asking? And how do you build a business continuity practice that generates recurring revenues with healthy profit margins? We will cover those and other questions in our newly launched Backup and Disaster Recovery InfoCenter (www.MSPmentor.net/BDR). Here's what else you should expect.

The BDR InfoCenter will cover both on-premises and cloud considerations for MSPs. It blends MSPmentor's exclusive editorial coverage with custom media from the InfoCenter's exclusive sponsor, Datto -- which promotes business continuity for businesses of all sizes. Datto was ranked No. 38 on the most recent Inc. 500 list, which tracks the fastest-growing privately held companies in the United States. With a three-year growth rate of 5,554 percent, Datto has more than 4,000 channel partners focused on protecting customer information.

On the editorial front, Contributing Managing Editor Jessica Davis continues to drive MSPmentor's overall BDR coverage. And Associate Editor CJ Arlotta will offer his insights to the InfoCenter multiple times weekly. Coverage areas will include MSPmentor's views and guidance on:
  • Breaking News: As MSPs navigate weather alerts and Acts of God, MSPmentor will offer timely best-practices for protecting customer data during hurricanes, tornadoes and other high-impact events.
  • Industry research: In addition to BDR data from our sixth-annual MSPmentor 100 report (coming February 14, 2013), we will dissect BDR-related research from Forrester, Gartner, IDC and others.
  • Business Models: How MSPs can best develop recurring revenue business models for storage, BDR and hybrid cloud services.
  • Best Practices: What are the key elements to a business continuity plan? And how can MSPs work with customers, in a consultative manner, to develop and test such plans?


On the contributed content front, sponsor Datto will offer MSPmentor's readers a range of BDR business and solutions guidance contained in white papers, videos, guest blogs, and Twitter updates -- including insights from CEO Austin McChord, VP of Global Marketing Dana Prestigiacomo, and Marketing and Channel Relations Director Shannon Kohn. As industry insiders know, Kohn is one of the highest-profile influencers at a range of MSP-oriented events each year.

Additional InfoCenters are set to debut this year across each Nine Lives Media brand: MSPmentor, The VAR Guy and Talkin' Cloud. For information send me an email (Amy.Katz@Penton.com).