Amazon's MayDay button (live tech support on Kindle Fire HDX tablets) is forcing MSPs to rethink their long-term IT help desk support strategies as consumer and mobile user experiences continue to evolve rapidly.
GFI Software (GFIS) hoped to raise roughly $79 million in an IPO (Initial Public Offering) today (Friday, Nov. 22). The IPO was postponed, however. Here's the update for managed services providers (MSPs), potential GFIS investors and customers.
How can MSPs build profitable IaaS cloud businesses while competing with Amazon AWS? Register now and join our webcast today (Thursday, Nov. 21 at 11am ET/8am PT). IBM's SoftLayer team and two successful channel partners will share their business insights and answer your questions.
At IT Nation 2013, MSP industry leaders and influencers gathered quietly for a secret, unplanned sit-down. Five hours later, the leaders went their separate ways. Perhaps forever. So what was discussed behind closed doors?