Jessica Davis

Executive Editor,

Jessica Davis is MSPmentor's top editor. She's spent her career covering the intersection of business and technology.  She's also served as Editor in Chief at Channel Insider and held senior editorial roles at InfoWorld and Electronic News.

2015 Technology Predictions: An MSP Perspective 1
Somehow it got to be the week December 15, which seems crazy to me because wasn’t it just last week that I was already breaking my week-old New Year’s resolutions? But end of year means that it’s time for prediction stories about 2015. What events and trends will rock the managed services world in 2015? Here’s this humble blogger’s take.
MSP Quick Poll: Technology Game Changers for 2015
As 2015 approaches, we want to hear from managed service providers (MSPs) on what you believe the top technology trends will be in the new year. So please take our instant poll.
MAXfocus Looks at Managed Services Trends for 2015
In this FastChat video, MSPmentor spoke with MAXfocus General Manager Alistair Forbes about new research from the company about what MSPs should expect in the market next year.
AVG Technologies Gains Top Channel Executive
AVG Technologies (AVG) seems to have landed a top channel executive as its new VP of Global Channel Sales.
Stand Up and Be Counted: MSPmentor 501 Survey Now Open 2
It's that time of year for managed service providers (MSPs) to show us what you've got. MSPmentor has opened its annual survey used to rank the top 501 MSPs in the world. We'll also recognize the top MSPs in specific world geographies, small business MSPs and emerging MSPs, among others. So stand up and be counted.
Report: Google Glass Gets Intel Inside, Targets Business Verticals
Google (GOOG) may go with Intel (INTL) inside the next version of Google Glass, leveraging the reputation of the processor chip stalwart to promote the next generation of its wearable technology to business verticals such as healthcare. The business market, and particularly verticals, have always shown the most promise for this technology, in this blogger’s opinion. Here's why.
7 Blogs We Didn't Write, November 2014 Edition 2
November was a busy month for us at MSPmentor. Indeed, there’s still quite a lot of information from IT Nation and other places that we haven’t had time to cover yet, so in the tradition of MSPmentor, here are 7 blogs we didn’t get a chance to write, November 2014 edition.
Quosal Roadmap Features Deeper Integrations with ConnectWise, Salesforce
Quosal's Kent McNall took MSPmentor on a tour of its Order Porter feature when we sat down with him at the recent IT Nation event. Here's what we learned about the technology and Quosal's future roadmap.
Datto CEO McChord Takes Expansion Message on the Road
Datto CEO Austin McChord is taking his message about his company's expansion in Rochester, New York on the road. McChord recently appeared on a local news show in Rochester, talking about Datto's expansion there. Here are the details.
GridVision IT Management Platform Goes GA
GridVision has made its disruptively priced IT monitoring and management service generally available to managed service providers (MSPs). The company launched it publicly last week in conjunction with the AWS re:Invent conference in San Francisco. Here are the details.
eFolder Anchor Scores Major Customer Win: HTG Peer Groups
Cloud-based file sync and share provider eFolder has announced a huge customer win – HTG Peer Groups, an organization whose members are some of the most influential and pioneering managed service providers and IT service providers.
IT Nation 2014: ConnectWise Platform Adds RESTful APIs, Adopts Agile Development
ConnectWise has added RESTful APIs and adopted an Agile development process to speed additions to its platform. That means MSPs will see features developed faster, and will get more input into getting the features they want put into the platform sooner. I spoke with executives heading up these efforts this week. Here are the details.
IT Nation 2014: ConnectWise Integrates, Updates, Simplifies
ConnectWise CEO Arnie Bellini announced several updates to the professional automation services platform during his keynote address at IT Nation in Orlando today. Among the many updates are integrations that simplify and speed cloud migrations, improvements to the user interface, email tagging for service tickets, integration with customers’ Active Directory to let technicians identify users, and more.
HTG Peer Groups: A Look Inside Meetings, and Plans for 2015 3
HTG Peer Group members are some of the most successful managed service providers in the industry, and with good reason. They set goals and are accountable for them to other members of their peer groups. MSPmentor got a look inside the meeting rooms and met with HTG leadership to find out the plan for 2015. Here are the details.
What Super Power Do Vendor Channel Executives Wish They Had?
HTG Peer Group members converged on Orlando this week for their Q4 meeting and serious business discussions. But the mood was lighter the first evening as Captain America spoke with vendors about their super powers. Here's what happened.
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