Jessica Davis

Executive Editor
Nine Lives Media, a division of Penton
Articles by Jessica Davis
MSP Creates Real Time Business Dashboard for ConnectWise
CWDash is a real-time dashboard for ConnectWise data is in use by 6500 MSP employees across dozens of MSP businesses. It provides several different views of the business for users from technician to sales rep to dispatcher to owner, providing instant answers to key business questions.
Monitoring MSFT: Custom Windows XP Support Price Cuts, Big Data Office Vision
What happened with Microsoft (MSFT) while you were away on vacation last week? While many people took the week off, this blogger spent her time getting this and other updates ready for you. We’ll talk Windows XP, Office “Mix,” and take a look at vision-type statements from Microsoft CEO Satya Nadella. Here’s what happened with Microsoft last week.
Piriform, Greater Intell Offer CCleaner Module for Kaseya Platform
Piriform’s CCleaner Business Edition (BE) PC optimization tool will now be available as part of a module that is integrated with the Kaseya IT management platform. The module is offered by Piriform development partner, Greater Intell, which has created several add-on modules for the Kaseya platform.
Monitoring MSFT: Heartbleed Haven, Enterprise Mobility Suite, XP's End
Were Microsoft (MSFT) services affected by the Heartbleed OpenSSL vulnerability? And what else is new with the software giant in the days after XP’s end-of-support, the week after the Build conference, and as we look forward to the rest of 2014 under a new CEO. And did you hear the nasty thing one cloud CEO said about SharePoint? Here’s what’s going on with Microsoft.
Axcient Free Disrupts Local Backup and Recovery Pricing
Axcient CEO Justin Moore told MSPmentor that Axcient Free is a virtual appliance that can back up three servers and 20 terabytes of data locally and is offered free-of-charge, no strings attached.
Microsoft Channel Veteran Will Knight Joins Rackspace
Microsoft (MSFT) channel veteran Will Knight is taking his channel-friendly DNA over to Rackspace Hosting (RAX) where he will lead the company's channel strategy and drive partner sales. Here's what he told MSPmentor about the shift from on-premise to cloud, how sales training is changing, and what he'll be focusing on in the months ahead.
MSP Talk: Praise for Nadella, Office for iPad; April Fools Favorites
Lots of managed service providers focused on the big news from Microsoft (MSFT) on their company blogs this past week. What was that? That the software giant finally released its Office productivity suite for Apple’s iPad tablet. We took a look at what you were saying about this (hint: loved it) and other news over the past seven days. Here’s a roundup.
Monitoring MSFT: Office on iPad Arrives, Nadella Impresses, Build 2014 Preview 1
Microsoft's (MSFT) new CEO Satya Nadella has launched Microsoft Office for iPad, putting the business-standard productivity suite on Apple's tablet platform first - even before Microsoft's Surface tablet. We've got coverage of the news, plus thoughts on Nadella’s first public appearance as CEO, a preview of Microsoft’s Build developer’s conference, and more.
Amazon Web Services Rolls Out WorkSpaces DaaS Offering
Amazon Web Services (AWS) (AMZN) has rolled out a desktop-as-a-service offering as promised. But is the service, priced between $35 and $75 per user per month, a viable alternative to Office 365 for MSPs?
Kaseya Vulnerability Makes Customers Target of Litecoin Mining Malware
Remote monitoring and management platform company Kaseya has publicly acknowledged a vulnerability with its Virtual System Administrator product, posting a new product vulnerability note on March 24 and saying its customers have been targeted in attacks to deploy bitcoin mining malware in end point Windows-based PCs.
Kaseya Adds New Member to Board of Directors
Kaseya has added a new member to its board of directors – Tom Schodorf, senior VP of worldwide field operations for Splunk Inc. (SPLK). The news comes less than a year after Insight Venture Partners acquired controlling interest of Kaseya.
Axcient Goes Exclusive with Ingram Micro's Cloud Marketplace
Backup and disaster recovery-as-a-service provider Axcient has signed an exclusive distribution agreement with IT distributor Ingram Micro (IM), expanding the existing strategic alliance between the two companies.
MSP Top 501 Profile: Agosto Goes All In With Google Apps
Aric Bandy, is the top executive at Agosto, a Minneapolis-based MSP and cloud service provider (CSP) that ranked 360 on MSPmentor’s 2014 Top 501 list. His company is a Premiere Google Apps partner and has gone all in with Google. Here's a closer look at the life of a Google Apps company.
Monitoring MSFT: Office for iPad, OneNote for All, More Win XP 1
Microsoft’s (MSFT) new CEO Satya Nadella is expected to announce Microsoft Office for iPad at an event in San Francisco on Thursday, March 27. Meanwhile, Microsoft’s expansion of its OneNote application to all OS platforms for free dominated the news last week, prompting pundits to declare MSFT still is the king of the hill in terms of productivity apps.
SolarWinds Exec: How to Get Customers to Let Go of Windows XP
Got customers who still have Windows XP in house? You are not alone. According to a recent poll by SolarWinds of IT professionals (mostly its own customers) approximately two-thirds still have some Windows XP installed in their environments, even as the end-of-support date looms on April 8. So what do you do about these stragglers? We spoke with SolarWinds Head Geek and longtime Microsoft MVP Lawrence Garvin. Here’s what he said.
Guest Bloggers

Sponsored Introduction Continue on to (or wait seconds) ×