Jessica Davis

Jessica
Davis
Executive Editor,
Nine Lives Media, a division of Penton
Articles
Quosal Roadmap Features Deeper Integrations with ConnectWise, Salesforce
Quosal's Kent McNall took MSPmentor on a tour of its Order Porter feature when we sat down with him at the recent IT Nation event. Here's what we learned about the technology and Quosal's future roadmap.
Datto CEO McChord Takes Expansion Message on the Road
Datto CEO Austin McChord is taking his message about his company's expansion in Rochester, New York on the road. McChord recently appeared on a local news show in Rochester, talking about Datto's expansion there. Here are the details.
GridVision IT Management Platform Goes GA
GridVision has made its disruptively priced IT monitoring and management service generally available to managed service providers (MSPs). The company launched it publicly last week in conjunction with the AWS re:Invent conference in San Francisco. Here are the details.
eFolder Anchor Scores Major Customer Win: HTG Peer Groups
Cloud-based file sync and share provider eFolder has announced a huge customer win – HTG Peer Groups, an organization whose members are some of the most influential and pioneering managed service providers and IT service providers.
IT Nation 2014: ConnectWise Platform Adds RESTful APIs, Adopts Agile Development
ConnectWise has added RESTful APIs and adopted an Agile development process to speed additions to its platform. That means MSPs will see features developed faster, and will get more input into getting the features they want put into the platform sooner. I spoke with executives heading up these efforts this week. Here are the details.
IT Nation 2014: ConnectWise Integrates, Updates, Simplifies
ConnectWise CEO Arnie Bellini announced several updates to the professional automation services platform during his keynote address at IT Nation in Orlando today. Among the many updates are integrations that simplify and speed cloud migrations, improvements to the user interface, email tagging for service tickets, integration with customers’ Active Directory to let technicians identify users, and more.
HTG Peer Groups: A Look Inside Meetings, and Plans for 2015 3
HTG Peer Group members are some of the most successful managed service providers in the industry, and with good reason. They set goals and are accountable for them to other members of their peer groups. MSPmentor got a look inside the meeting rooms and met with HTG leadership to find out the plan for 2015. Here are the details.
What Super Power Do Vendor Channel Executives Wish They Had?
HTG Peer Group members converged on Orlando this week for their Q4 meeting and serious business discussions. But the mood was lighter the first evening as Captain America spoke with vendors about their super powers. Here's what happened.
IT Nation: Five Questions I'll be Asking
Next week marks a couple of the biggest events of the year in the managed services market – the HTG Peer Groups Q4 meeting and ConnectWise’s IT Nation, both in Orlando, Florida. I’ll be headed to both, armed with several questions as I meet with top executives. Here’s what I’ll be asking.
Cloud, Partnering and the Channel: Your Perspective Wanted
Are cloud revenues contributing much to your overall top line? And how has the cloud changed your relationship with vendors and other providers? Give us your take on how the cloud and other issues are affecting you and your business, and you’ll be among the first to find out what other businesses are saying about these questions.
GridVision to Launch Disruptively Priced SaaS-based IT Management Platform for MSPs 1
New York-based GridVision is launching a new multi-tenant automation and IT management platform with disruptive pricing designed for small- and mid-sized businesses and for managed service providers (MSPs). MSPmentor spoke with CEO and co-founder Christian Ehrenthal and Product Manager Neil Karnik to get the details.
MAXfocus: Focusing on Managed Security Services
IT security has moved to the very top of priority list for customers recently in the wake of significant high-profile security breaches. MAXfocus (formerly known as GFI MAX) told attendees at its recent MSP conferences that it would put an even greater focus on security services going forward. MSPmentor recently spoke with MAXfocus General Manager Alistair Forbes to dive deeper into the trends around IT security and how MSPs can help their customers.
Call for Entries: 2014 MSP 250 -- Most Influential People in Managed Services
The managed service provider industry is populated by so many smart, innovative men and women. Each year MSPmentor recognizes the most influential executives, entrepreneurs and experts in our MSP250 list. Nominations for the 2014 list are now open. Here are the details.
2014 Talkin' Cloud 100: Cloud Service Providers Post Big Gains
Who were the top cloud service providers, cloud aggregators and cloud brokers in 2014? Would it surprise you to learn that one of the top MSP 501 companies made Talkin' Cloud's 2014 list of top 100 Cloud Service Providers? Would it surprise you that CSPs on the 2014 TC100 list saw cloud services revenue gains of 48 percent year over year? Want to know more? Details here.
HP to Split into Enterprise, Personal System Companies
Will HP's plan to split into two companies -- one selling server-side, storage, networking and cloud and the other selling personal systems and printing technologies -- help the company find its Way again? Here's why the split that HP announced is the smartest move the company has made in years.
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