Jessica Davis

Editor in Chief,

Jessica Davis is MSPmentor's top editor. She's spent her career covering the intersection of business and technology.  She's also served as Editor in Chief at Channel Insider and held senior editorial roles at InfoWorld and Electronic News.

MSPmentor 501 Global Edition, Small Business Edition and Regional Lists Released
MSPmentor has posted the MSPmentor 501 Global Edition, Small Business Edition and Regional lists, ranking the top IT service providers and managed service providers in the world. Plus, we look at top vertical markets and how the aggregated annual recurring revenues of the top 501 have grown in the last year. Here are the details.
FAQ: Everything You Need to Know About The MSPmentor 501 and Small Business Edition
Got questions about the MSPmentor 501 List of the top managed service providers in the world? Want to know how we decide whether a company is eligible for the MSPmentor Small Business Edition list? Read on. We've got your answers.
MSPmentor 501: 2015 Global Edition -- Worldwide Company Rankings  2
You've reached the landing page for the MSPmentor 501: 2015 Edition. Here you will find the rankings of the top managed service providers and IT service providers in the world for 2015. We also have regional lists for you and a Small Business Edition List, honoring companies with 10 or fewer employees.
Sales Tactics for Spring: Boost Your Pipeline 
Do your sales strategy and tactics need a boost to break out of the winter doldrums? Is it time for some spring cleaning to get that pipeline and prospects list humming again. Well, you came to the right place. We've collected the best blogs of sales master Kendra Lee to help you get inspired for a superior spring sales season.
Smart Watch Market: Apple iWatch Approaches, But Samsung Leads
As the dust settles around Apple's (AAPL) iWatch announcement from this week about availability and pricing, we took a quick look at the numbers around Apple's new product, as well as the distribution plans.
IT Service Provider Marketing Firm Ulistic Integrates with Autotask, ConnectWise
IT service provider marketing and web site services firm Ulistic has integrated its web site form lead generation with Autotask and ConnectWise professional service automation platforms. The integrations mean leads generate tickets in the PSA systems, creating a smooth workflow that can be tracked. Here are the details.
Axcient Disrupts SaaS Compensation Model with Up-Front Pay for VARs

Backup and disaster recovery technology provider Axcient is making a play for the value added reseller (VAR) market by launching a new and disruptive payment model that matches the typical VAR business model. Axcient is funding its ability to offer this model through a $25 million round of venture capital. Here are the details.

Top Channel Influencers: We Want Your Input 1
Are you a big deal in the channel? Do you know somebody who is? Then we need your help. MSPmentor’s sister site, The VAR Guy is compiling a list of the Top Channel Influencers. Please help us by telling us your top pick.
LogMeIn CEO Michael Simon Comments on LogMeIn Central Price Increase
LogMeIn (LOGM) CEO Michael Simon spoke publicly for the first time this week about the price increase on his company’s LogMeIn Central service. The comments came during a conference call with financial analysts, following the release of the company’s earnings. Here are the details.
LabTech Software To Offer Free Integrated ScreenConnect Remote Control Tool 1
ConnectWise has acquired remote control tool provider ScreenConnect. The ScreenConnect tool will be offered free of charge as a part of LabTech Software's next platform release next month. Here are the details.
Coffee Break: MSPmentor, Past, Present and Future
Happy February, and welcome to my new Coffee Break blog. Going forward this will be a weekly blog where I take a break from the frantic pace and look at the big picture of the managed service provider and IT service provider markets (with perhaps an occasional detour to other topics) and share those thoughts with you.
eFolder Opens Amsterdam Data Center Giving EU Customers Local Option
Meeting a market demand by customers looking for a way to keep their data local and under European Union regulations and laws, eFolder has opened a new data center in Amsterdam. Here are the details of that and the company's international presence and expansion.
AccelOps: The Top Security Trends for 2015
Security breaches were at the top of the news in 2014, and IT service providers and managed service providers (MSPs) have made protecting against these breaches a priority in the year ahead. But what’s the best way to do that? MSPmentor spoke with Dan Turchin, chief product officer for AccelOps, to get some perspective in this FastChat video.
MAXfocus Launches Service Desk 2.0
LogicNow has launched MAXfocus Service Desk 2.0, adding new features such as Service Desk Voice and improving existing functionality. MSPmentor spoke with General Manager Alistair Forbes about this major new release in this FastChat video.
Kaseya 9 Offers Disruptive EMM Price of $1 Per User Per Month
Kaseya has unified its enterprise mobility management (EMM) into a single tool and console, offered either a la carte or as part of its overall RMM suite for $1 per user per month. The company has also invested heavily in a major upgrade of its private cloud infrastructure. Here are the details.
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