Dan Berthiaume

Time-strapped SMBs Need Financial Process Relief
Time is a precious commodity, and the fewer human resources you have, the more precious it becomes. Needless to say, for SMBs, this makes time quite precious indeed.
SMBs Plan to Expand Social, Mobile and Cloud Usage
SMBs plan to expand their usage of cloud, social and mobile technologies in 2013, with impacts on their hiring and marketing activities that should be of interest to MSPs.
Top 10 Small Biz Trends and How MSPs Can Capitalize on Them 1
The Small Business Lab division of Emergent Research recently released its list of top 10 small business trends for 2013, and they contain some surprises as well as some more predictabl
Web Site Security Risk Disconnect: How MSPs Can Help
Although a sizable percentage of U.S. corporations believe their website is secure, a closer look at their security efforts reveals perception does not necessarily meet reality.
Small Business Seeking More Tech Support Help
MSPs serving the SMB tech support market have reason for optimism about the future. According to a new report from Parks Associates, network complexity, growth of cloud services, and BYOD (bring-your-own-device) trends will help drive the U.S. market to a 14.4 percent compound annual growth rate (CAGR) between 2012 and 2016, reaching nearly $25 billion by 2016.
Will 2013 Mark the Year When SMBs Jump on Online Backup? 4
SMBs will seek sophisticated online backup and data recovery capabilities in 2013, according to Zetta.net, a provider of backup/data recovery technology to the SM
Small Business: How to Get It Ready for Engagement Marketing
For MSPs serving the small business / mid-sized business vertical, it is critical to stay one step ahead of IT trends.
Training as a Service: How MSPs Can Help SMBs Grow
Growth is the goal of any business, large or small, but SMBs are under particular pressure to expand in an effort to avoid being swallowed up or pushed aside by larger rivals.
Good Trust Addresses Mobile Identity, Authentication Issues
Mobile devices are rapidly becoming the preferred means of Internet access in both personal and professional settings, as the “bring your own device” (BYOD) trend continues to spread across the business
Big Data Helps SMBs Level Playing Field
Anytime an MSP can help an SMB client level the playing field to compete more evenly with larger rivals, it is a major selling point for their services.
Serving SMBs the ‘Bobby V’ Way – Revisited
Back in January, I wrote a column urging MSPs to serve their SMB clients the “Bobby V way,” i.e., in a manner like Red Sox manager and baseball lifer Bo
InfraScale FileLocker Offers MSPs Secure Collaboration 2
InfraScale, a security platform and services provider, is introducing a new MSP
MSP Opportunity: Mobile Event Marketing for Small Business 2
Small business and medium business that are involved in planning events (and more businesses of all sizes are realizing that “real world” events are a crucial component of all the online/social media brand building) are increasingly finding they want to market those events via mobile, but don’t know how.
Small Business Thwarted by Mobile Security Concerns 1
Concerns about web security are impeding small business and mid-sized businesses from enjoying the full benefits mobile computing and remote workers can offer, according to a new survey of 113 IT professionals at companies with 500 or fewer employees conducted by
Where is Small Business Spending Its Technology Dollars?
SMBs (small and medium businesses) are not typically thought of as IT pioneers.

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