CJ Arlotta

Associate Editor,
Nine Lives Media, a division of Penton Media
6 Things to Know When Hiring for Your Help Desk
Here's what MSPs should look for when hiring someone for a help desk. Just because someone has the highest degree out of all of your candidates, it doesn't mean you should hire them.
6 Backup and Disaster Recovery (BDR) Lessons From October
If you don't remember many BDR lessons from this month — don't worry. We did the work for you by going through our archive and pulling out our top posts.
CTERA Introduces New Channel Program for MSPs
CTERA Networks has introduce a new partner program to assist MSPs with delivering storage, file sharing, mobile collaboration and backup solutions to their customers.
ASCII Atlantic City 2014: What's New for ASCII Members
The ASCII Group unveiled its roadmap going forward for its members at ASCII Atlantic City 2014. Here's what you need to know.
What You Should Know About Virtual Infrastructure Protection
With the overwhelming amount of information out there on virtual infrastructure protection, things can get a little confusing for MSPs. Don't worry, we'll break it down for you.
ASCII Atlantic City 2014: How MSPs Can Prevent Security Breaches
Security breaches are inevitable, and here's how MSPs can protect themselves and customers.
All BDR Customers Have One Thing in Common
By unifying your BDR customers behind preventing downtime, you'll be able to keep them focused on what matters and increase the cash flow into your pocket.
CompTIA Study: Channel Companies Step Up Marketing, Branding
A new study reveals that channel firms are becoming self-reliant when it comes to accelerating their sales and marketing efforts.
BAE Systems Acquires SilverSky for $232.5M
BAE Systems acquires SilverSky for $232.5 million
Microsoft, Dell Package Azure Cloud-in-a-Box Offering
Microsoft has partnered with Dell to package a cloud-in-a-box offering for the data centers of its enterprise and service provider customers.
The ASCII Group's 2014 Summit Series Finale: What Channel Partners Can Expect
The ASCII Group is concluding its 2014 Summit Series next week in Atlantic City, with the hopes of attracting between 150 and 175 solution providers primarily focused on the SMB market. Here's the scoop.
Flexiant Launches Platform to Manage Apps Across Public, Private Clouds
Flexiant has announced a new hosted platform that enables IT service providers to offer multi-cloud application lifecycle management.
Intronis Jumps Into Cloud-based File Sync, Share With ECHOshare
Intronis has released ECHOshare, a new cloud-based file sync and share service for channel partners.
Datto Unveils New Virtual Appliance, Enhances Virtual SIRIS
Datto has launched Virtual ALTO, the company's newest virtual appliance for MSPs managing SMBs, and additional enhancements to Virtual SIRIS.
What Business Continuity Customers Don't Know
Business continuity customers can be clueless when it comes to understanding what goes into building a solid plan. Their ignorance may be a blessing in disguise. Here are the details.
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