CJ Arlotta

Associate Editor,
Nine Lives Media, a division of Penton Media
JetStream, ConnectWise Integrate for Email Security, Compliance Services
JetStream has integrated with ConnectWise to bring its email security and compliance services to ConnectWise partners.
Axcient Acquires DirectRestore for Granular Application Recovery Technology
Axcient will buy DirectRestore, a Dover, Delaware-based granular recovery technology solutions provider, for its granular application recovery technology.
EarthLink, Tech Data Partner to Bring Managed Cloud, Support Services to Channel
Tech Data partners now have access to EarthLink's suite of managed cloud and support services through a new partnership.
BDR in the Fall: Protecting Customers From Themselves
Customers will do just about anything to stay warm, even if it means putting technology at risk. So stop them.
LogMeIn Responds to Autotask Acquisition of CentraStage RMM
Following its recent integration with Autotask, LogMeIn speaks out the PSA provider's acquisition of CentraStage.
Selling BDR: Talk Business Solutions to Customers

When it comes to pitching backup and disaster recovery (BDR) solutions, it's possible that you are doing it wrong. The conversation you’re having with customers shouldn’t necessarily be about natural disasters. Another great discussion you have with customers should be about people.

GFI Max Customer Conference 2014: 7 Stories You Might Have Missed
Here's a list of must-read stories from GFI Max's user conference for the channel.
Tigerpaw CEO: Autotask Takes Page From ConnectWise Playbook 2
With PSA vendors acquiring RMM tools, many in the channel may be wondering what's next. Tigerpaw Software CEO James Foxall spoke to MSPmentor on how Autotask's acquisition of CentraStage will play out in the market. Here are the details.
GFI Max Customer Conference 2014: The Perpetually Valuable MSP, Part 2
GFI Max this week unveiled research supporting its vision for MSPs: the "Perpetually Valuable MSP." Here are another five ways for MSPs to reach that status.
Autotask Acquires CentraStage for RMM
Autotask has acquired cloud-based remote monitoring and management tool company CentraStage.
Xerox Small Office Savings Plan Puts New Twist on Managed Print Services
Xerox's Channel Partner Operations introduced a new program that lets managed print service providers offer free printers to customers for a monthly fee that includes supplies. Here are the details of Xerox's Small Office Savings Plan.
GFI Max Customer Conference 2014: The Perpetually Valuable MSP
Peer-to-peer education one of the ways the Perpetually Valuable MSP becomes successful in today's market. Here's how you can be part of the club.
Vorex Joins PSA Market, Demos New MSP Module
Vorex is now officially getting involved in the MSP-focused PSA space with a new MSP module that pits the company against professional services automation platform providers ConnectWise, Autotask and Tigerpaw.
Business Continuity: People Will Never Let You Down
Natural disasters come and go. Customers may think they are safe because they live in a disaster-free geography. But there's always a person who will click on a malicious link, no matter how carefully you've protected the network, according to Datto VP Rob Rae, who delivered a keynote address at the GFI Max conference.
All Customers Are Not Created Equal
All customers are not created equal, but that doesn't mean one should be favored over the other.
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