CJ Arlotta

Associate Editor,
Nine Lives Media, a division of Penton Media
Cyber Monday Is Over! — Or Is It? Gadgets, Marketing Tips From Intronis
MSPmentor sat down with Intronis Digital Marketing Director Richard Delahaye to learn more about how channel partners can win some new gadgets this holiday season from the Boston-based backup and data protection solutions provider.
Before Blizzards Hit, Speak Up About BDR, Business Continuity
Preparing for blizzards in the Northeast of the United States is half of the battle. It's now time to remind customers of your BDR and business continuity services — before the storm hits.
Gartner: IoT Will Disrupt Industries, All Areas of Society
Gartner believes IoT is not just a name — it's a force to be reckoned with in 2015. Here's what the IT research firm is forecasting.
Using Social Media for BDR, Business Continuity Outreach
More often than not your BDR vendors are leveraging social media, and they know how to use it, too. Reach out to them to find out how you should develop your campaign efforts.
How MSPs Use Cross-Correlation to Get To Root Causes Faster
MSPmentor Senior Editor CJ Arlotta sat down with AccelOps Chief Product Officer Dan Turchin to learn more about how MSPs can cross-correlate data to get to root causes faster.
BDR 101: Learning From Success Stories
To assist the MSP community as a whole, it's important for these MSPs to share their success stories with their peers — and that's when peer-to-peer education thrives.
Microsoft to iOS, Android Users: Here's Office 365 for Free
Apple iPhone, iPad and Google Android users can now create and edit Microsoft Office content without an Office 365 subscription.
Overcoming Challenges When Rebooting a Virtual Machine
Restoring a virtual machine back out to a new server or a temporary server for a customer can sometimes present MSPs with challenges. Here's what you should know.
Report: Cloud Adoption Challenges Continue for Channel Partners
A new report reveals that adoption challenges continue to rise as businesses and channel partners move deeper into their journey with cloud computing,
3 RMM-Agnostic PSA Tools for Managed Service Providers 7
MSPs looking for new RMM-agnostic vendors will have more choices in 2015. Here's who they can look at.
Tackling 'Pure Evil' With BDR Vendor Resource Centers
MSPs can prevent disasters before they strike if there are resources available to them beforehand. These resources should be educational and thought-provoking, preparing MSPs to handle the worst. But sometimes being prepared for "pure evil" isn't enough.
6 Things to Know When Hiring for Your Help Desk
Here's what MSPs should look for when hiring someone for a help desk. Just because someone has the highest degree out of all of your candidates, it doesn't mean you should hire them.
6 Backup and Disaster Recovery (BDR) Lessons From October
If you don't remember many BDR lessons from this month — don't worry. We did the work for you by going through our archive and pulling out our top posts.
CTERA Introduces New Channel Program for MSPs
CTERA Networks has introduce a new partner program to assist MSPs with delivering storage, file sharing, mobile collaboration and backup solutions to their customers.
ASCII Atlantic City 2014: What's New for ASCII Members 1
The ASCII Group unveiled its roadmap going forward for its members at ASCII Atlantic City 2014. Here's what you need to know.

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