When it comes to pitching backup and disaster recovery (BDR) solutions, it's possible that you are doing it wrong. The conversation you’re having with customers shouldn’t necessarily be about natural disasters. Another great discussion you have with customers should be about people.
With PSA vendors acquiring RMM tools, many in the channel may be wondering what's next. Tigerpaw Software CEO James Foxall spoke to MSPmentor on how Autotask's acquisition of CentraStage will play out in the market. Here are the details.
Xerox's Channel Partner Operations introduced a new program that lets managed print service providers offer free printers to customers for a monthly fee that includes supplies. Here are the details of Xerox's Small Office Savings Plan.
Vorex is now officially getting involved in the MSP-focused PSA space with a new MSP module that pits the company against professional services automation platform providers ConnectWise, Autotask and Tigerpaw.
Natural disasters come and go. Customers may think they are safe because they live in a disaster-free geography. But there's always a person who will click on a malicious link, no matter how carefully you've protected the network, according to Datto VP Rob Rae, who delivered a keynote address at the GFI Max conference.