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Sep 16, 2014
Commentary

MSP Tips: Building Higher Customer Satisfaction and Loyalty

Marketing brought you the leads. Sales sealed the deal. Now the true metric for success comes into play: keeping customers happy, and in it for the long run. For MSPs, the ability to satisfy customers and build loyalty can make or break their business....More
Sep 16, 2014
Commentary

'Paperless' Is More Complicated Than It Seems

That multiple people can easily collaborate on a single document on whichever device they have with them is a powerful motivation for digitizing the office. But simply scanning business documents into the computer and calling it a day isn’t enough....More
Sep 16, 2014
Commentary

It's Time to Transform the Market Again -- Together

The technology market is in the midst of a transformation, as expectations for consuming applications and services make their way into the business environment. Service providers can work with Dell to offer a complete portfolio of IT-as-a-Service offerings in a click-together approach that help their SMB customers achieve greater mobility in a consumer-like experience....More
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