Welcome to the 2012 MSPmentor 250, a list of the top managed services provider (MSP) experts, entrepreneurs and executives. The MSPmentor 250 helps you to rapidly build a Rolodex of MSP leaders from across the globe. Now, onto the list.

MSPmentor 250, 2012 Edition: Last Name H




Natalie Hahn O'Flaherty, Senior VP of Marketing, ASG

O'Flaherty has been helping MSPs and IT service providers to understand ASG's growing portfolio of cloud- and MSP-empowerment platforms. The portfolio includes NTRglobal, the remote control and management software company ASG acquired in early 2012.



Michael Halperin, VP, Managed Services, GreenPages Technology Solutions

Halperin is an accomplished, innovative and results-driven business leader with an outstanding track record of success growing and transforming IT Services busineses. He previously led a multi-million dollar managed services practice within a $100 million+ consulting and Integration firm.



Scott Hanson, Technical Director, Ardenta Limited

Hanson positioned Ardenta as the leading MSP in the UK for delivering managed services to the e-Gaming market. He has developed a managed service business specializing in highly resilient infrastructure to support transactional websites supporting tens of thousands of bets per minute at peak loads. Hanson has taken the business organically from a single customer with revenue of å£300,000 per annum to now supporting over 30 customers with revenue of over å£7m in 11 years of trading. His latest achievement was the design and implementation of the infrastructure that supports the UK Health Lottery (http://healthlottery.co.uk).



Amanda Harper, President, Gaeltek, LLC

Harper has raised the profile of Gaeltek within the DC region since taking over as President. The company has generated double-digit MRR (monthly recurring revenue) growth, and Harper is a frequent speaker on radio and media outlets.



Steve Harper, CEO, Network Management Group, inc. (NMGI)

Harper is a true MSP veteran and channel industry icon. After graduating from Wichita State University in 1973, with his BBA degree, Harper spent 10 years in commercial banking. As an entrepreneur he has opened nine computer retail locations and served on the advisory boards to technology companies including IBM, HP, McAfee, and Ingram Micro. In addition he as served on the Board of Directors for CompTIA, Chamber of Commerce, United Way, Boy Scouts of America and various local organizations and associations.



Peter Harteveld, VP Global Service Provider Practice and COE, Nimsoft

Under Harteveld's leadership, the Nimsoft MSP Center of Excellence has grown from an idea to an organization that's raising the bar in terms of supporting and championing the MSP industry. Through the COE, he's cultivated MSP engagements worth approximately $10 million. During the first quarter of the year, Harteveld has directly engaged with 30 MSP partners, offering strategic and practical business guidance.



Yossi Hasson, Managing Director, SYNAQ

At age 22, Hasson co-founded SYNAQ, a leading managed Linux services and cloud email service provider in South Africa. At age 28, he negotiated a multi-million dollar sale of SYNAQ with largest IT outsource company in the country to better position for global growth. And in 2012, Hasson helped grow SYNAQ's revenues by over 35%, launched a  new product offering and expanding operations into a new region while further improving the company's profitability by 40 percent. Hasson also lectures part time to MBA students on Advanced Entrepreneurship at GIBS University, a leading business school in South Africa.



Dave Hauser, Director of Channel Programs, Carbonite

Hauser overaw Carbonite's channel partner program launch in June 2012, empowering VAR and MSPs to offer the company's home and business online backup solutions.



Brian Haynes, Director of Channel Sales, AppRiver, LLC

Haynes has grown AppRiver's channel to above 70% of annual revenue for the company over the past eight years. Most recently he has been updating the company's partner education program and rolling out SecureSurf web protection to the channel.



Terry Hedden, CEO, Infinity Technology Solutions

Hedden is the founder and CEO of Infinity Technology Solutions. He is responsible for the overall vision, growth and development of the company. The company has had a compound annual growth rate averaging 50 percent since inception.



Michael Heil, CEO, ThrottleNet, Inc.

Heil took over as CEO of ThrottleNet two years ago. Since that time, ThrottleNet has retired debt with a clear goal of becoming a cash-based operation; has more than doubled monthly recurring revenue; and embraced open book management.



Jon Heyesen, VP of Technical Services, Compudyne Inc.

In 2011, Heyesen grew the company's managed services revenue by $2 million -- leading to the creation of roughly 10 new positions. Also, 2011 was first $10 million year in company history. The company has also created a college feeder program, which provides jobs for the best and brightest students in the area.



Brian Hierholzer, President, Artisan Infrastructure

Hierholzer positioned Artisan Infrastructure to promote IaaS purely through channel partners. The company enables VARs, MSPs and cloud services providers to build cloud solutions, and Artisan never sells direct to end customers.



Dan Holt, President and General Manager, CSI Managed Service -- Computer Services Inc.

Holt is a respected leader within the financial services and cloud technology industries. He joined CSI through its acquisition of HEIT and integrated multiple CSI teams into CSI's new Managed Services division. Holt now provides leadership to more than 200 employees who manage nearly 60,000 devices (PCs, smartphones, servers, etc.) for financial institutions nationwide.



Robyn Howes, President, Certified NETS, Inc.

Under Howes' leadership, Certified NETS has reduced customers' average resolution time per ticket by 50 percent, and slashed the number of tickets customers experience by 33 percent. In 2011, the company recived stellar reviews from more than 90 percent of its customers.



Jeffrey Huckaby, CEO, rackAID

Huckaby grew a niche offering (Linux server management for web hosts) into a million-dollar business with strong margins, solid reputation and consistent performance. The company blends open source solutions such as Nagios with commercial offerings such as R1Soft's backup software to deliver Linux management services.



David Hughes, President and CEO, Reflexion Networks, Inc.

Hughes has led Reflexion for nearly seven years, expanding the company's cloud-based portfolio of compliance and security solutions. During his tenure, Reflexion has grown to be a significant player in the channel, both in North America, but also in Europe and Australia. Net revenues in June 2012 were up 48% over the year-earlier period, 20% of the company's installed base now uses one or more upsell offerings, generating almost 40% of total revenues. Reflexion now has almost 1,000 productive resellers. Hughes has also managed the patent application process; Reflexion now holds two patents China, Japan, India, Australia, Canada, and the United States.



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