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Sep 19, 2014
Commentary

The Perpetually Valuable MSP

Great MSPs have a focus on operational process discipline, are built on a foundation of repeatable processes, and have a deep understanding of customer requirements, as well as a focus on business outcomes as part of their delivery process. Focusing on these traits, as well as on business agility, will help make MSPs "perpetually valuable."...More
Sep 18, 2014
Commentary

Mastering the Art of Selling Managed Security

Many smaller businesses download the latest antivirus or malware software and live with a false sense of security. Others take advantage of a seemingly reasonably priced, easy-to-use “all-in-one” security offering, thinking they’ve got the bases covered, and then go about business as usual. In either scenario, the customer remains vulnerable, and is an easy target for malicious hackers, viruses and other cybersecurity attacks....More
Sep 18, 2014
Commentary

How MSPs Can Capitalize in a World of IT Security Threats

Cyber security threats continue to grow, and are now becoming part of popular culture. Many non-IT pros have followed the headlines about recent computer vulnerabilities such as CryptoLocker or Heartbleed. This makes it a great time for managed service providers (MSPs) to capitalize on the transformational shift in IT security awareness....More
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